What Does a Disney Parks Attractions Host Do?

Disney Parks is a global entertainment company that operates theme parks, resorts, and cruise lines around the world. Disney Parks is known for its iconic characters, attractions, and experiences that bring joy to millions of people each year.

A Disney Parks Attractions Host is responsible for providing a safe and enjoyable experience for guests visiting the park. They are responsible for greeting guests, providing information about the attractions, and ensuring that all safety protocols are followed. They also help guests with any questions or concerns they may have. Attractions Hosts must be friendly, outgoing, and knowledgeable about the attractions and park policies.

Disney Parks Attractions Host Job Duties

A Disney Parks Attractions Host typically has a wide range of responsibilities, which can include:

• Greet and welcome guests to the Disney Parks attractions, providing a safe and enjoyable experience
• Ensure that all safety protocols are followed at all times
• Provide information about the attraction, including rules, regulations, and any special instructions
• Monitor guest behavior and ensure compliance with park policies
• Assist in loading and unloading of guests onto rides and attractions
• Maintain cleanliness of the ride area, ensuring it is free from debris or hazards
• Operate ride control systems as needed
• Respond to emergency situations quickly and calmly
• Report any maintenance issues to management
• Answer questions from guests regarding the attractions and other park offerings
• Assist with crowd control during peak periods
• Perform additional duties as assigned by management

Disney Parks Attractions Host Salary

The salary for an Attractions Host at Disney Parks is determined by a variety of factors, such as the experience and qualifications of the individual, the location of the park, the size of the park, the type of attractions being hosted, and the demand for the position. Additionally, the company may offer bonuses or other incentives to attract and retain top talent. Disney Parks is committed to providing competitive salaries and benefits to its employees.

• Median Annual Salary: $34,293 ($16.49/hour)
• Top 10% Annual Salary: $42,800 ($20.58/hour)

Disney Parks Attractions Host Job Requirements

To be hired as an Attractions Host at Disney Parks, applicants must have a high school diploma or equivalent. Previous experience in customer service is preferred, but not required. Applicants must also be able to stand for long periods of time and be able to lift up to 25 pounds. Additionally, applicants must be able to pass a background check and drug test. Applicants must also be able to work in a fast-paced environment and be able to work with a variety of people. Finally, applicants must be able to work a flexible schedule, including nights, weekends, and holidays.

Disney Parks Attractions Host Skills

Disney Parks Attractions Host employees need the following skills in order to be successful:

Customer Service: Customer service skills can help you interact with guests in a friendly and helpful manner. You can use these skills to answer questions, direct guests to the correct attractions and help them have a positive experience at the park. You can also use these skills to ensure that guests have a safe and enjoyable experience on the attractions.

Sales Reporting: Hosts at Disney attractions often work in sales roles, where they help guests find the right products and services for their needs. This involves explaining the different options available and helping guests make informed decisions. Hosts can also use sales skills to help guests save money by finding discounts or special offers.

CPR & First Aid Training: Many Disney attractions hosts are required to have a current CPR and first aid certification. This is because many of the attractions hosts work with guests who may need medical attention. Having this training can help you save lives and ensure the safety of your guests. You can also take additional training to learn how to handle other emergency situations.

Computer Skills: Computer skills are important for Disney attractions hosts because they often use computers to check guests in and out of attractions, update attraction wait times and communicate with other team members. Many attractions hosts also use computers to monitor attraction queues and alert their team members when a queue is too long.

Guest Relations: Hosts should be friendly and welcoming to their guests. You should be able to greet guests and answer any questions they have about the attraction. You should also be able to answer questions about the attraction’s rules and regulations. For example, if a guest is too tall to ride a roller coaster, you should be able to direct them to another attraction.

Disney Parks Attractions Host Work Environment

Disney Parks Attractions Hosts work in a fast-paced, customer-oriented environment. They are expected to be friendly, outgoing, and knowledgeable about the attractions they are hosting. They must be able to work in a variety of weather conditions and be able to stand for long periods of time. They must also be able to work flexible hours, including nights, weekends, and holidays. Disney Parks Attractions Hosts must be able to work in a team environment and be able to handle a variety of tasks. They must be able to handle customer complaints and be able to think quickly and make decisions in a fast-paced environment.

Disney Parks Attractions Host Trends

Here are three trends influencing how Disney Parks Attractions Host employees work.

Social Media Sharing

Social media sharing is becoming increasingly important for Disney Parks Attractions Hosts. As more people turn to social media platforms like Instagram and TikTok, it’s essential that hosts are able to create content that will engage their audience. This means creating fun videos, taking pictures of the attractions, and interacting with guests in a positive way.

Disney Parks Attractions Hosts must also be aware of how their posts can affect the overall brand image of the park. They should strive to post content that reflects positively on the park and its values. Additionally, they should use hashtags and other strategies to increase visibility and engagement. By understanding the importance of social media sharing, Disney Parks Attractions Hosts can help ensure the success of the park.

Contextualized Experiences

Disney Parks Attractions Hosts are now tasked with creating contextualized experiences for guests. This means that they must be able to tailor the experience to each guest’s individual needs and interests. For example, a host may need to provide information about a particular attraction in multiple languages or suggest activities based on the age of the guests.

Contextualized experiences also require hosts to have an understanding of the latest technology trends. They must be able to use mobile apps, virtual reality, augmented reality, and other digital tools to create unique experiences for guests. By leveraging these technologies, Disney Parks Attractions Hosts can ensure that every guest has a memorable and personalized visit.

Activity-Based Learning

Activity-based learning is an emerging trend in the Disney Parks Attractions Host job. This type of learning involves engaging guests in interactive activities that help them learn about the attractions and their history. Activity-based learning can be used to teach guests about the different rides, characters, and stories associated with each attraction.

Activity-based learning helps create a more immersive experience for guests by allowing them to interact with the attractions in a fun and educational way. It also encourages guests to explore the parks further and discover new things. By understanding this trend, Disney Parks Attractions Hosts will be better equipped to provide a memorable experience for guests.

Advancement Prospects

Attractions hosts at Disney Parks may be able to move up to a supervisory role, such as a ride operator or a show director. They may also be able to move into a more specialized role, such as a character performer or a costumer. With experience, they may be able to move into a management role, such as a show producer or a park manager. With the right qualifications, they may even be able to move into a corporate role, such as a marketing or operations manager.

Interview Questions

Here are five common Disney Parks Attractions Host interview questions and answers.

1. What are some ways that you can create magic for our guests?

This question can help the interviewer determine how you plan to create a positive experience for guests. Use examples from your previous work or personal experiences that show how you can make people feel special and welcome.

Example: “I believe that magic is all around us, so I try to bring it out in my interactions with guests. For example, when I worked at an ice cream shop, I would always ask customers what their favorite flavor was. Then, I would tell them that they were going to get a free scoop of that flavor because they looked like someone who really loved ice cream. It made them smile, and they often came back to the shop just to say thank you.”

2. Where do you see yourself in five years?

This question is a common one in interviews, and it’s especially important to answer honestly when applying for a job at Disney. The company wants employees who are committed to their work and plan to stay with the company long-term. When answering this question, be honest about your career goals and how working at Disney could help you achieve them.

Example: “I see myself as an event planner by then. I’ve been taking classes online to get my certification, and I hope to have completed them by then. Working here would give me valuable experience that I can use to apply for jobs in event planning.”

3. What type of personality traits do you think would make someone successful as an Attractions Host?

This question can help the interviewer determine if your personality is a good fit for this role. They may want to see that you have certain traits, such as being outgoing and friendly, or they might be looking for someone with specific skills, like public speaking experience. Try to answer honestly about what you think makes someone successful in this position.

Example: “I believe that anyone who wants to work as an Attractions Host should be someone who loves interacting with people and making them happy. I also think it’s important to be able to stay calm under pressure and make quick decisions when necessary. These are two of the most important traits I possess.”

4. Describe a time when a customer was unhappy with your product or service? How did you handle it?

This question can help the interviewer understand how you handle customer complaints and challenges. Use your answer to highlight your problem-solving skills, communication abilities and conflict resolution skills.

Example: “In my previous role as a sales associate at a retail store, I had a customer who was unhappy with their purchase because they didn’t know about our return policy. They were upset that we couldn’t give them a refund, but I explained our policies to them and offered to exchange the item for something else. The customer agreed, and I helped them find another product that suited their needs.”

5. Have you ever worked in a fast-paced environment before?

This question can help the interviewer determine if you are comfortable working in a busy environment. They may also want to know how you handle stress and multitasking. Use examples from your previous work experience or talk about what skills you have that would make you successful in this type of role.

Example: “I’ve worked in customer service for several years, so I am used to dealing with many customers at once. In my last position, I was often responsible for helping multiple customers at once while answering their questions and resolving any issues they had. This helped me develop my multitasking and problem-solving skills.”