Case Manager vs. Paralegal: What Are the Differences?

Paralegals and case managers are both important members of a legal team. Though their roles share some similarities, there are several key differences between the two. In this article, we discuss the similarities and differences between paralegals and case managers, and we provide helpful tips for those interested in pursuing a career in either field.

What is a Case Manager?

Case Managers are responsible for coordinating and overseeing all aspects of a client’s care. This can include everything from arranging for transportation to and from appointments to working with the insurance company to ensure that coverage is adequate. Case Managers liaise between the client, their family, and the care team to ensure that everyone is on the same page and that the client is receiving the best possible care. They may also provide emotional support to the client and their family. In some cases, Case Managers may also provide direct care to the client, such as helping them to bathe or eat.

What is a Paralegal?

Paralegals are trained professionals who provide support to lawyers by conducting research, preparing documents, managing files and handling other administrative tasks. They must have excellent attention to detail and organizational skills in order to keep track of deadlines and keep the lawyer’s office running smoothly. Paralegals may be responsible for drafting pleadings and correspondence, scheduling appointments and interviews, and maintaining contact lists. They may also conduct research on relevant laws, regulations and court decisions. In some cases, paralegals may be involved in preparing for trial, including organizing exhibits and assisting with witness preparation.

Case Manager vs. Paralegal

Here are the main differences between a case manager and a paralegal.

Job Duties

One of the biggest differences between a case manager and a paralegal is the type of duties they perform. Case managers are responsible for overseeing all aspects of an individual’s care, so they’re involved in almost every aspect of their patients’ lives. Paralegals, on the other hand, work more closely with clients on legal issues, such as drafting documents or providing emotional support to clients while lawyers handle the rest of the process.

Another key difference is that paralegals rarely have direct contact with clients, whereas case managers meet with patients one-on-one multiple times per week. This means that paralegals may spend most of their time working behind the scenes, like researching cases or typing up documents. Conversely, case managers often provide hands-on services, such as helping clients find housing or assisting them with job applications.

Job Requirements

Case managers typically need a bachelor’s degree in social work, psychology or a related field. Some employers may prefer candidates with a master’s degree as well. Additionally, case managers must have experience working with the population they want to serve. For example, if a case manager wants to work with children, they should have experience working in a school setting or with child welfare organizations.

Paralegals typically need an associate’s degree or a bachelor’s degree in paralegal studies. Some employers may prefer candidates with a higher level of education, such as a master’s degree. Paralegals also need to pass a certification exam offered by the National Association of Legal Assistants (NALA) or the American Bar Association (ABA). These exams test paralegals’ knowledge of legal procedures and ethics.

Work Environment

Both case managers and paralegals work in a variety of environments, depending on the needs of their clients. Case managers may work in hospitals, nursing homes or rehabilitation centers, for example. Paralegals typically work in law firms, but they can also find employment with government agencies or private companies.

Paralegals often spend much of their time working in an office environment, while case managers may travel to visit their clients at home or in other locations. This means that case managers may have more opportunities for outdoor activities like hiking or camping than paralegals do.

Skills

Both case managers and paralegals use research skills to perform their jobs. For case managers, they may need to research a client’s background or the best resources available to them. Paralegals also conduct research, but their focus is typically on legal cases and laws.

Both professionals also need strong communication skills. Case managers need to be able to communicate with clients, social workers, lawyers and others to advocate for their clients and ensure everyone is on the same page. Paralegals need to be able to communicate with lawyers, clients and witnesses to collect information and prepare cases.

Organization skills are important for both case managers and paralegals. Case managers often have to keep track of multiple clients and their needs at one time, while paralegals need to keep track of deadlines, paperwork and other details related to their cases.

Salary

Case managers earn an average salary of $56,390 per year, while paralegals earn an average salary of $59,185 per year. Both of these salaries may vary depending on the type of case manager or paralegal you are, the location of your job and the level of experience you have prior to pursuing either position.