When a customer hires a professional moving company, the assumption is that the service includes the transportation of belongings from one location to another. This logistical process involves specialized personnel and vehicles. Understanding who is legally permitted to operate the commercial vehicle and how the driving logistics change based on the distance of the move helps customers appreciate the complexity and professionalism of the service they are purchasing. The operation of the moving truck is a regulated activity that forms a significant component of the overall moving experience.
Who Drives the Moving Truck
For standard, full-service moves, the moving company employs professional drivers responsible for operating the large commercial vehicle. These individuals are salaried or contracted employees, possessing the necessary training and licensing to handle heavy freight on public roadways. The designated driver is often the most experienced crew member and frequently serves as the team lead or crew chief for the job. This structure ensures a single point of accountability for the vehicle, the cargo, and the on-site operations.
Local vs. Long-Distance Driving Logistics
The method of handling the driving responsibility shifts significantly depending on whether the move is local or involves a long-distance route. Operational efficiency and regulatory compliance dictate the different staffing models used for varying distances.
Local Moves
In a local move, the crew responsible for packing and loading belongings typically remains with the truck for the entire process. The same team that loads the truck at the origin drives the short distance to the destination address. This continuity means the driver who secures the load is also present to supervise its safe delivery and unloading. Local moves are generally completed within a single day, allowing the crew to maintain control over the process.
Long-Distance and Cross-Country Moves
Long-distance hauls, often referred to as interstate moves, utilize a different logistical structure to account for the days or weeks spent traveling. Companies often rely on a network of dedicated long-haul drivers who specialize in transporting freight across state lines. In this model, the local crew loads the customer’s possessions onto the trailer, and the long-haul driver then takes over the driving portion of the journey. Sometimes, a relay system is used where multiple drivers take possession of the truck at different hubs along the route. The original crew chief may travel separately to the destination to meet the truck and oversee the unloading process.
Licensing and Commercial Vehicle Requirements
The operation of a moving truck is subject to strict federal and state regulations concerning vehicle size and weight. The large box trucks and tractor-trailers used by professional movers often exceed the weight thresholds for standard driver’s licenses. Any single vehicle with a gross vehicle weight rating (GVWR) of 26,001 pounds or more requires the operator to possess a Commercial Driver’s License (CDL).
Moving companies must ensure their drivers hold the appropriate class of CDL, such as a Class A for combination vehicles or a Class B for large single vehicles, depending on the truck size. Drivers must also complete specialized safety training, including pre-trip and post-trip inspections, to maintain compliance with Department of Transportation (DOT) standards. The company is responsible for vehicle maintenance and ensuring all commercial requirements are met.
The Administrative Role of the Driver
The driver functions as the on-site manager and primary representative of the moving company. They are responsible for managing the timeline of the move, ensuring the work is completed efficiently and according to the schedule. The driver also acts as the main communicator, providing updates to the customer and serving as the liaison between the moving crew and the central office.
A major part of the driver’s administrative function is inventory management and paperwork. Before the truck departs, the driver is responsible for preparing and having the customer sign the bill of lading, which serves as the contract and receipt for the transportation service. During the loading process, the driver directs the crew on proper techniques for securing the furniture and boxes to prevent damage during transit.
When the Customer Drives the Truck
The question of who drives the truck changes entirely when a customer opts for a Do-It-Yourself (DIY) move by renting a commercial vehicle. The customer is legally responsible for operating the vehicle and assumes all responsibility for the driving, including traffic violations, parking, and any damage to the vehicle or other property that occurs during transit.
Moving companies that rent trucks to consumers design their fleet specifically to fall below the Commercial Driver’s License weight requirements. This allows individuals with a standard, non-commercial driver’s license to operate the vehicle legally. The customer must understand that this option separates the financial cost of transportation from the professional liability and expertise provided by a full-service mover.
Hiring Moving Labor Without Transportation
A hybrid model exists for customers who wish to avoid the high cost of a full-service move but still require professional assistance with the strenuous labor. This option involves the customer renting the moving truck themselves, thereby assuming the driving responsibility, and then separately hiring moving labor. The labor-only service provides professional movers who specialize in the physical tasks of loading and unloading the truck.
This model is a distinct service that separates the moving company’s responsibilities into two independent parts: the customer handles the licensed transportation, and the hired labor handles the physical handling of the goods. Customers must coordinate the arrival of the rental truck with the labor team’s schedule to ensure a smooth transition. This choice provides the benefit of professional loading expertise while keeping the customer in control of the vehicle and the transit schedule.

