20 Crunchyroll Interview Questions and Answers

When it comes to interviewing for a position at Crunchyroll, there are a few things you can expect. First, you can expect to be asked questions about your experience with and knowledge of anime and Asian media. Secondly, you can expect questions about your customer service skills and your ability to work in a fast-paced environment. Finally, you may be asked questions about your ability to use technology to streamline processes and improve customer satisfaction.

Crunchyroll Interview Process

The interview process at Crunchyroll can be long and drawn out, taking several weeks or even months to complete. It can also be difficult to get a response from the recruiter, with some candidates reporting being ghosted after submitting a proposal or completing an assessment. However, overall the experience seems to be positive, with interviewers described as being accommodating, intelligent, and professional.

1. What is your favorite anime?

This question is a great way to learn more about your potential new coworker. It also helps you determine if they share the same interests as Crunchyroll’s audience.

Example: “My favorite anime is ‘Naruto.’ I love how it shows the struggles of being an adolescent and finding your place in the world. The characters are all so unique, but they’re able to overcome their differences and work together for a common goal. I think that’s something we can all relate to.”

2. How do you prioritize features and bugs in an agile environment?

Crunchyroll uses an agile development process, so the interviewer may ask you this question to see how you would handle working in such a fast-paced environment. Use your answer to show that you can work well under pressure and prioritize tasks effectively.

Example: “In my last role as a software developer, I worked on several projects at once. In order to keep track of all the different features we were developing, I used bug tracking software to create lists of bugs and feature requests by priority. This helped me stay organized and ensure that I was addressing the most important issues first.”

3. If a customer was upset about the quality of our service, how would you handle it?

This question is an opportunity to show your customer service skills and how you would resolve a conflict. You can use this question to highlight any previous experience with handling upset customers or similar situations.

Example: “I have had the opportunity to work with several upset customers in my past roles, and I always try to empathize with their situation before offering solutions. In one instance, a customer was upset about the quality of our streaming services for anime shows. The customer felt that we were not providing the same level of service as other providers. I listened to their concerns and explained that Crunchyroll has some of the best streaming technology available. We also offer free trials so new customers can test out our services.”

4. Can you tell me about a time when you worked on a team project that had a tight deadline? How did you approach the task at hand?

Crunchyroll is looking for team members who can work well under pressure. This question helps them determine how you handle time constraints and whether or not you have experience working on a deadline.

Example: “In my last position, I worked with a small marketing team that was tasked with creating an ad campaign for our client’s new product launch. We had to create the entire campaign in just two weeks, which meant we were working long hours every day. However, this challenge helped us learn to communicate more effectively as a team. We set up regular meetings to discuss our progress and delegate tasks so everyone could stay informed.”

5. When did you first become interested in Anime?

This question is a great way to learn more about your interviewer and their interests. It also helps you understand what kind of person they are, which can help you decide if Crunchyroll is the right fit for you.

Example: “I’ve always been interested in Anime because I love Japanese culture. When I was younger, my parents would take me to Japan every summer where we would visit different cities and see all kinds of things. My favorite part was always visiting the local anime shops and buying new figurines.”

6. Why Crunchyroll?

This question is a great way to show your knowledge of Crunchyroll and its mission. You can answer this question by explaining what drew you to the company, how you found out about it or why you think Crunchyroll is an excellent place to work.

Example: “I first heard about Crunchyroll when I was looking for new anime series to watch. I started watching several shows on Crunchyroll and quickly became a fan of the service. I love that Crunchyroll has such a wide variety of content and that it’s free with ads. I also like that Crunchyroll offers premium services at affordable prices. After doing some research, I learned that Crunchyroll is one of the most popular streaming sites in the world. That made me even more interested in working here because I know that Crunchyroll is a leader in the industry.”

7. Do you have experience working with big data systems?

Crunchyroll is a video streaming service that offers thousands of hours of content. The company needs employees who can work with large amounts of data to ensure the smooth operation of its services. When answering this question, show your ability to use big data systems and explain how you used them in previous roles.

Example: “I have experience working with big data systems at my current job. I am responsible for maintaining our database system, which includes managing servers and ensuring they are running smoothly. I also monitor the performance of our databases to make sure there aren’t any issues. This has helped me understand how Crunchyroll operates as well.”

8. Describe your experiences with infrastructure as code.

Crunchyroll is a video service provider that uses infrastructure as code to manage its servers. This question allows you to show your knowledge of the company’s processes and how they apply to your own work history.

Example: “I have extensive experience with infrastructure as code, having worked in several companies where we used it for server management. I’ve also taken courses on Ansible and Puppet, which are two tools commonly used for infrastructure as code. These experiences allow me to understand Crunchyroll’s needs when managing their servers.”

9. Are you able to work independently?

Crunchyroll is a fast-paced environment where employees are expected to be able to work independently. This question helps the interviewer determine if you have experience working in such an environment and how well you can manage your time. In your answer, explain that you enjoy being self-directed and will use your time wisely when given the opportunity.

Example: “I am very comfortable working on my own. I find it helpful to set goals for myself each day so I know what tasks I need to complete by the end of the day. I also like to check in with my supervisor once or twice per week to make sure I’m on track with my projects.”

10. Tell us about a time when you were dissatisfied with the outcome of something, what did you learn from it?

This question can help the interviewer get a better sense of your problem-solving skills and how you react to challenges.

Example: “I once worked on a project where I was in charge of creating an online database for a client. The client wanted us to create a search function that would allow them to find specific information within their database, but they didn’t want us to use any pre-existing search engines. We tried our best to create this feature, however, we were unable to do so. As a result, we had to tell the client that we couldn’t complete the task as requested. They ended up finding another company to complete the job.”

11. In your opinion, what makes a video streaming service successful?

This question is an opportunity to show your knowledge of the industry and how you can contribute to a company’s success. You can use examples from your experience or explain what makes a streaming service successful in general.

Example: “I believe that a video streaming service needs to have a strong brand identity, a wide variety of content and excellent customer service. Crunchyroll has all three of these things, which is why it’s one of the most popular streaming services on the internet today. I’ve used Crunchyroll for years because of its high-quality anime programming and its friendly community forums.”

12. Have you ever designed a piece of software for a mobile app before?

This question is a great way to determine if you have the skills and experience needed for this role. If you have, explain what type of software it was and how your design helped improve the app’s functionality.

Example: “I’ve designed several mobile apps in my career as a front-end developer. In one instance, I worked with a client who wanted an app that would allow users to stream Crunchyroll content on their phones. I created a user interface that allowed them to search for shows by genre or title and then play them directly from the app.”

13. Can you provide an example of a bug you found in one of your apps?

Bugs are a common problem in software development, and the interviewer may want to know how you would handle this situation. Describe your process for identifying bugs and working with developers to fix them.

Example: “I once worked on an app that had a bug where it wouldn’t load any content unless the user was online. I first checked all of the code to see if there were any issues with the HTML or CSS. When I couldn’t find anything wrong with the coding, I spoke with the developer about the issue. He told me he hadn’t changed anything recently, so we decided to test the app again. We found that the bug only occurred when the device’s language setting was set to Spanish.”

14. Do you have any experience handling large scale databases?

Crunchyroll is a video streaming service that offers thousands of hours of content. The company needs employees who can manage large databases and ensure the smooth running of its services. When answering this question, you should highlight your experience with database management systems (DBMS) and how it helped you achieve success in previous roles.

Example: “I have worked with several DBMSs throughout my career. I started out as an intern at a software development firm where I was tasked with managing the company’s customer database. This gave me valuable insight into how to handle large scale operations. In my last role, I managed the entire Crunchyroll database, which included user profiles, subscription details and more. I am confident that I can apply my skills to help the company run smoothly.”

15. Have you worked on teams where there are members who do not speak English well?

Crunchyroll is a company that provides services in English, so it’s likely you’ll be working with other employees who speak the language. However, if you have experience working on teams where some members do not speak English well, explain how you handled this situation and what steps you took to ensure everyone was able to communicate effectively.

Example: “I’ve worked with several colleagues who did not speak English fluently, but we always made sure to use common terms when communicating with one another. We also used visual aids like whiteboards or PowerPoint presentations to help us understand each other better. I think it’s important to take extra time to make sure everyone understands what’s being said.”

16. Is it important to you to be on the cutting edge of technology?

The interviewer may ask this question to gauge your interest in the company’s technological innovations. If you’re applying for a position that requires working with new technologies, it can be beneficial to mention any experience you have with them.

Example: “I’m always interested in learning about new technology and how it can benefit my work. I’ve been following Crunchyroll since its inception, and I was excited when I heard about the VR app they released last year. I downloaded it immediately and watched several of my favorite shows using the headset. It was an amazing experience.”

17. Talk to us about a time you had to deal with a difficult client or colleague, what did you do?

This question is a great way to assess your problem-solving skills and ability to work with others. When answering this question, it can be helpful to mention how you resolved the situation or what steps you took to improve your relationship with that person or colleague.

Example: “I once had a coworker who was very negative about everything we did at work. He would constantly complain about our projects and make everyone feel like they weren’t doing their job well enough. I tried my best to ignore his comments but eventually decided to talk to him about it. We met for lunch one day and talked about why he felt so negatively about work. After talking, I realized he just needed reassurance that we were all working hard and trying our best. After that conversation, he became much more positive and supportive of our team.”

18. Do you consider yourself detail oriented?

Crunchyroll is looking for employees who are detail oriented and can pay attention to small details. This question helps employers determine if you have these skills. In your answer, explain why you’re detail oriented and give an example of a time when you used this skill in your previous job.

Example: “I consider myself very detail oriented because I like to make sure that everything is done correctly. For instance, at my last job, we had a lot of orders coming in on Black Friday. We were short-staffed, so I volunteered to stay late to help out with the rush. While working, I noticed that one of our shipping labels was missing a barcode. I double checked all of the other packages to make sure they didn’t also have missing barcodes. Then, I fixed the label by hand.”

19. We want our engineers to be able to come up with creative solutions. Give us an example of when you came up with such a solution.

This question is a great way to show your problem-solving skills and how you can apply them to the job. When answering this question, it’s important to highlight your ability to think critically and creatively.

Example: “In my last role as an engineer, I was tasked with creating a new system that would allow our company to stream videos more efficiently. The current streaming service we used had some issues when it came to buffering, so I decided to create a new platform that could be integrated into our existing website. This solution allowed us to reduce buffering by 50%.”

20. We want our engineers to be able to communicate their ideas clearly to everyone else on the team. Can you talk to us about a time you communicated technical information to non-technical people?

This question can help the interviewer understand how you might interact with your team members at Crunchyroll. Use examples from past experiences to show that you’re a good communicator and can work well in a team environment.

Example: “In my last role, I was working on a project where we needed to integrate new software into our existing system. The company wanted to use this software to create reports for clients, so I had to explain what I was doing to non-technical people who were just looking for information about their business. I used analogies and visuals to make sure everyone understood what I was talking about.”