20 Dayton Freight Interview Questions and Answers

Dayton Freight is a leading provider of regional less-than-truckload (LTL) transportation services. Founded in 1981, Dayton Freight has grown to become one of the largest LTL carriers in the Midwest with over 40 service centers and 2,000 employees.

If you’re applying for a job at Dayton Freight, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Dayton Freight interview questions and answers to help you prepare for your interview.

Dayton Freight Interview Process

The interview process at Dayton Freight can vary depending on the position you are applying for. Sales Executive positions may not receive an interview after posting jobs, while Regional HR Specialist positions may have a typical phone screen followed by an in-person interview. Management Trainee positions may involve several phone interviews leading into an in-person interview over the course of several weeks. Customer Service Representative positions may only require a phone interview. Driver positions may involve questions about company culture and start hours. Dock Worker positions may be more relaxed and conversational than technical. Intern – Hourly positions may begin with a phone interview followed by an in-person interview. Operations Manager Supervisor positions may initially involve a simple phone interview followed by two in-person interviews. Human Resources/Recruiting positions may have a quick and efficient process that is completed within a week. Coordinator positions may take over a year from initial filing of resume to get a call. Analyst positions may involve one phone interview and one in-person interview. Material Handler positions may only require a casual conversation with a dock supervisor.

1. Tell me about a time when you had to work on a team with someone who was not pulling their weight. How did you handle it?

Freight drivers often work in teams, so employers ask this question to make sure you can collaborate with others. Your answer should show that you know how to be a team player and help your teammates succeed.

Example: “I once worked on a team of three drivers who were all supposed to pick up the same shipment at the same time. One driver was late getting there, which meant we had to wait for them. The other two drivers and I decided to take turns waiting while one drove the truck back to our warehouse. This allowed us to get the job done without any problems.”

2. What are some of the challenges that face Dayton Freight right now and how would you address them?

This question is a great way to see how you can apply your skills and experience to the current needs of Dayton Freight. When answering this question, it’s important to be honest about what challenges the company faces but also show that you have ideas for how to overcome them.

Example: “One challenge I see facing Dayton Freight right now is the lack of communication between departments. For example, when drivers are on the road, they may not know if there are any issues with their load or delivery time. This could lead to delays in shipments and customer dissatisfaction. To address this issue, I would implement an app where drivers can communicate directly with management so they’re aware of any problems.”

3. If hired, what would be your approach to managing dock workers?

Freight companies often have employees who work on the docks, loading and unloading trucks. Employers ask this question to make sure you know how to manage a team of workers effectively. When answering this question, explain your leadership style and what steps you would take to ensure all dock workers are performing their jobs well.

Example: “I believe in being an approachable manager. I think it’s important for managers to be able to talk to their employees about any issues they may be having. In my last position, I noticed that some drivers were late quite frequently. I talked with them one-on-one to find out why. It turned out that they didn’t feel comfortable talking to their supervisors about the issue. After speaking with them, I was able to help them resolve their problem.”

4. Describe a time where you went above and beyond for a customer.

This question is a great way to show your dedication and willingness to go the extra mile for customers. When answering this question, it can be helpful to mention how you helped solve a problem or made someone’s day better.

Example: “When I was working at my previous job, we had a customer who ordered a large amount of product that needed to arrive by a certain date. Unfortunately, there was an accident on the highway that caused our shipment to be delayed. The customer was upset about the delay but understood that accidents happen. We offered them a discount on their next order as compensation. They were happy with the discount and placed another order soon after.”

5. Do you have any experience working in a warehouse environment?

This question can help the interviewer determine if you have any experience working in a warehouse environment. If you do, they may ask you to describe your previous job duties and how they relate to the position you’re interviewing for. If you don’t have experience working in a warehouse, you can talk about your ability to adapt to new environments.

Example: “I worked as a forklift operator at my last job. My responsibilities included moving pallets of goods from one location to another within the warehouse. I also helped load trucks with inventory before sending them out on delivery routes.”

6. Can you tell us about a time when you were under pressure but still handled the situation well?

Freight companies often have tight deadlines and strict regulations to adhere to. Employers ask this question to make sure you can handle pressure well and perform under challenging circumstances. When answering, try to think of a specific example that shows your ability to work under pressure while still performing at a high level.

Example: “I was working for a freight company in Florida when Hurricane Irma hit the state. The storm caused many roads to be closed, which made it difficult for us to deliver our shipments on time. I worked with my team to find alternative routes to get the deliveries done. We were able to complete all of our deliveries before the deadline.”

7. What is your availability?

Employers ask this question to make sure you are available for the job. They want someone who can work a full-time schedule, so they may also look at your previous employment history to see if you have worked in a similar role before. When answering this question, be honest about your availability and how it fits with their needs. If you need to discuss scheduling with them later, let them know that up front.

Example: “I am currently looking for a full-time position, so I would be able to work 40 hours per week. My last two jobs were both full-time positions, so I have experience working in a busy environment. I am flexible when it comes to my schedule, however, so we can discuss what works best for everyone.”

8. What do you think will be the biggest challenge for you if you get this job?

Employers ask this question to see if you are aware of the challenges that come with a job. They want someone who is willing to work hard and overcome obstacles. When answering, think about what you have read in the job description. Try to find something specific that relates to your skills or background.

Example: “The biggest challenge I see for myself would be learning how to drive on the highway. I’ve only driven on city streets before, so I am not as familiar with driving long distances on highways. However, I am an excellent driver and always eager to learn new things. I will spend extra time practicing my driving skills until I feel comfortable enough to do it professionally.”

9. What type of truck driving experience do you have?

Freight companies often hire drivers with experience driving large trucks. They want to know that you can handle the job and have the skills necessary for success. If you don’t have any truck driving experience, consider getting a CDL before your interview. You can also talk about other types of driving experience if you have it.

Example: “I’ve been driving 18-wheelers for five years now. I started as an entry-level driver but quickly moved up to over-the-road driver. I’m comfortable driving long distances and in all kinds of weather conditions. I’ve driven through snowstorms and hurricanes, so I feel confident that I can handle anything on the road.”

10. What do you know about Dayton Freight’s mission statement?

The company’s mission statement is a good way to understand the values of the organization. When you answer this question, make sure that your response shows that you know what Dayton Freight stands for and how it operates.

Example: “I have read through the company’s mission statement several times, and I am impressed by its commitment to customer service. The fact that the company has been in business for so long means that they are doing something right. I believe that if I work here, I can help them continue to provide excellent service to their customers.”

11. Are you willing to travel?

Freight drivers may be required to travel long distances, sometimes overnight. Employers ask this question to make sure you’re comfortable with the idea of driving for extended periods of time and that you have experience doing so. If you haven’t driven long distances before, consider taking a practice drive with a friend or family member who can help you learn how to do it safely.

Example: “I’m willing to travel as part of my job, but I prefer not to drive at night. I’ve done some research on the best ways to stay safe while driving at night, including using special equipment like headlights and mirrors. I also plan to take a break every two hours to ensure I don’t get too tired.”

12. Would you say that you are more detail oriented or big picture oriented?

This question is designed to determine how you prioritize your work. Detail-oriented people are more likely to be organized and make sure that they complete all of their tasks on time, while big picture people may have a harder time with organization but can see the overall goal and get things done quickly. Your answer should show that you’re both detail oriented and big picture oriented so that you can balance these two skills effectively.

Example: “I would say I’m equally detail oriented and big picture oriented. I like to start my day by checking in on what’s due today, then making sure I’ve completed everything from yesterday. Then I’ll look at the bigger goals for the week or month and make sure I’m working toward those as well. This helps me stay focused throughout the day.”

13. Tell us why you want to work at Dayton Freight.

Employers ask this question to learn more about your interest in the company. They want to know what attracted you to their organization and whether it’s a good fit for you. Before your interview, research the company thoroughly so you can answer this question with specific details. You should also try to connect your response to your own personal goals.

Example: “I applied for this position because I’m passionate about helping others. When I read through the job description, I noticed that Dayton Freight is an equal opportunity employer. This means they support diversity and inclusion, which are important values of mine. I would love to work here because I think we could make a positive impact on our community together.”

14. Why should we hire you over other candidates?

Employers ask this question to learn more about your confidence and self-awareness. They want to know that you have the skills, experience and knowledge to do the job well. When answering this question, make sure to highlight your relevant skills and abilities. You can also mention any unique or transferable skills you may have.

Example: “I am a hard worker who is always looking for ways to improve my performance. I am eager to learn new things and take on challenges. My previous employer told me that I was one of their best drivers because I am so dedicated to my work. I am confident that I would be an asset to your team.”

15. What do you know about our company culture?

The interviewer may ask this question to see if you have done your research on the company. They want to know that you are genuinely interested in working for their organization and will fit into the existing culture. When preparing for an interview, it is a good idea to read through any available information about the company’s values and mission statement. You can also look at social media accounts or other online sources to learn more about what employees enjoy about working there.

Example: “I am very excited to work for Dayton Freight because I love how much you value employee safety. Your commitment to ensuring drivers stay safe behind the wheel shows me that you care about our well-being as individuals. I think that having such a strong focus on safety would make me feel comfortable raising concerns when I notice something unsafe happening.”

16. What do you like most about working as a driver?

This question can help the interviewer get to know you as a person and understand what motivates you. It also helps them determine if this job is right for you. When answering, think about what aspects of your current or previous driving jobs you enjoy most. Consider mentioning things like:

The independence
The thrill of driving
Helping others
Being able to meet new people
Example: “I really enjoy being able to drive my own vehicle while meeting new people and exploring new places. I love having the freedom to make my own schedule and take breaks when I need them. I also find it rewarding to be able to help other drivers in need.”

17. Have you ever worked with an operations manager before? How was the experience?

This question can help the interviewer get a better idea of your experience level and how you interact with other professionals. Use this opportunity to highlight any positive experiences you’ve had working with operations managers in the past, or if you haven’t worked with one before, explain what an operations manager does and why it’s important for them to have that role.

Example: “I’ve never worked directly with an operations manager before, but I understand their importance in making sure all aspects of a company are running smoothly. In my last position, we had a team leader who was responsible for overseeing our daily tasks and ensuring we were meeting deadlines. She also helped us resolve issues when they arose.”

18. We value punctuality at Dayton Freight. Provide an example of a time when you showed up early/on time.

Employers ask this question to see if you are a punctual person. They want someone who is reliable and will show up on time for work every day. When answering, make sure to mention that you value punctuality and have never been late to anything in your life.

Example: “I am one of those people who has always valued punctuality. I’ve never been late to school or work in my entire life. In fact, I usually arrive early because I like to get there before anyone else so I can start working right away. This helps me feel more prepared when others arrive.”

19. What do you think makes a good leader?

Freight drivers need to be able to lead their teams, so employers ask this question to see if you have the qualities they’re looking for in a leader. When answering this question, think about what makes a good leader and how your leadership style compares.

Example: “I think a good leader is someone who can motivate others to do their best work. I’m always trying to find ways to encourage my team members and make them feel appreciated. I also think it’s important that leaders are approachable and willing to listen to ideas from everyone on their team. I try to hold regular meetings with my team where we discuss our goals and any concerns anyone has.”

20. What do you think companies can do to improve their retention rate?

Employers ask this question to see if you have any ideas for improving their company’s retention rate. They want employees who are committed to the company and will stay with them for a long time. When answering, think of ways that you would improve your own experience at the company. Think about what made you enjoy working there in the first place.

Example: “I think companies can improve their retention rates by making sure they hire people who fit well into the culture. I also think it’s important to make sure employees feel appreciated and valued. If an employee feels like they’re part of something special, they’ll be more likely to stick around.”