Ecommerce Merchandising Manager Resume Example & Writing Guide

Use this Ecommerce Merchandising Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Ecommerce merchandising managers are responsible for overseeing all aspects of their company’s product offerings. They work with vendors, designers, and other stakeholders to select which products will be sold online, set pricing, and develop promotional strategies.

Because so much of an ecommerce merchandiser’s work is digital in nature, they must be great communicators who thrive in fast-paced environments. They must also possess a strong knowledge base when it comes to the latest trends and technologies, as well as an eye for what will resonate with consumers.

Follow these tips and resume example to write a compelling ecommerce merchandising manager resume that hiring managers will love.

Jennifer Thomas
New York City, NY | (123) 456-7891 | [email protected]

Seasoned ecommerce merchandising manager with over 10 years of experience in fast-paced retail environments. Proven track record in developing and executing successful merchandising strategies that improve customer engagement, conversion rates, and profitability. Passionate about using data to drive decision-making and achieve results.

Pace University Jun '10
M.B.A. in Marketing
State University of New York at Albany Jun '06
B.S. in Business Administration
Company A, Ecommerce Merchandising Manager Jan '17 – Current
  • Managed a team of 3 ecommerce merchandising specialists to ensure the timely delivery of all online orders and assisted in developing strategies for increasing sales across multiple channels.
  • Collaborated with cross-functional teams (eCommerce, Marketing, Finance) to develop an omni-channel strategy that leverages existing resources and capabilities while identifying new opportunities for growth.
  • Developed and implemented marketing plans including email campaigns, social media engagement, search engine optimization, etc., as well as providing recommendations on how to improve customer experience through these efforts.
  • Assisted in creating merchandise presentation guidelines for stores based on brand positioning and shopper segmentation data which resulted in increased sales by over $1M annually at one location alone.
  • Created visual merchandising standards for store associates to follow resulting in improved product visibility and shopper experience within stores leading to increased sales by over $500K annually at one location alone.
Company B, Ecommerce Merchandising Manager Jan '12 – Dec '16
  • Managed the daily operations of a team of 10 merchandisers, ensuring that all displays were up-to-date and attractive
  • Conducted regular customer surveys to gauge how well products were selling in relation to their placement on shelves
  • Created an ecommerce department within the company’s marketing division, increasing online sales by 25% over 2 years
  • Spearheaded a new product launch campaign with 100+ SKUs, resulting in increased revenue of 15% over 3 months
  • Reduced out-of-stock rates for top sellers by 20% through improved forecasting and inventory management
Company C, Ecommerce Merchandising Specialist Jan '09 – Dec '11
  • Created, edited and published product descriptions, landing pages and other content for the company website.
  • Optimized product pages for search engine visibility and click-through rate.
  • Analyzed website traffic and conversion data to identify areas of improvement and make recommendations to increase sales.
  • Certified E-Commerce Manager
  • Certified Fraud Examiner
  • SEO Certification

Industry Knowledge: Sales, Online Marketing, Ecommerce, Inventory Management, Merchandising, Inventory Forecasting, Sales Forecasting
Technical Skills: Microsoft Office Suite, Google Analytics, Shopify, Salesforce, MailChimp, QuickBooks, Square
Soft Skills: Communication, Problem Solving, Teamwork, Leadership

How to Write an Ecommerce Merchandising Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by highlighting your accomplishments and results.

For example, rather than saying you “managed inventory for ecommerce site,” you could say that you “reduced inventory costs by 15% while increasing sales by 10% during Q4 2018 holiday season.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it provides specific numbers to demonstrate your impact.

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job opening in order to determine whether or not you have the skills and experience required for the role. If your resume doesn’t include enough of the right keywords, the ATS might filter out your application before a recruiter ever sees it.

The best way to make sure your resume makes it past the ATS is to focus on including relevant keywords throughout all sections of your document. You can find a list of common ecommerce merchandising manager keywords below, but be sure to use them wisely—overusing certain words can make you seem less like a fit for the role:

  • Merchandising
  • E-commerce
  • Visual Merchandising
  • Inventory Management
  • Inventory Control
  • Retail
  • Apparel
  • Fashion
  • Retail Sales
  • Trend Analysis
  • Merchandise Planning
  • Styling
  • P&L Management
  • Forecasting
  • Product Assortment Planning
  • Marketing Strategy
  • Inventory Accuracy
  • Online Merchandising
  • Digital Marketing
  • Social Media Marketing
  • Shipping
  • Time Management
  • Management
  • Team Leadership
  • Negotiation
  • Social Media
  • Customer Service
  • Marketing
  • Google Analytics
  • Facebook

Showcase Your Technical Skills

The technical skills section of your resume is one of the most important sections to focus on, as it can be the deciding factor in whether or not you get an interview. As an ecommerce merchandising manager, you will be expected to be proficient in programs like Google Analytics, Excel, and Photoshop. Additionally, if you have experience with other programs or systems that are relevant to the role, be sure to list them.


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