20 Eventbrite Interview Questions and Answers

Eventbrite is a popular online platform that helps users find and create events. If you’re interviewing for a job at Eventbrite, you can expect to be asked questions about your experience with event planning and management, as well as your skills in customer service and using technology.

To help you prepare for your interview, we’ve compiled a list of sample Eventbrite interview questions and answers. With these questions and answers, you’ll be able to show off your knowledge of the Eventbrite platform and your event planning skills.

Eventbrite Interview Process

The interview process at Eventbrite can vary depending on the position you are applying for. However, most positions will require at least one phone screen with a recruiter, followed by one or more interviews with the hiring manager and/or other team members. For some positions, there may also be a homework assignment or technical test. The interview process can take anywhere from a few weeks to a few months.

1. What are some of the problems with ticketing companies that you think Eventbrite can solve?

This question is a great way to show your knowledge of the industry and how you can apply it to an organization. When answering this question, make sure that you highlight Eventbrite’s unique features and explain why they are beneficial for users.

Example: “Eventbrite has some unique features that I think will help solve problems in the ticketing industry. For example, Eventbrite allows event organizers to sell tickets online through its platform, which eliminates the need for third-party vendors. This saves time and money for both the organizer and attendees because there is no extra cost involved with purchasing tickets. Another benefit of using Eventbrite is that it offers free marketing tools for event planners, such as social media integration and email campaigns.”

2. Tell me about a time where you had to deal with an angry customer, how did you handle it?

Eventbrite is a platform that allows users to create and attend events. As such, it’s important for the interviewer to know how you would handle an angry customer in order to ensure your ability to work with clients.

Example: “I once had a client who was upset because they couldn’t find their event on our website. I explained to them that we don’t list every single event on our site, but rather only those that are relevant to our audience. They were still unhappy, so I offered to refund their money or give them free tickets to another event.”

3. How would you approach a potential client who is hesitant on buying your product?

This question is a great way to test your sales skills and how you can help clients make decisions. Your answer should show the interviewer that you are confident in your product and can convince others to buy it.

Example: “I would first ask them what their hesitation is, then I would explain why Eventbrite is the best platform for hosting events. If they still seem hesitant, I would offer to give them a free trial of our service so they can see how easy it is to use. This usually convinces most people to sign up.”

4. Do you have any experience working in a team environment?

Eventbrite is a company that values teamwork and collaboration. The interviewer may ask this question to see if you have experience working in a team environment, as well as how you function within one. In your answer, try to explain what made the team successful and highlight any skills or experiences that helped you work with others.

Example: “I’ve worked on several teams throughout my career, including at my previous job where I was part of a marketing team. My role there was social media manager, so I had to collaborate with other members of the team to create content for our brand’s social media accounts. We also used Eventbrite to plan some of our events, so I understand the importance of teamwork when using the platform.”

5. Can you tell us more about your programming background, what languages do you know and what projects have you worked on?

This question is a great way to gauge your technical skills and how you apply them. If the company uses Eventbrite for their events, they may want someone who has experience with the platform.

Example: “I have been working as a programmer for five years now. I started out in web development, but I’ve also worked on some mobile apps. In my last position, I was responsible for creating an app that would help users find local businesses based on their preferences.”

6. Why do you want to work at Eventbrite?

This question is a great way to gauge your interest in the company and its culture. When you answer, make sure you highlight what attracted you to Eventbrite and why it’s important that you work there.

Example: “I want to work at Eventbrite because I’m passionate about event planning. I’ve been organizing events for my friends since high school, and I love seeing people have fun together. I think Eventbrite has an amazing team of planners who are dedicated to making every event successful. I would love to be part of this community.”

7. When was a time when you dealt with a particularly difficult or unhappy customer?

Eventbrite wants to know how you handle customer service issues. This question can help them determine your problem-solving skills and ability to empathize with customers. In your answer, try to show that you are willing to go the extra mile for customers.

Example: “I once had a customer who was upset because they couldn’t find an event I sold tickets for. They were very rude when I tried to explain that we didn’t have any tickets left. After calming down, they apologized and said they just really wanted to attend the event. I offered to refund their money or give them free tickets to another event. They chose the latter option, and everything worked out.”

8. What made you decide to pursue software engineering as a career?

This question can help interviewers learn more about your background and motivations for pursuing a career in software engineering. Use this opportunity to share what inspired you to pursue a career in technology, how you got started or any other relevant information that helps the interviewer understand why you’re qualified for the role.

Example: “I’ve always been interested in computers and technology, so I decided to major in computer science when I went to college. During my junior year of college, I took an event planning course where we used Eventbrite to plan events. I was immediately drawn to the platform’s user-friendly interface and its many features. After graduation, I applied for a position at Eventbrite and have been working here ever since.”

9. Have you ever had to lead a team project before? How did you go about it?

Eventbrite is a company that values teamwork and collaboration. As such, they want to know if you have experience working with others on projects. When answering this question, it can be helpful to mention the skills you developed while leading your team project.

Example: “I’ve had several opportunities to lead team projects in my previous roles. In one instance, I was tasked with organizing an event for our department’s annual retreat. I decided to delegate tasks among my team members so we could all work together to create the best event possible. We ended up having a great time at the retreat and even won first place.”

10. Would you be willing to travel for this job?

Traveling is a common part of many event planning jobs. Employers ask this question to make sure you’re aware of the possibility and that you’re comfortable with it. If you have experience traveling for work, share your experiences in your answer. If you haven’t traveled for work before, explain why you are excited about the opportunity.

Example: “I’m happy to travel for this job. I’ve done quite a bit of traveling for my own events, so I know how to manage the logistics of getting from place to place. I also understand that working remotely can be just as important as being on-site at an event. I am confident in my ability to communicate clearly and efficiently with other team members.”

11. Are you able to start immediately?

This question is a great way to determine if the candidate can start working on your team as soon as possible. It’s important for employers to find candidates who are eager and ready to work, so they can contribute to the company right away.

Example: “Yes, I am able to start immediately. I have been looking for an event planning job for quite some time now, and I’m excited to get started with this position. I know that you’re in need of someone to help organize your upcoming events, and I would love to be that person.”

12. What tools do you use most frequently when testing software?

Eventbrite uses a variety of testing tools to ensure the quality and functionality of their software. Your answer should show that you know how to use these tools effectively. You can list several tools, but make sure they are relevant to Eventbrite’s needs.

Example: “I have used many different testing tools throughout my career. I find that using both manual and automated testing methods is the best way to thoroughly test software. For example, when working on an event website like Eventbrite, I would first perform a thorough review of the site’s features and functions. Then, I would create a set of tests for each feature or function. Finally, I would run those tests with both manual and automated testing tools.”

13. Describe a time when you were working under pressure, what happened and how did you react?

Eventbrite is a platform that requires users to create and manage events in a timely manner. The interviewer may ask this question to see how you handle pressure, as well as your time management skills. In your answer, try to highlight your ability to work under pressure while also demonstrating your organizational skills.

Example: “In my previous role, I was responsible for managing the company’s social media accounts. One day, I received an urgent request from our CEO asking me to post something on all of our social media channels immediately. I knew that if I didn’t respond quickly, it could negatively affect our brand reputation. So, I took a deep breath and focused on what needed to be done. I created a new post on each channel within five minutes.”

14. If there was one thing you could change about Eventbrite, what would it be?

This question is a great way to test your problem-solving skills and ability to think critically. When answering this question, it can be helpful to consider the company’s goals and objectives and how you would improve upon them.

Example: “If I could change one thing about Eventbrite, I would make it easier for users to find events that are relevant to their interests. Right now, there are so many different filters and sorting options that it can be difficult to navigate. If I were in charge of improving this feature, I would create an algorithm that automatically sorts events based on user preferences.”

15. Explain how you would develop a budget for a new service offering.

Eventbrite is a company that offers services to event planners. As such, it’s important for Eventbrite employees to understand how to create budgets and manage finances. Your answer should show the interviewer you can use financial tools like spreadsheets and project management software to plan out costs and revenue projections.

Example: “I would start by researching what similar companies charge for their services. I’d also look at industry standards for pricing and compare them with my research on other companies. Next, I would estimate the cost of hiring new staff members or contractors to help me implement this service offering. Finally, I would calculate the projected revenue from this new service offering and make sure it covers all expenses.”

16. Where do you see yourself in 5 years?

This question is a common one in interviews, and it’s often asked to see if you’re interested in long-term growth. When answering this question, make sure that your answer shows the interviewer that you have goals for yourself and are willing to work hard to achieve them.

Example: “I hope to be working as an event planner by then. I’ve always enjoyed planning events, and I think I’d really enjoy being able to do it professionally. I’m currently studying event management at college, so I know that there will be some hard work involved, but I’m ready for it.”

17. What kind of metrics do you use to determine if your marketing efforts are successful?

Eventbrite uses a variety of metrics to measure the success of its marketing efforts. The company wants to know that you can use these metrics and understand how they apply to your work. Use this question as an opportunity to show your analytical skills by describing how you would evaluate the success of Eventbrite’s marketing campaigns.

Example: “I would start by looking at the number of leads generated, then I’d look at conversion rates for each campaign. If there are multiple channels involved in the campaign, I would also want to see which ones were most effective. I would also want to know if any demographic information was available so we could learn more about our target audience.”

18. Are you familiar with our company’s products and services?

Eventbrite is a company that develops an online platform for event planning. The interviewer may ask this question to see if you have experience using their products and services. Use your answer to highlight any previous knowledge of Eventbrite’s offerings, or research the company’s website before your interview to learn more about its products and services.

Example: “I’ve used Eventbrite in the past to plan events at my last job. I found it easy to use and helpful when creating marketing campaigns for our events. It was also nice to be able to track how many people attended each event we hosted.”

19. How many hours a week are you available to work?

This question is a great way to determine if you’re a good fit for the company’s current needs. If they have an event coming up and need someone who can work long hours, it’s important that you let them know you’re available.

Example: “I’m able to work 40 hours per week. I’ve been working full-time since graduating college, so I’m used to having a lot of responsibility at my job.”

20. Are you comfortable communicating over the phone and through email?

Eventbrite is a company that requires its employees to communicate with clients and other team members over the phone and through email. The interviewer wants to know if you have experience doing this, as it’s an important part of the job. If you don’t have much experience communicating over the phone or through email, explain what steps you would take to improve your skills in these areas.

Example: “I am comfortable communicating over the phone and through email. In my previous role, I was responsible for answering customer service emails and calls from customers. I learned how to use Eventbrite’s help center to find answers to common questions and troubleshoot issues. I also used our internal communication system to ask coworkers for advice when I needed help.”