Hilton employees gain access to substantial travel privileges and discounts through a comprehensive internal program. This benefit structure allows team members and their loved ones to experience the company’s portfolio of hotels at reduced rates worldwide. These travel perks are a key component of the overall value proposition aimed at attracting and retaining talent.
The Official Hilton Employee Discount Program
The exclusive mechanism for accessing accommodations and dining privileges is the “Go Hilton” program. This structured benefit covers nearly 7,000 properties across Hilton’s 19 distinct brand categories. Go Hilton operates as a leisure travel discount program, separating its offerings into two distinct tiers for different users and purposes: one for employees’ personal travel and another for authorized guests. This system manages the savings centrally according to company policy.
Eligibility for Team Member Rates
The deepest accommodation discount, known as the Team Member rate, is reserved for current employees who meet specific criteria. Eligibility extends to full-time, part-time, and seasonal staff employed by a Hilton-managed or franchised property who work a regular schedule. Some corporate staff and Owners Club members who hold a significant interest in a property also qualify. For many new hires, eligibility for the Team Member rate begins immediately upon their first day of employment, without a waiting period.
Understanding Team Member Rates (The Deepest Discount)
The Team Member rate is structured as a fixed price per night, offering predictable and substantial savings regardless of the hotel’s standard market rate. Fixed prices are categorized by the hotel brand, typically ranging from $35 to $75 per night across the portfolio. Budget brands price at the lower end, while luxury brands such as Waldorf Astoria and Conrad are set at the higher fixed rate. Stays often include a 50% discount on food and non-alcoholic beverages at hotel-operated restaurants globally. Mandatory resort or destination fees are typically waived entirely on these bookings.
Employees are allocated up to 40 room nights per calendar year for personal use. Team members may reserve up to two rooms per stay, but the employee must be physically present for the entire duration. This rate is strictly for the team member’s personal travel and is not transferable.
Friends and Family Rate Program
The secondary tier of travel savings is the Friends and Family Rate Program, allowing employees to extend a reduced rate to close contacts. This rate offers a percentage discount of up to 50% off the hotel’s Standard Flexible Rate. Employees can register up to 30 individuals to their approved list, granting them access to this discounted booking category.
The Friends and Family rate is a pooled benefit, with employees having an annual allotment of up to 70 room nights to share among all authorized guests. A key distinction is that the authorized guest does not need the employee to be present during the stay. Guests can independently book up to two rooms per stay under their own Hilton Honors account. The rate is dynamic, fluctuating based on occupancy and public pricing, but consistently offers a considerable reduction.
How to Book and Use the Discounts
Accessing both the Team Member and Friends and Family rates is managed through the dedicated Go Hilton booking portal, an internal platform accessible via the Hilton Lobby. Eligible team members must log in using their unique Hilton ID and password to search for available dates and properties. All bookings must be made through this exclusive portal to ensure the discounted rate is applied and tracked against annual night allocations.
For the Friends and Family rate, authorized guests use their own Hilton Honors account to log in and manage reservations. At check-in, the team member utilizing the Team Member rate must present valid identification to verify employment status. For the Friends and Family rate, the authorized guest must present their own identification and Honors account details.
Common Rules and Restrictions
The program maintains rules to ensure benefits are used responsibly across the global portfolio. A universal limitation for both rate tiers is a maximum stay of seven consecutive nights per reservation. Discounted rates are subject to availability; hotels operating at high occupancy may choose not to offer Go Hilton rates, particularly during peak travel seasons or special events.
Employees are limited to booking a maximum of two rooms at the Team Member rate and two rooms at the Friends and Family rate simultaneously. For the personal Team Member rate, the employee who made the reservation must be the one checking in and staying at the property. The annual night limits—40 for the Team Member rate and 70 for the Friends and Family rate—are reset each calendar year.
Other Employee Perks Beyond Travel Discounts
While travel benefits are a headline feature, Hilton provides a broader suite of corporate benefits to support its workforce. These include comprehensive health coverage options, such as medical, dental, and vision insurance. The company supports long-term financial planning through a 401(k) retirement savings plan, often including an employer matching contribution. Employees can also participate in an Employee Stock Purchase Plan to acquire company stock at a discounted price. Other offerings include paid time off, tuition reimbursement, and programs aimed at employee well-being.