Curacao offers a price match guarantee, officially called the Price Beat Guarantee. This policy applies to electronics, home goods, and appliances sold both in stores and online. Understanding the specific terms and conditions of this guarantee is important for consumers looking to secure the lowest price possible on their purchases. The process requires adherence to strict product eligibility rules and documentation requirements, as certain promotional offers and competitor types are excluded from the program.
Curacao’s Price Match Guarantee
Curacao’s Price Beat Guarantee promises to beat a verified lower competitor price. Customers can invoke this policy at the time of purchase or up to 15 days after the original purchase date. If a lower price is successfully verified, Curacao will refund the difference between their price and the competitor’s price. They also add an additional 10% discount on that price difference, capped at a maximum of $50.
Specific Eligibility Requirements
The item must be identical to the one sold by Curacao, requiring the exact same brand, model number, color, and version.
The competitor offering the lower price must be a verifiable, legitimate retailer, such as Walmart, Target, Best Buy, or Amazon. Acceptable online sites include Bestbuy.com, Lowes.com, and Staples.com. The product must be new and available for sale, as Curacao will not match prices on refurbished, open-box, or “As-Is” merchandise.
Customers must present a current, valid promotional announcement from the competitor as documentation. Acceptable proof includes a printed advertisement, a store flyer, or a clear image of the price displayed online. The documentation must clearly show the product, the price, and the valid promotional dates for the offer.
Common Exclusions and Limitations
Offers tied to special financing deals are not eligible for a price beat. Any promotional pricing that involves packages or bundled discounts, where multiple items are sold together for a single price, is also disqualified.
Other common retail promotions are excluded, such as mail-in rebates, percentage-off or dollar-off coupons, and price reductions linked to a competitor’s rewards program. The guarantee does not cover prices resulting from typographical errors in advertising or those associated with specific services like delivery, warranty, or installation. Limited-time or fleeting offers, such as “One Day” or “Hour Sales” (doorbusters), are generally not considered valid for a Price Beat request.
How to Submit a Price Match Request
Customers can initiate a Price Beat request by visiting any Curacao store location and presenting the required proof of the lower price to an associate before completing the purchase. For post-purchase claims within the 15-day window, customers can also visit a store or contact the company’s customer service line.
Alternatively, a request can be submitted online through a dedicated submission form on the company’s website. The customer must have the competitor’s advertisement, website screenshot, or flyer ready, ensuring the valid promotional dates are visible. Clear documentation of the item’s identity and the lower price is necessary for the Curacao team to verify the claim and process the refund.
Internal Price Adjustment Policy
The 15-day post-purchase window also functions as an internal price adjustment period. If the price of an item drops on Curacao’s own sales floor or website within those 15 days, a customer can request a refund for the difference.
Curacao will match prices found on their own online store, iCuracao.com, to ensure the customer receives the best possible deal. This internal adjustment is a straight match of the new lower price without the additional 10% discount offered in the competitor Price Beat. This mechanism allows customers to shop with the assurance that they will not be penalized if the store’s own pricing changes immediately after their transaction.