Career Development

15 Computer Repair Technician Skills for Your Career and Resume

Learn about the most important Computer Repair Technician skills, how you can utilize them in the workplace, and what to list on your resume.

Computer repair technicians use their technical skills to diagnose and fix computer hardware and software issues. They often work in customer service roles, providing support to customers with technical problems. If you’re interested in becoming a computer repair technician, it’s important to understand the skills that are necessary for this position.

Problem Solving

Problem solving is the ability to identify and resolve issues. As a computer repair technician, you might encounter challenges when trying to fix a computer system. It’s important to be able to analyze the problem and find solutions that allow you to complete your task. For example, if a customer brings in a computer with a virus, you need to know how to remove it and prevent future attacks.

Data Recovery

Data recovery is the process of restoring files that have been accidentally deleted or damaged. As a computer repair technician, you may need to use data recovery software to restore important documents and files for your clients. Knowing how to perform this task can help you provide valuable services to your customers and improve their satisfaction with your work.


Computer repair technicians use software to troubleshoot and fix computer hardware. They need to know how to install, update and operate various types of software, including operating systems, security programs, productivity applications and virtualization tools.

Operating Systems

Operating systems are the software that allows computers to function. Computer repair technicians need to know how to use and troubleshoot different operating systems, including Windows, Mac OS and Linux. They also need to be able to identify which operating system a computer uses so they can install the correct software for it.

Laptop Repair

Laptops are becoming more common in the workplace, so computer repair technicians who know how to fix them can find work easily. Laptop repair involves troubleshooting and repairing hardware issues with a laptop’s motherboard, screen or battery. It also includes installing operating systems and software updates on laptops that don’t have these programs installed yet.

PC Repair

Computers are machines that can break down, so it’s important for computer repair technicians to know how to fix them. Having a strong knowledge of computers and their components allows you to identify the source of an issue and find ways to solve it. For example, if a computer is overheating, you might be able to add fans or reposition the machine to allow airflow.


Troubleshooting is the ability to identify and solve problems. As a computer repair technician, you may need to troubleshoot issues with hardware or software. For example, if a customer’s computer isn’t working properly, you might be able to fix it by identifying the problem and providing an effective solution. This can help you satisfy customers and improve your reputation as a computer repair technician.

Technical Skills

Technical skills are the abilities you have when it comes to computer hardware and software. You may need to know how to repair or replace a motherboard, CPU or hard drive, for example. It’s also important to understand how different programs work so that you can fix any issues with them. For instance, if someone has trouble sending an email because of firewall settings, you might be able to help them by explaining what they need to do to fix the issue.


Hardware skills are the abilities you have to physically repair computer components. This includes knowing how to work with various types of hardware, such as motherboards and processors, and having the tools necessary to complete these repairs. For example, a computer technician may need to replace a motherboard in a desktop computer. To do this, they must first remove the old motherboard and then install the new one.


Diagnostics is the ability to identify and understand computer issues. This skill can help you determine what caused a problem, which may allow you to fix it more quickly. It’s also important to know how to interpret diagnostic information so you can provide your clients with accurate information about their computers.

Attention to Detail

Attention to detail is the ability to notice small details and make precise adjustments. As a computer repair technician, you may need to troubleshoot complex issues that require careful observation of system data or hardware. For example, if an error message appears on a screen, it’s important to read all the information thoroughly so you can identify the source of the problem.


Patience is the ability to wait for something. Computer repair technicians must be patient when diagnosing and repairing computers, as it can take a long time to find the source of an issue or fix a problem. Patience also helps computer repair technicians work with clients who may not understand technical aspects of their computers. This patience allows them to explain complex topics in ways that are easy for others to understand.


Networking is the process of building relationships with others in your industry. This can help you find new job opportunities, learn about software updates and receive feedback on how to improve your computer repair skills. It’s important for technicians to build their professional networks so they can continue learning throughout their careers. You may also consider joining a professional organization like the International Computer Repair Technicians Association (ICRTA) or the Professional Organization of Computer Repair Technists (POCRT).


Organization is the ability to keep track of your work and tools. As a computer repair technician, you may need to store many different types of equipment in an orderly fashion so that you can find them when needed. You also might have several projects going at once, requiring you to prioritize tasks and maintain records of each task’s status.

Customer Service

Customer service skills are important for computer repair technicians because they help you interact with clients and explain technical details. You should be able to listen to your customers’ needs, answer their questions clearly and provide them with the solutions they need. Customer service skills also include empathy, which can help you understand how to best serve your customers.

How Can I Learn These Computer Repair Technician Skills?

There are a few ways that you can learn the skills that are necessary to be a computer repair technician. One way is to find a computer repair course offered at a local community college or technical school. These courses will give you the opportunity to learn about different computer systems and how to troubleshoot and repair them. Another way to learn these skills is to find an online computer repair course. These courses will often provide you with video tutorials and other resources that can help you learn the skills that you need to be a computer repair technician. Finally, another way to learn these skills is to find a computer repair book or guide and read through it to learn the basics of computer repair.


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