Emergency Dispatcher Cover Letter Examples & Writing Tips

Emergency dispatchers are responsible for handling emergency calls and sending help to those in need. They need to be able to think on their feet and make quick decisions in high-pressure situations.

In your cover letter, you need to highlight your skills and experience that make you the best candidate for the job. Use these examples and tips to write an emergency dispatcher cover letter that gets you the interview.

Emergency Dispatcher Cover Letter Example 1

I am excited to be applying for the Emergency Dispatcher position at the local police department. I have more than five years of experience in customer service and emergency dispatch, and I firmly believe that my skills and experience would be an asset to your team.

I have a proven track record of providing excellent customer service in high-stress situations. In my previous role as a 911 dispatcher, I received numerous commendations for my calm demeanor and ability to effectively manage multiple emergencies simultaneously. I am also proficient in using various computer systems and dispatch software.

Most importantly, I am passionate about helping people. I take great satisfaction in knowing that I am the first person that someone reaches out to in their time of need. I am committed to continuing to grow as a dispatcher and to providing the best possible service to the community.

Thank you for your time and consideration. I look forward to speaking with you soon about the Emergency Dispatcher position.

Emergency Dispatcher Cover Letter Example 2

I am writing in regards to the open Emergency Dispatcher position at your company. I am confident that I have the skills and qualifications that would make me the perfect candidate for the job.

I have been working as an Emergency Dispatcher for the past three years and during that time I have successfully handled a high volume of emergency calls. I have a deep understanding of the procedures and protocols that are necessary for this role and I am confident in my ability to handle any situation that comes up.

I am also an excellent problem solver and I have a knack for thinking on my feet. I am able to remain calm under pressure and I always prioritize the safety of the caller and the emergency responders.

I have attached my resume for your review and I would be happy to answer any questions you may have. I look forward to the opportunity to discuss this position further with you.

Sincerely,

Your name

Emergency Dispatcher Cover Letter Example 3

I am writing to express my interest in the Emergency Dispatcher position that you have posted. I believe that my experience as an Emergency Dispatcher and my education make me a strong candidate for this position.

I have been working as an Emergency Dispatcher for the past three years at the 911 call center in City, State. My duties included taking emergency calls, dispatching police, fire and medical personnel to the scene of emergencies, and providing information to callers about how to handle various situations. I also worked as a trainer for new employees and assisted with training new employees on the computer system used by our department.

My experience as an Emergency Dispatcher has given me the opportunity to work with people from all walks of life. I have learned how to deal with people in crisis and how to calm them down so that they can provide accurate information to help first responders when they arrive on the scene. I have also learned how to prioritize calls based on the severity of the situation and how to keep myself calm under pressure.

I would like to thank you for your time and consideration. I look forward to hearing from you soon.

Emergency Dispatcher Cover Letter Writing Tips

1. Highlight your customer service skills

Emergency dispatchers are responsible for handling emergency calls and providing assistance to the caller. In your cover letter, you’ll want to highlight your customer service skills and explain how you’ve helped people in the past. Some great ways to do this include:

• Providing a brief overview of a past project (or similar projects) that shows how you helped customers achieve their goals. This will also give hiring managers an idea of the type of work they can expect from you in the future.
• Mentioning specific metrics for improvement (e.g., decreased response time, increased accuracy) and positive results that stem from your efforts.
• Explaining how you’ve gone above and beyond to help people in difficult or stressful situations.

2. Customize your cover letter

To convince employers to hire you, customize each application by highlighting how your past experiences make you a strong candidate for the job. For example, if one of the company’s goals is to decrease the number of abandoned calls, mention how your previous experience in customer service will help reduce the number of abandoned calls. If there are any specific business problems listed on their website or job description as part of their hiring process, be sure to include these issues in your cover letter when referencing why you’re a good fit for the role.

3. Show results you can bring to the table

One of the most important parts of your cover letter is highlighting what you’ve done for previous employers, and how that past experience will be valuable in this new role. This shows hiring managers that not only do you have strong customer service skills, but also that you know how to improve a company’s operations.

Here are some examples of successful cover letters where candidates show their value and results:

• Increased online sales by 35% in first quarter with new CRM system implementation
• Created a marketing campaign by analyzing data from all sales channels, increased revenues by 52% over previous year
• Opened five new accounts as well as managed 10 existing client files; improved client retention rate from 95% to 97%, with two clients renewing contracts early

4. Proofread your cover letter

Hiring managers are looking for reliable, hardworking individuals who are committed to excellence. Provide them with no reasons to doubt you by proofreading your cover letter. If it’s riddled with errors, they will assume you won’t be able to provide high-quality customer service.