Crisis Intervention Specialist Resume Example & Writing Guide

Use this Crisis Intervention Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Crisis intervention specialists are highly trained mental health professionals who provide immediate support to individuals and families affected by a traumatic event or crisis. They’re the first responders who help victims cope with everything from suicide to sexual assault to natural disasters like hurricanes and earthquakes.

Due to the sensitive nature of their work, crisis intervention specialists must be extremely empathetic and compassionate. They must also be highly organized and able to think on their feet. And because they’re often called upon to counsel people at their most vulnerable moments, they need to possess a high level of emotional intelligence and be able to establish trust quickly.

If you’re interested in working as a crisis intervention specialist but aren’t sure where to start your job search, here are some tips to help you write a stellar resume that will help you land your dream job.

Jennifer Thomas
New York City, NY | (123) 456-7891 | [email protected]

Dedicated crisis intervention specialist with eight years of experience working with individuals in high-stress, emergency situations. Proven ability to remain calm under pressure, provide support, and de-escalate volatile situations. Passionate about helping those who are struggling and committed to creating a safe and supportive environment for all.

Columbia University School of Social Work Jun '10
University of California, Santa Barbara Jun '06
B.A. in Psychology
Company A, Crisis Intervention Specialist Jan '17 – Current
  • Provided crisis intervention services to individuals and families in times of emergency or trauma, including suicide attempts, sexual assault, domestic violence, child abuse, etc.
  • Assessed the needs of clients and provided appropriate referrals for additional support as needed.
  • Facilitated group therapy sessions with children who have experienced traumatic events such as natural disasters or violent crimes within their community.
  • Coordinated efforts between school counselors and other professionals involved in a student’s care to ensure continuity of service delivery when necessary.
  • Participated in professional development activities related to job-related skills and knowledge required by the position (e.g., training workshops).
Company B, Crisis Intervention Specialist Jan '12 – Dec '16
  • Assessed the situation and determined the best course of action to de-escalate a potentially dangerous or violent situation
  • Provided counseling services for individuals experiencing emotional distress, mental illness, substance abuse problems or crisis situations
  • Conducted outreach activities such as distributing flyers in high-risk areas and speaking at community events
  • Maintained detailed records on each client served; this information was used to track trends and improve service quality
  • Supervised interns and junior staff members during training exercises designed to prepare them for real-world scenarios
Company C, Crisis Intervention Trainer Jan '09 – Dec '11
  • Developed and implemented training programs on crisis intervention techniques for law enforcement officers, social workers, and other professionals.
  • Conducted training sessions on site at various locations as well as online.
  • Assisted in the development of online course materials and resources.
  • Crisis Intervention Specialist Certification
  • Mental Health First Aid Certification
  • Suicide Prevention Training

Industry Knowledge: Mental Health, Crisis Intervention, Suicide Prevention, Medical Emergencies, Human Behavior, Crisis Prevention
Technical Skills: Microsoft Office Suite, NIMH Toolkit, Google Docs, YouTube
Soft Skills: Communication, Critical Thinking, Conflict Resolution, Empathy, Teamwork, Public Speaking, Writing

How to Write a Crisis Intervention Specialist Resume

Here’s how to write a crisis intervention specialist resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But that’s not enough to make a compelling resume.

Instead, you should focus on the results of your work. For example, rather than saying you “provided customer service,” you could say you “increased customer satisfaction by 15% in six months.”

The second bullet point is much stronger because it provides specific numbers and details about the project. It also includes a quantifiable result—an increase in customer satisfaction.

Identify and Include Relevant Keywords

When you apply for a crisis intervention specialist role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

One way to make sure you have the right keywords on your resume is to take a look at the job posting and use those words throughout your document. Here are some commonly used crisis intervention specialist keywords:

  • Crisis Intervention
  • Crisis Management
  • Mental Health
  • Mental Health Counseling
  • Crisis Intervention Training
  • Psychotherapy
  • Psychodynamic Psychotherapy
  • Psychology
  • Case Management
  • Interventions
  • Trauma Therapy
  • Child & Adolescent Psychology
  • Social Services
  • Behavioral Health
  • Mental Health First Aid
  • Community Outreach
  • Nonprofit Organizations
  • Mental Health Nursing
  • Group Therapy
  • Life Coaching
  • Working with Adolescents
  • Personal Development
  • Mindfulness
  • Cognitive Behavioral Therapy (CBT)
  • Counseling Psychology
  • Leadership Development
  • Teamwork
  • Event Planning
  • Communication
  • Research

Showcase Your Technical Skills

Crisis intervention specialists need to be proficient in a variety of software programs and systems in order to effectively do their jobs. This might include familiarity with case management software, mental health databases, and crisis intervention protocols. Additionally, crisis intervention specialists need to be able to use technology to communicate with other members of the healthcare team, including doctors, nurses, and social workers.


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