20 CSC Interview Questions and Answers

When it comes to interviews, every company has their own unique process. And while some companies may ask similar questions, others will have their own specific questions that they like to ask.

If you’re interviewing with CSC, you can expect to be asked questions about your IT skills and experience. The company is looking for candidates who are knowledgeable in a variety of IT areas, so be prepared to answer questions about your skills in systems analysis, project management, and software development.

In addition to questions about your IT skills, you may also be asked behavioral questions. CSC is interested in learning about your problem-solving abilities, so be prepared to share a time when you faced a difficult challenge and how you resolved it.

To help you prepare for your interview, we’ve compiled a list of sample CSC interview questions and answers. Review these questions and answers before your interview, so you can be confident and ready to impress your interviewer.

CSC Interview Process

The interview process at CSC can vary depending on the position you are applying for. However, most positions will require at least one face-to-face interview. The length of the hiring process also varies, but it typically takes about two weeks to complete.

Overall, the interview process is not too difficult. However, some questions can be challenging. The best way to prepare is to brush up on your customer service skills and knowledge. Additionally, it is important to be able to articulate your experience and qualifications in a clear and concise manner.

Overall, the interview process is positive. CSC is looking for candidates who are passionate about customer service and are excited to join their team. With that said, the interview process is designed to ensure that you are the right fit for the company.

1. Are you able to adapt quickly to new situations?

This question is a great way to determine how well you can adapt to new situations and challenges. It’s important for employers to know that you’re willing to learn new things, take on different responsibilities and solve problems when they arise.

Example: “I’m always looking for ways to improve my skills and knowledge of the industry. I’ve worked in several roles where I had to adapt quickly to new projects or tasks. For example, at my last job, I was tasked with creating an online store for one of our clients. I learned how to use Shopify to create a website and integrate it into their existing e-commerce platform.”

2. What is your experience with customer service?

Customer service is an important part of working in IT. Employers ask this question to make sure you have experience with customer service and how it relates to the job. Use your answer to show that you understand what good customer service looks like. Share a story about a time when you provided excellent customer service or helped someone solve their problem.

Example: “I’ve worked as a freelance web designer for five years now, so I’ve had plenty of experience providing customer service. In fact, my clients often tell me how much they appreciate my communication style. For example, one client was having trouble uploading her website content. She called me at midnight because she couldn’t figure out why the upload wasn’t working. I talked her through the process until she figured it out.”

3. How would you handle a difficult customer?

This question can help the interviewer assess your customer service skills. Use examples from previous jobs to highlight how you handled a difficult customer and what steps you took to resolve the situation.

Example: “In my last position, I had a client who was very demanding. He would call me several times a day with questions about his website and often asked for updates that weren’t in our contract. I tried to be as patient as possible when answering his questions, but he continued to ask for more services than we agreed upon. Eventually, I scheduled a meeting with him to discuss the terms of our agreement. After explaining the company’s policies, he understood why we couldn’t provide additional services and stopped calling us so frequently.”

4. Tell me about a time when you had to deal with an unhappy customer and how did you resolve the situation?

This question is a great way to show your problem-solving skills and ability to work with people. When answering this question, it can be helpful to mention how you helped the customer feel better about their experience and what steps you took to ensure they were satisfied.

Example: “I once had a client who was unhappy because we missed a deadline for one of our projects. I called them right away and apologized for missing the deadline. They told me that they needed the project by the end of the week or else they would lose a large contract. I assured them that we would get the project done on time and even offered to stay late if necessary. We ended up getting the project done in two days so that they could meet their deadline.”

5. Why do you want to work at CSC?

This question is a great way for the interviewer to learn more about your interest in their company. It’s also an opportunity for you to show how much research you’ve done on the organization and its culture. When preparing for this question, make sure to read through the job description thoroughly. This will help you understand what skills and experience they’re looking for in candidates.

Example: “I’m interested in working at CSC because of the innovative solutions it provides to clients. I have always been passionate about technology and am excited to work with a company that offers so many different services. I believe my background in software development makes me a good fit for this role.”

6. We are looking for someone who can work independently, do you think that’s something you can do?

This question is a great way to see if the candidate can work independently and how they feel about it. It’s important for CSC employees to be able to work on their own, so you want to make sure that the person you hire has no problem with this.

Example: “I think I am very capable of working independently. In my last job, I was often given projects where I had to do everything myself. I’m used to being in charge of my own work, so I don’t think I would have any problems doing that here.”

7. How many projects have you worked on in the past year?

This question is a great way to see how much experience you have in the field. It’s also an opportunity for you to show your interviewer that you’re willing to take on more responsibilities and challenges. When answering this question, try to list as many projects as possible while still being concise.

Example: “In my last position, I worked on five different projects at once. Each project was unique, but they all had similar goals. For example, one of the projects I worked on focused on improving customer service by creating new software programs. Another focused on updating current systems within the company. My favorite part about working on multiple projects is that it allowed me to learn so much about various aspects of technology.”

8. Do you have any experience using Salesforce CRM?

This question is a great way to determine if the company you’re interviewing with uses Salesforce CRM. If they do, it’s important that you have experience using this platform so you can be an effective employee for them.

If they don’t use Salesforce CRM, you should explain why you are interested in learning about it and how you would apply your knowledge of it to their business. This shows that you are open-minded and willing to learn new things.

Example: “I’ve used Salesforce CRM before at my previous job. I found it very useful because it allowed me to keep track of all of our clients’ information and stay organized. It also helped me communicate more effectively with my team members.”

9. What languages are you familiar with?

CSC often works with clients who have specific technology needs. Your answer should show the interviewer that you can learn new languages quickly and apply them to your work.

Example: “I am fluent in Spanish, French and German. I also know some conversational Italian and Portuguese. In my last role as a CSC consultant, I worked on a project for a client who needed an interpreter. I was able to provide one of our interpreters at no additional cost to the client because I could speak all five languages. The company appreciated this service and hired us for other projects.”

10. Have you ever worked remotely before?

This question is a great way to learn more about the company’s culture and expectations. If you’re applying for a remote position, it’s important to be honest about your experience with working remotely.

If you haven’t worked remotely before, consider how you would handle this situation if offered the job. You can explain that you are open to learning new things and adapting to different work environments.

Example: “I have never worked remotely before, but I am excited to try something new. I understand that CSC has many employees who work remotely, so I’m eager to learn from them. I also know that there are some employees who prefer to work in an office setting, so I hope to learn both ways of working.”

11. CSC believes in diversity, tell us why this is important in a company setting.

This question is a great way to show your understanding of the company’s values and how you can contribute. When answering this question, it’s important to highlight your ability to work with others from different backgrounds and experiences.

Example: “I believe that diversity in a workplace setting is extremely important because it allows for new ideas and perspectives. I’ve worked in many companies where there was little diversity, which made it difficult to have open conversations about certain topics. In my last position, I helped create an employee resource group for LGBTQ employees at our company. This allowed us to discuss issues we were facing as a community and find solutions.”

12. Describe your experience working as part of a team.

Working as part of a team is an important skill for any CSC employee. Your interviewer will want to know that you can work well with others and are willing to collaborate on projects.

Example: “I have experience working in teams both at my current job and in previous positions. I find it helpful to bounce ideas off other members of the team, especially when solving complex problems or completing large tasks. In my last position, I was part of a five-person team tasked with developing a new software program. We met regularly to discuss our progress and brainstorm solutions to challenges we faced.”

13. Can you tell me about a time where you went above and beyond for a customer?

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to mention the specific actions you took that helped the customer and how they benefited from them.

Example: “I once had a client who was having trouble with their website. I worked through the issue with them over the phone for an hour before we were able to fix the problem. After working on the issue for so long, I offered to create a new website for free as a thank-you for their patience.”

14. General Motors is a company that emphasizes innovation. What do you think is the most important thing to remember when trying to be innovative?

This question is a great way to show your knowledge of the company and how you can contribute. When answering, it’s important to highlight what makes innovation so important in this industry.

Example: “Innovation is one of the most important things to remember when working in IT because it allows companies to stay ahead of their competition. It also helps them solve problems more efficiently and effectively. I think that being innovative means having an open mind and not being afraid to try new things. You should always be willing to learn from mistakes and take risks.”

15. What is your experience with designing and testing mechanical components?

This question is a great way to show your knowledge of the mechanical components that are used in CSC projects. You can use examples from past work experience or school projects to demonstrate your expertise with this type of technology.

Example: “In my last position, I was responsible for testing and debugging mechanical components on several different types of machinery. One project involved creating an automated system for a large-scale farm. The equipment needed to be able to harvest crops at various times throughout the day without human intervention. My team and I tested each component of the machinery to ensure it would function properly once installed.”

16. Give an example of a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question is an opportunity to show your problem-solving skills. When answering this question, it can be helpful to provide a specific example of how you approached the situation and what steps you took to solve it.

Example: “At my previous job, I was working on a project that required me to create a new website for a client. The client wanted a lot of custom features in their site, which meant there were many different elements to consider when creating the website. One day, after I had already started building the website, the client called me and said they wanted to change some of the design elements. This was not something we had discussed previously, so I knew I would have to figure out a way to incorporate these changes into the website without disrupting the rest of the work I had already done.”

17. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

This question is a great way to see how you handle conflict in the workplace. It’s important for employers to know that you can work well with others and resolve issues effectively. When answering this question, it can be helpful to mention what steps you took to resolve the issue and what actions helped you achieve your goals.

Example: “In my last position as an IT specialist, I was working on a project with two other specialists. We were all tasked with creating a new website for a client. One of the specialists had a different idea about how we should create the website than the other two specialists. The three of us discussed our ideas and came up with a solution that incorporated elements from each person’s idea.”

18. In what ways do you like to receive feedback from your manager?

This question can help the interviewer learn more about your work ethic and how you respond to constructive criticism. Your answer should show that you welcome feedback from your manager, but also understand when it’s time to take action on your own.

Example: “I like receiving feedback from my manager because I find it helpful to know what they think of my performance. However, if I feel like I’m not meeting expectations or am unsure of something, I will ask for clarification before taking any action. This helps me avoid making mistakes and shows my willingness to learn.”

19. What is your ideal work environment?

This question is a great way to learn more about the company culture and how you might fit in. When answering this question, it can be helpful to mention any aspects of your ideal work environment that align with what the interviewer describes.

Example: “I thrive in an open office space where I have plenty of opportunities to collaborate with my coworkers. I also enjoy working for companies that offer flexible schedules so I can balance my work life with my personal life. In fact, I am currently taking classes at night while working full-time during the day because I want to eventually transition into a career as a CSC employee.”

20. Tell us why you want to work at General Motors.

This question is a great way to show your knowledge of the company and how you can contribute. When answering, make sure to highlight what attracted you to this position and why you are excited about working for General Motors.

Example: “I want to work at General Motors because I am passionate about cars and technology. I have always been interested in learning more about how cars function and how they are built. Working here would allow me to put my passion into practice while also helping people by providing them with transportation. I think that working for such an innovative company would be very rewarding.”