Career Development

What Does a Food Delivery Driver Do?

Find out what a food delivery driver does, how to get this job, and what it takes to succeed as a food delivery driver.

Food delivery drivers are responsible for delivering food from restaurants, bakeries, grocery stores, etc. to customers’ doors. They typically use their own vehicles and must adhere to specific safety regulations while on the job.

Food delivery drivers may work for a variety of different companies or organizations. Some may focus on one type of food (e.g., pizza, Chinese takeout, etc.), while others may deliver a wide range of items. Regardless of what they deliver, however, they all have one thing in common: they need to be fast!

Food Delivery Driver Job Duties

Food delivery drivers have a wide range of responsibilities, which can include:

  • Driving a delivery vehicle, such as a van or truck, which may be equipped with a refrigeration unit or partitioned area for food storage
  • Delivering food to customers in their homes or businesses, ensuring that food arrives at the correct temperature
  • Following route schedules and making sure deliveries are made on time
  • Duties may also include accepting orders over the phone and taking orders from customers at their door step
  • Accepting cash payments from customers for goods and services, and making change
  • Providing excellent customer service to ensure repeat business and positive word of mouth recommendations from clients
  • Ensuring vehicles are properly maintained and cleaned according to company standards
  • Offering customers information about a restaurant’s menu items or special promotions
  • Delivering alcoholic beverages to restaurants or bars for customers who have ordered them

Food Delivery Driver Salary & Outlook

The salary of a food delivery driver can vary depending on a number of factors, including the type of food they are delivering, their level of experience, and the company they work for.

  • Median Annual Salary: $52,214 ($25.1/hour)
  • Top 10% Annual Salary: $77,000 ($37.02/hour)

The employment of food delivery drivers is expected to grow at an average rate over the next decade.

Growth in the online food ordering and delivery market should lead to more jobs for food delivery drivers. As more people order food online, demand for delivery drivers will increase. However, automation may limit employment growth because some establishments are expected to use self-driving cars for deliveries.

Food Delivery Driver Job Requirements

A food delivery driver may need to have the following:

Education: Most food delivery drivers only need a high school diploma or GED certificate. However, some employers may require a minimum of a diploma or associate’s degree.

Training & Experience: Food delivery drivers typically receive on-the-job training from their employer. This training may include learning the restaurant’s menu, how to use the delivery app and how to navigate the area. Training may also include a brief overview of the restaurant’s policies and procedures.

Some food delivery drivers may have previous experience in the food service industry. For example, a waiter or waitress may transition to a food delivery driver.

Certifications & Licenses: Food delivery drivers don’t need a license or certification to get hired, but earning one can help drivers navigate different cities and carry more valuable skills on a resume.

Food Delivery Driver Skills

Food delivery drivers need the following skills in order to be successful:

Customer service: Customer service skills can help you provide a positive experience for customers. Customer service involves listening to customers’ needs, asking questions to understand their needs and providing solutions. As a food delivery driver, you may be the first person customers interact with, so it’s important to be friendly and helpful.

Navigation: The ability to navigate is important for food delivery drivers. This is because they often need to find their way to the customer’s location. It’s important to know the area well and have a good sense of direction. This can help you find your way to the customer’s location quickly and accurately.

Time management: Time management skills allow you to plan your day and deliver food to customers in a timely manner. You can use time management skills to determine the best route to take to deliver food, how long it takes to travel to each location and how long it takes to prepare and deliver each customer’s order.

Physical stamina: Delivery drivers often have to walk or bike to their destinations, so physical stamina is an important skill for this job. Stamina can also help you stay alert and focused while driving.

Attention to detail: Attention to detail is another important skill for food delivery drivers. This is because you need to ensure that you deliver the correct order to the right customer. You can do this by checking the order before you leave the restaurant and by checking the order again when you arrive at the customer’s location.

Food Delivery Driver Work Environment

Food delivery drivers typically work for restaurants or other food-service businesses. They may work full time or part time, and their hours may vary depending on the needs of the business. Drivers typically work evenings, weekends, and holidays, when restaurants are busiest. They may also work early mornings to deliver breakfast foods. Drivers typically work alone, but they may work with other drivers or with a dispatcher, who assigns delivery routes. Drivers typically use their own vehicles, but some companies provide vehicles. Drivers may have to pay for their own gas and vehicle maintenance.

Food Delivery Driver Trends

Here are three trends influencing how food delivery drivers work. Food delivery drivers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of Delivery-Only Restaurants

The delivery-only restaurant trend is growing rapidly, as more and more people are choosing to eat their meals at home. This trend is having a major impact on the food delivery industry, as restaurants are now focusing on delivering high-quality food quickly and efficiently.

As a food delivery driver, you can capitalize on this trend by becoming an expert in the delivery process. This will allow you to provide the best possible service to your customers and help keep them coming back for more.

More Focus on Healthier Options

As the health craze continues to grow, consumers are looking for healthier options when they order takeout or delivery. This means that food delivery drivers need to be familiar with a variety of healthy options, such as salads, vegetables, and lean proteins.

In addition to providing healthier options, food delivery drivers can also promote the benefits of eating healthy and offer tips and tricks for making better choices when dining out.

Delivery Drivers Will Need to Be More Tech-Savvy

As technology advances, so does the way we do business. This is especially true for the food delivery industry, where drivers are increasingly being asked to use technology to improve efficiency and customer satisfaction.

Drivers who are tech-savvy will be able to utilize apps and other tools to track orders, communicate with customers, and find the fastest route to deliver food. In addition, they will be able to troubleshoot any problems that may arise during the delivery process.

How to Become a Food Delivery Driver

A career as a food delivery driver can be a great way to get started in the transportation industry. It’s a job that offers flexibility, so you can work when you want and where you want. You may even be able to make extra money by delivering food on your days off.

To become a food delivery driver, you’ll need to have a clean driving record and pass a background check. Most companies also require that you have a valid driver’s license and are 21 years or older.

You should also be prepared to wear appropriate clothing while working. This may include wearing a uniform or shirt with the company logo, and it may also include wearing pants or shorts that are easy to move in.

Related: How to Write a Food Delivery Driver Resume

Advancement Prospects

There are not many advancement prospects for food delivery drivers. However, some companies may promote their best drivers to supervisor or manager positions. Drivers with good customer service skills may also be able to move into customer service or sales positions within the company. Some food delivery drivers may also start their own food delivery businesses.

Food Delivery Driver Job Description Example

At [CompanyX], we’re looking for a food delivery driver to join our team. As a food delivery driver, you will be responsible for picking up and delivering food orders to our customers in a timely and professional manner. The ideal candidate will have a clean driving record, a valid driver’s license, and a reliable vehicle. He or she will be punctual, polite, and have excellent customer service skills.

Duties & Responsibilities

  • Drive to customer locations in a safe and courteous manner
  • Verify accuracy of orders before leaving the restaurant
  • Collect payments for delivered orders
  • Resolve customer complaints in a professional manner
  • Follow all company policies and procedures
  • Maintain cleanliness of vehicle
  • Report any accidents or incidents to management
  • Complete daily logs and paperwork
  • Adhere to all local traffic laws
  • Keep up with current delivery area knowledge
  • Assist with unloading and stocking deliveries
  • May be required to lift heavy boxes or bags

Required Skills and Qualifications

  • Valid driver’s license with clean driving record
  • Reliable vehicle with valid insurance
  • Ability to lift up to 50 pounds
  • Ability to read a map and follow GPS directions
  • Excellent customer service skills
  • Punctuality and reliability

Preferred Skills and Qualifications

  • Experience as a delivery driver
  • Knowledge of the local area
  • Familiarity with food safety standards
  • Cash-handling experience

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