20 Computershare Interview Questions and Answers

Computershare is one of Australia’s most successful companies. They have a strong presence in many industries, including banking, finance, and technology. Because of their success, they are often sought after by other companies for their expertise.

If you are interviewing for a position at Computershare, you can expect to be asked questions about your skills and experience in the industry. You may also be asked questions about your knowledge of the company and its products. Here are some sample questions you may be asked in a Computershare interview.

Computershare Interview Process

The interview process at Computershare can vary depending on the position you are applying for. However, most positions will require an initial phone screening with a recruiter, followed by one or more in-person interviews. For some positions, you may also be required to complete a coding challenge or other assessment. Overall, the interview process is generally well organized and professional. However, some candidates have reported feeling rushed or unprepared for the interview.

1. What is your understanding of the role you applied for?

This question is a great way to gauge your level of research and understanding of the role. It also allows you to show how you can contribute to the company’s success.

Example: “I understand that this role will be focused on helping clients with their Computershare accounts, as well as providing support for any issues they may have. I am excited about the opportunity to work in an environment where my technical skills are valued and appreciated. I believe that my ability to communicate clearly and effectively will help me excel in this position.”

2. What is your experience with processing orders and payments?

This question is a great way to gauge your experience with the company’s primary function. If you have no prior experience, it’s important to highlight any transfer or reconciliation experience you may have.

Example: “I’ve worked in several roles where processing orders and payments was part of my daily responsibilities. I’m used to working under pressure and ensuring that all transactions are processed accurately and on time. In one role, I had to process thousands of transactions per day, which required me to work quickly but also ensure accuracy. I learned how to prioritize tasks so that I could meet deadlines while maintaining quality.”

3. Do you have any call center experience?

Call center experience is a valuable asset to have when applying for a role at Computershare. The company has a large call center that handles customer service and technical support, so it’s important to be able to show you can handle the pressure of working in a high-volume environment.

Example: “I worked as a sales representative for a small software company for three years before moving to my current position. I was responsible for handling all incoming calls from customers who had questions about our products or needed help with installation. It was a fast-paced job where I learned how to prioritize tasks and solve problems quickly. I’m confident that I could excel in a similar role at Computershare.”

4. Why do you want to work at Computershare?

This question is a great way to gauge the level of interest you have in working for this company. It also allows you to show your enthusiasm and passion for the position. When answering, make sure to highlight what attracted you to Computershare as well as how you can contribute to its success.

Example: “I want to work at Computershare because I am passionate about technology and finance. I believe that my skills and experience are perfectly suited to this role. I would love to be part of a team that works together to create innovative solutions for clients.”

5. How do you handle stress/pressure in the workplace?

This question can help the interviewer get a better sense of how you handle challenges and pressure in your work. Use examples from previous experiences to show that you are able to stay calm under pressure, solve problems quickly and communicate effectively with others.

Example: “I find it helpful to take a few deep breaths before I start working on a problem or task. This helps me focus and think more clearly about what needs to be done. In my last job, I was tasked with updating our company’s website. The site had been up for years, so there were many pages to update. I took several deep breaths and then started working through each page one at a time. By taking things slowly, I was able to complete the project without any errors.”

6. Tell me about a time when you had to deal with an upset customer.

This question is a great way to see how you handle conflict and can help the interviewer understand your customer service skills. Use this opportunity to show that you are willing to go above and beyond for customers, even when they’re upset.

Example: “I once had a client who was having trouble with their account. They were frustrated because they couldn’t access it from home or work. I spent an hour on the phone with them, helping them figure out what was wrong. In the end, it turned out to be a simple password issue. The client was so grateful for my patience and willingness to help.”

7. Describe a time where you worked well on a team, what was your contribution?

This question is a great way to show your ability to work with others and how you can contribute to a team. When answering this question, it’s important to highlight the skills that make you a valuable member of a team.

Example: “I’ve always been passionate about computers and technology, so I was thrilled when my high school offered a computer science class. In this class, we were assigned to create our own website. My group and I decided to create a blog where we would share our favorite recipes. We all had different strengths, which made us an effective team. I focused on creating the design for the site while another classmate created the coding. The other two classmates researched and wrote the content.”

8. We are looking for candidates who can work independently, would you say that describes you?

This question is a great way to assess how independent you are and whether or not you can work without much supervision. When answering this question, it’s important to show that you’re capable of working independently while also being able to ask for help when needed.

Example: “I am very comfortable working independently, however I know there will be times where I need guidance from my manager or other coworkers. I’m always willing to ask questions if I don’t understand something, but I do my best to research the answers on my own first.”

9. What is your approach to handling repetitive tasks?

This question can help the interviewer understand how you handle monotonous work and whether you have any experience with repetitive tasks. You can answer this question by describing your approach to handling repetitive tasks, including what strategies you use to stay motivated while working on them.

Example: “I find that I am most productive when I take breaks throughout my day. For example, if I’m entering data into a spreadsheet for several hours, I’ll take short breaks every hour or so to stretch my legs and get some fresh air. This helps me stay focused and energized throughout the day.”

10. What type of work environment motivates you?

This question can help the interviewer understand what type of work environment you prefer and how it might fit with Computershare. You can answer this question by describing a specific type of work environment that you have experienced in the past, or you can describe an ideal type of work environment.

Example: “I’ve worked in both open office spaces and cubicle environments, and I find that I am most productive when I have my own private space to work in. However, I also enjoy collaborating with others on projects and discussing ideas, so I think working in a cubicle would be best for me.”

11. What makes you different from other applicants?

This question is a great way to show your interviewer that you have the skills and experience they’re looking for, but also that you can add value beyond what’s expected.

Example: “I’m an experienced computer programmer with a Bachelor of Computer Science degree from University of Sydney. I’ve worked in this field for over five years now, so I know how to work within deadlines and tight schedules. I am also highly proficient in all aspects of coding languages, including Java, C++ and Python. My ability to think critically and solve problems makes me a valuable asset to any team.”

12. How do you prioritize conflicting deadlines?

This question can help interviewers understand how you manage multiple tasks at once and your ability to prioritize important deadlines. Use examples from previous work experience or school projects that highlight your ability to meet tight deadlines while still producing quality results.

Example: “In my last internship, I had a project due the same day as an exam for another class. I met with my professor about it first, and he was able to adjust my deadline so I could complete both assignments on time. In this case, I prioritized the assignment over the exam because it was more important to submit the assignment than take the exam.”

13. Providing excellent service is one of our core values. Give us an example of a time when you provided great customer service.

This question is a great way to show the interviewer that you have experience working in customer service and can apply those skills to your new role.

Example: “I once had a client who was having trouble with their computer. They were calling me for help multiple times per day, which I understood because they didn’t know how to fix it themselves. After several days of this, I offered to come into their office after hours so we could troubleshoot together. We ended up finding the problem quickly, and I showed them how to fix it on their own next time.”

14. What computer programs or software systems are you familiar with?

This question is a great way to show your knowledge of computer programs and software systems. You can list the ones you are most familiar with, but also include any that you have used in the past or plan on learning more about.

Example: “I am very familiar with Microsoft Office Suite, including Word, Excel and PowerPoint. I’ve been using these programs for over five years now, so I feel confident using them to complete many different tasks. I am also familiar with Google Drive, Dropbox and Evernote. These programs are useful for storing files and documents online, which is helpful when working remotely.”

15. What is your communication style like?

This question is a great way to gauge how you interact with others and your ability to communicate effectively. It’s important for employees at Computershare to be able to work well together, so it’s essential that they can communicate their ideas clearly and efficiently.

Example: “I’m an active listener who prefers one-on-one conversations over group meetings. I find that when there are too many people in the room, it becomes difficult to get everyone’s input on a topic. I also prefer face-to-face communication because it allows me to read body language and facial expressions, which helps me understand what someone is saying more fully.”

16. Can you tell me about a project you managed before, how did it go?

This question is a great way to see how you manage projects and what your experience has been. If you have no prior experience, it’s okay to talk about something that you would like to do in the future or even a goal you’ve set for yourself.

Example: “I recently started my own business as a freelance web designer. I had never done this before but I researched everything I could find online and talked with other designers. It was challenging at first, but now I’m able to work on multiple websites at once and am starting to get more clients.”

17. What is your experience working with databases?

This question is a great way to gauge your experience with the company’s products and services. If you have no prior experience working with databases, it’s important to highlight any other computer skills that can be applied to this role.

Example: “I’ve worked with several different database systems in my career, including Microsoft Access, MySQL and Oracle. I find that each system has its own unique benefits and drawbacks, so I’m always looking for ways to improve my knowledge of these systems. In fact, I recently took an online course on MySQL to help me better understand how to use it.”

18. What is your experience with managing teams?

This question is a great way to gauge your leadership skills and ability to work with others. If you have experience managing teams, describe how you did it and what the results were. If you don’t have direct management experience, talk about how you’ve managed projects or other responsibilities that required collaboration.

Example: “I’ve never had the opportunity to manage a team, but I do have experience working on large projects where I was responsible for coordinating many different tasks. In my last position, I worked as part of a team to create an online platform that would allow customers to track their investments in real time. We met weekly to discuss our progress and make sure we were all on the same page.”

19. In this position we need someone who can work under tight deadlines. Are you comfortable with that?

This question is a great way to determine how well you can handle pressure and perform under tight deadlines. When answering this question, it’s important to show that you are comfortable with working under pressure and that you have the ability to meet deadlines.

Example: “I am very comfortable working under tight deadlines. In my previous position, I was responsible for updating our company website every week. This meant that I had to update the site by Wednesday each week so that it would be ready to publish on Friday. While this wasn’t an extremely long deadline, it did require me to work quickly and efficiently in order to get everything done.”

20. Can you tell me about a time when you went above and beyond for a colleague or a client?

This question is a great way to show your interviewer that you are willing to help others and support your team. When answering this question, it can be helpful to think of an example where you helped someone solve a problem or complete a task.

Example: “When I was working as a computer technician at my previous job, one of my coworkers had a family emergency and needed to leave early. Since we were in the middle of a project, I volunteered to stay late with another coworker so they could go home to take care of their family situation. We finished up our work for the day and ensured everything was ready for the next morning.”