20 DECIEM Interview Questions and Answers

DECIEM is a Canadian beauty company with a simple mission: to create products that are effective, affordable, and backed by science. DECIEM was founded in 2013 with the goal of disrupting the beauty industry, and they’ve been doing just that ever since.

If you’re hoping to land a job at DECIEM, you can expect to be asked a variety of questions about your experience, qualifications, and knowledge of the beauty industry. To help you prepare, we’ve gathered a list of sample DECIEM interview questions and answers.

DECIEM Interview Process

The interview process at DECIEM can vary depending on the position you are applying for. However, most positions will require at least two interviews, one with an HR representative and one with the hiring manager. Some positions may also require a presentation or take-home assignment. Overall, the interview process is generally fair and professional, although some candidates have reported feeling unimpressed or even disrespected by the company.

1. What are your goals for the next 5 years?

This question is a great way to learn more about the candidate’s career goals and how they align with those of DECIEM. It also gives you an idea of what kind of growth opportunities are available within the company. When answering this question, it can be helpful to include specific details about your future plans and how they relate to the job you’re applying for.

Example: “My goal is to become a top-level executive in a cosmetics company by 2023. I plan to achieve this by working hard and proving myself as a valuable employee at DECIEM. In five years, I hope to have gained enough experience and knowledge to apply for a managerial position.”

2. How do you deal with difficult customers?

This question can help the interviewer understand how you handle conflict and stress. It’s important to show that you have good communication skills, problem-solving abilities and empathy when dealing with customers who are upset or angry.

Example: “I try my best to listen to what they’re saying and ask questions to better understand their concerns. I also make sure to acknowledge their feelings and apologize if necessary. If a customer is unhappy about something, I do everything in my power to fix it as quickly as possible. For example, at my last job, a customer was upset because she received the wrong color of lipstick. She wanted a refund but I offered her a free makeup bag instead. She agreed and left happy.”

3. Why should we hire you over other candidates?

Employers ask this question to learn more about your qualifications and how you can benefit their company. To answer, think of a few skills that make you unique from other candidates. You could also mention any relevant experience or education you have.

Example: “I am the most qualified candidate for this position because I have extensive knowledge of all aspects of social media marketing. In my previous role as an assistant manager at a local coffee shop, I learned how to use various social media platforms to promote our products. I also understand what types of content perform best on each platform. This skill is especially important in this role since DECIEM has such a strong presence on social media.”

4. Do you have any experience working in a retail environment?

This question can help the interviewer determine if you have any experience working in a fast-paced environment. If you do, they may ask you to describe your previous job duties and how they relate to the position you’re interviewing for. If you don’t have retail experience, you can talk about other customer service or sales positions you’ve held.

Example: “I worked as a cashier at a local grocery store throughout high school. I learned how to interact with customers of all ages and personalities while keeping track of inventory and handling money. This helped me develop my organizational skills and learn how to work quickly under pressure.”

5. Tell me about a time when you had to work on a project and meet a deadline, how did you manage it?

This question is a great way to see how you handle pressure and deadlines. When answering, it can be helpful to mention the specific project or task that was due and what your role was in completing it.

Example: “In my last position as a marketing manager for a small business, I had to create an entire social media campaign within two weeks. The company wanted to promote their new product line and increase sales by 20% before Black Friday. I knew this would be a challenge because we didn’t have much of a budget for advertising. However, I worked with our team to come up with creative ways to advertise on social media without spending too much money. We also decided to focus more on organic promotion rather than paid ads.”

6. Describe a situation where you were able to use persuasion to successfully convince someone to see things your way.

This question is an opportunity to show your communication skills and ability to persuade others. When answering this question, it can be helpful to describe a situation where you were able to use persuasion to convince someone of something that was in their best interest.

Example: “In my previous role as a sales associate at a clothing store, I had a customer who came into the store looking for a specific style of jeans. Unfortunately, we didn’t have any in stock, but I told her I would call her when they arrived. She wasn’t happy with that answer, so I offered to give her 10% off if she waited until the jeans arrived. She agreed, and I called her when they arrived two weeks later.”

7. Are you comfortable using social media for business purposes?

Social media is a popular way to connect with customers and share information. Employers may ask this question to see if you have experience using social media for business purposes. If you do, they might also want to know how you use it effectively. In your answer, explain which social media platforms you’re comfortable using. Explain why you feel confident using them.

Example: “I am very familiar with all of the major social media platforms. I’ve used Instagram, Facebook, Twitter and Pinterest for my personal accounts for years. I find that these are great tools for connecting with other people who are interested in beauty products. I can share new product launches, tips and tricks and customer service issues on social media. This helps me build relationships with potential customers.”

8. Have you ever worked with an anti-aging product before?

This question is a great way to test your knowledge of the industry and how you can apply it to this role. If you have experience working with anti-aging products, share what you know about them. If you don’t have any experience, explain why you’re interested in learning more about the field.

Example: “I’ve worked with anti-aging products before, but I’m always looking for new ways to improve my skills. I find that there are many different types of anti-aging products on the market, so I’d love to learn more about DECIEM’s specific line.”

9. What is your biggest weakness?

Employers ask this question to learn more about your personality and how you view yourself. They want to know that you are self-aware, but they also want to see what steps you take to improve in the workplace. When answering this question, be honest and specific. Try to choose a weakness that you have actively worked on improving or one that you plan to work on in the future.

Example: “My biggest weakness is my perfectionism. I am always striving for excellence, which can sometimes lead me to overwork myself. In the past, I’ve learned to set realistic goals for myself so that I don’t burn out. Now, I try to give myself time to rest and recover between projects.”

10. What would you do if two coworkers got into an argument during a shift?

This question can help interviewers assess your conflict resolution skills and ability to work with others. Use examples from past experiences where you helped resolve a disagreement between coworkers or other employees.

Example: “In my last role, two of my coworkers got into an argument during our shift about who was responsible for cleaning the bathroom. One coworker said she cleaned it that morning while the other claimed they did it before their shift started. I asked them both to show me how they cleaned the bathroom so we could figure out what happened. After looking at each person’s cleaning methods, I realized one of them forgot to clean the mirrors. We all agreed that the person who forgot to clean the mirrors would do it after their next shift.”

11. In your opinion, what makes DECIEM unique from other companies?

This question is an opportunity to show your knowledge of the company and how it stands out from other brands. You can use this as a chance to highlight any unique qualities you noticed during your research, such as its commitment to ethical practices or its focus on customer service.

Example: “DECIEM’s mission statement is ‘to change the way people understand beauty.’ I think that’s really powerful because it shows they’re not just another makeup brand but rather a company with a higher purpose. They also have a strong social media presence, which makes them more relatable to their customers.”

12. What do you think of our products?

This question is a great way for the interviewer to get an idea of your knowledge about their company. It’s important that you do some research on the products they offer before going into the interview, and it’s also helpful if you have used them in the past.

Example: “I’ve heard amazing things about DECIEM’s products, so I was excited when I saw this position available. I think Hyaluronic Acid 2% + B5 is one of the best serums on the market because it’s lightweight but still hydrating. The Ordinary Vitamin C Suspension 23% is another product I love because it’s affordable and effective. I’m looking forward to learning more about these products and helping customers find the right ones for their skin.”

13. If hired, what would be your approach to selling skincare products?

This question is an opportunity to show your sales skills and how you would approach selling a product. It’s important to be honest about what you would do, but also highlight the value of DECIEM products.

Example: “My first step would be to understand my client’s needs and wants. I would ask questions to learn more about their skin type, concerns and goals for using skincare products. Then, I would share information about each product line with them so they could make an informed decision. Finally, I would recommend one or two products that best fit their needs.”

14. Which area of skincare are you most interested in?

This question can help the interviewer determine your level of interest in the company’s products. It also helps them understand what you might be able to contribute to their team if hired. When answering this question, it can be helpful to mention a specific product or two that you’re most interested in and why.

Example: “I’m most interested in anti-aging skincare because I believe it’s important for people to take care of their skin as early as possible. I’ve seen how effective some of DECIEM’s anti-aging products are firsthand, so I’d love to learn more about the research behind them and how they developed these products.”

15. Where do you see yourself in five years?

Employers ask this question to see if you have a long-term career plan. They want to know that you are committed to their company and will be there for the long term. When answering, think about what your goals are in life. Think about how working at DECIEM can help you achieve those goals.

Example: “In five years, I hope to be managing my own department within DECIEM. I would like to continue growing with the company as it continues to grow. I am passionate about skincare products, so I would love to work here until I retire.”

16. What is your availability?

Employers ask this question to make sure you are available for the job. They want someone who is willing to work hard and be on time. When answering, let them know your availability and what days you can work. If you have a flexible schedule, mention that as well.

Example: “I am available Monday through Friday from 8 a.m. to 5 p.m. I also have some flexibility in my schedule, so if there are times when you need me to come in early or stay late, I would be happy to do so.”

17. Tell us more about why you want to work at DECIEM.

This question is a great way for employers to learn more about your interest in their company. When you answer this question, it’s important to show that you’ve done some research on the company and have an understanding of what they do. You can also use this opportunity to highlight any personal connections you may have with DECIEM or its employees.

Example: “DECIEM has such a unique culture, which I think makes it so appealing to consumers. I love how passionate everyone seems to be about the products they create, and I’m excited to join the team and get started working on new projects. I also have a friend who works here as a chemist, and she told me all about the amazing work environment.”

18. What do you think of the current state of the beauty industry?

The beauty industry is constantly changing, and the interviewer may want to know how you feel about these changes. Use your answer to show that you are passionate about this field and understand what’s going on in it. You can also use this question as an opportunity to explain why you’re interested in working for DECIEM.

Example: “The current state of the beauty industry is exciting because there are so many new products being released every day. I love trying out new things, so I’m always looking for innovative brands like DECIEM. The downside is that some companies release products just for the sake of making money rather than creating something that actually works. It’s important to me that a company has integrity when it comes to its customers.”

19. What is your definition of good customer service?

Customer service is an important part of working in a retail environment. Employers ask this question to make sure you understand what good customer service looks like and how it can help the company succeed. In your answer, explain what makes customers happy and how you would use that information to improve the customer experience at DECIEM.

Example: “Good customer service means making sure every customer has a positive shopping experience. I believe that starts with having knowledgeable employees who are willing to go above and beyond for their customers. For example, if someone asks me a question about a product, I will do my best to find the answer for them. If I don’t know the answer, I will find someone else who does.”

20. Would you consider yourself a leader or follower?

This question is a great way to learn more about the applicant’s leadership skills. If you’re interviewing for a management position, it can be especially important to know how your potential employee would lead others. When answering this question, try to explain what makes you a leader or follower and why.

Example: “I consider myself a natural leader who enjoys helping others succeed. I’ve always been someone who takes initiative and steps up when needed. In my last role, I was promoted to team leader after only six months on the job. My manager saw that I had the right qualities to lead a group of people and trusted me with the responsibility. I enjoy being in charge and motivating others to do their best work.”