17 Epic Project Manager Interview Questions and Answers

Epic Systems is a healthcare software company that provides electronic health records, appointment scheduling, and billing systems for hospitals and clinics. Epic Project Managers are responsible for the successful implementation of these software systems in healthcare facilities.

If you’re looking for an Epic Project Manager job, you will need to interview with the company. During the interview process, you will be asked a variety of questions about your experience, your skills, and your knowledge of Epic software.

To help you prepare for your interview, we’ve compiled a list of sample Epic Project Manager interview questions and answers.

Are you comfortable working with a team of people who have different skill sets and backgrounds?

This question can help interviewers understand how you work with others and your ability to collaborate. Use examples from previous experiences where you worked with a team of people who had different skill sets or backgrounds than you did, but still managed to achieve success.

Example: “I have experience working on teams that were diverse in many ways. In my last role as an Epic project manager, I was responsible for managing a team of five other project managers. Each person had their own unique skillset, including one developer, two designers and two writers. Despite our differences, we all worked together to create successful projects.”

What are some of the most important qualities that an epic project manager should have?

This question is your opportunity to show the interviewer that you possess the qualities needed for this role. You can answer this question by listing several of the most important qualities and explaining why they are so vital to success in this position.

Example: “The most important quality an epic project manager should have is a strong attention to detail. This ensures that all projects are completed on time, within budget and with high-quality results. Another essential quality is communication skills. Epic project managers need to be able to communicate effectively with their team members, clients and other stakeholders. Finally, I think it’s important for epic project managers to have leadership skills. These skills allow them to inspire confidence in others and motivate their teams to achieve great things.”

How would you describe your management style?

This question can help the interviewer get a better sense of how you would interact with your team members. Your management style is an important part of being an effective project manager, so it’s important to be honest about what kind of leader you are and why.

Example: “I believe in being a very hands-on manager who is always available to my team members. I think that having regular check-ins with my team members is one of the most important parts of being an effective manager because it allows me to learn more about their work styles and preferences. It also helps me understand when they need support or guidance. I find this method of management to be highly beneficial for both myself and my team.”

What is your experience with managing large teams or projects?

This question can help the interviewer understand your experience with managing a large team and how you handled it. Use examples from previous projects to highlight your leadership skills, communication abilities and time management skills.

Example: “In my last role as an epic project manager, I managed a team of five other project managers who were responsible for overseeing different aspects of our company’s website redesign. My main responsibility was to ensure that all deadlines were met, communicate any issues or concerns to upper management and provide guidance to my team members when needed. In this role, I learned how to delegate tasks effectively and manage multiple projects at once.”

Provide an example of a time when you had to deal with a difficult client or customer.

An interviewer may ask this question to learn more about your customer service skills. They want to know how you handle conflict and whether or not you can resolve it quickly. In your answer, try to focus on the steps you took to solve the problem and highlight your communication skills.

Example: “In my previous role as an epic project manager, I had a client who was very demanding. He would often call me multiple times per day with questions and concerns. At first, I tried to respond to his calls right away, but after a few weeks of doing that, I realized he wanted me to always be available. So, I started responding to him only once every two hours. This helped me reduce the amount of stress I felt each day.”

If hired for this position, what would be your first steps in getting to know our company and its goals?

This question is a great way to see how the candidate plans to fit into your company culture. It’s important that they understand what you value as an organization and can align their goals with yours. Your answer should include information about how you would learn more about the company, its employees and its projects.

Example: “I would start by meeting with my manager to get a better understanding of the company’s mission and values. I’d also like to meet with each team member to introduce myself and ask any questions I have about the projects they’re working on. I find it helpful to know the background of each project so I can make sure everyone has all the resources they need to complete their work.”

What would you do if you noticed that team members were starting to become frustrated or discouraged while working on a project?

Interviewers may ask this question to see how you handle conflict or challenges that arise during the project management process. In your answer, try to show that you can use your problem-solving skills and leadership abilities to help team members overcome obstacles and complete projects successfully.

Example: “If I noticed my team members were becoming discouraged, I would first try to understand why they feel this way. Then, I would meet with each person individually to discuss their concerns and find out what we could do to resolve them. If some of the issues are within my control, I would take steps to fix them immediately. For other issues, I would work with the team to develop a plan for addressing them after the project is completed.”

How well do you handle stress and pressure?

Epic project managers often face high levels of stress and pressure. Employers ask this question to make sure you can handle these situations well. In your answer, explain how you manage stress and pressure. Share a specific example from your past experience if possible.

Example: “I have always been able to handle stress and pressure quite well. I am naturally organized and motivated by deadlines. When working on an epic project, there are many deadlines that need to be met. This motivates me to work hard and meet all the necessary requirements. In my last role, I was responsible for managing a large team of developers. There were many different projects going on at once, so it was important to stay organized. I created a system where each developer had their own responsibilities. This helped us stay on track and complete our projects efficiently.”

Do you have any experience creating project timelines or schedules?

An interviewer may ask this question to learn more about your experience with project management software. If you have experience using a specific program, share that information and describe how it helped you create timelines or schedules for projects.

Example: “I’ve used several different types of project management software in my career, but I find the most useful is Microsoft Project because it allows me to create detailed timelines and schedules for each phase of a project. In my last role as an Epic project manager, I created a timeline for each phase of the project so everyone on the team could see what was expected from them at every stage. This allowed us to stay organized and meet our deadlines.”

When planning a project, what is your process for determining resource needs?

This question can help the interviewer understand how you plan projects and what your thought process is. Use examples from past experiences to explain how you determine resource needs for a project.

Example: “I first look at the timeline of the project, including any deadlines or due dates. Then I consider the budget that has been allocated for the project. After these two factors, I assess the scope of the project and the goals we need to achieve. From there, I decide which resources are needed based on the amount of time it will take to complete the project and the cost of hiring those resources.”

We want to improve our customer service experience. If you were in charge of a project to improve this area, what ideas would you have?

Customer service is an important aspect of any business, and employers want to know that you can improve their customer experience. Use your answer to highlight your communication skills and ability to work with a team.

Example: “I would start by creating a survey for customers to fill out after they have interacted with our company. This will give us valuable information about what we’re doing well and where we need improvement. I’d also create a system where employees could submit ideas on how to improve the customer experience. We could then vote on these ideas and implement the ones that get the most votes.”

Describe your experience with using project management software.

Epic is a software company, so it’s likely that you’ll need to use their project management system. The interviewer may ask this question to learn more about your experience with using project management software and how comfortable you are with technology in general. In your answer, try to show the interviewer that you’re familiar with using project management software and can adapt quickly to new systems.

Example: “I’ve used several different project management software programs throughout my career, including Epic’s own program. I find that each system has its own unique features that make it useful for certain projects. For example, I prefer Basecamp because of its simplicity, but I also like Trello because of its flexibility. I’m always willing to learn new systems as long as they help me stay organized.”

What makes you stand out from other candidates for this position?

Employers ask this question to learn more about your qualifications and how you can contribute to their company. Before your interview, make a list of the skills and experiences that make you an ideal candidate for this role. Focus on what makes you unique from other candidates and highlight any transferable skills or experience that may be relevant to this position.

Example: “I have five years of experience as an epic project manager, which has given me valuable insight into how to manage large projects. I also have extensive knowledge of software programs like Basecamp and Trello, which are both used by your company. These two skills make me uniquely qualified for this position.”

Which project management methodology do you prefer?

This question can help the interviewer understand your experience with different project management methodologies. It can also show them how you approach projects and what your preferred methods are for managing a team. When answering this question, it can be helpful to mention which methodology you prefer and why.

Example: “I have used several different project management methodologies in my career, but I find that Agile is my favorite. This methodology allows me to work closely with my team members to create an effective plan of action. I enjoy being able to collaborate with others on the best ways to complete tasks and meet deadlines. With Agile, I feel like I am able to do more than just manage a project. Instead, I get to take part in creating the project.”

What do you think is the most important thing to remember when managing a team of people on a project?

This question is an opportunity to show your interpersonal skills and ability to lead a team. Your answer should include examples of how you’ve managed teams in the past, as well as what you think are the most important qualities for a project manager to have.

Example: “I believe that one of the most important things to remember when managing a team on a project is to be empathetic. I once worked with a client who was very demanding, but I always made sure to understand their needs and respond to them in a timely manner. This helped me build a good relationship with my client and maintain a positive work environment among my team.”

How often do you update project plans?

This question can help interviewers understand how often you update your plans and the level of detail you include in those updates. You can answer this question by describing a specific time when you updated project plans, including what prompted the change and how it helped the project succeed.

Example: “I usually update my project plans every two weeks to ensure that I’m keeping up with changes as they occur. In one previous role, I was working on a large construction project where we had to make several adjustments to our plan throughout the duration of the project. Each time I made an adjustment to the plan, I would update it within 24 hours so everyone involved could stay informed about any changes. This allowed us to adjust quickly to challenges and ensured that we were able to complete the project successfully.”

There is a risk that your team won’t be able to complete a project by a certain deadline. What is your process for deciding whether to continue working toward the original goal or to change the scope of the project?

An interviewer may ask this question to understand how you make decisions that affect the entire team. Your answer should show your ability to consider all factors and communicate with others about changes in scope or deadlines.

Example: “I would first assess whether we could realistically meet the original deadline, taking into account any resources I might need to request from my manager. If it’s clear that we won’t be able to complete the project by the original deadline, then I will discuss options for changing the scope of the project with my team members and other stakeholders involved. For example, if a client wants us to create an app but we are already working on a website, then I would suggest creating a mobile version of the website instead.”