17 Furniture Mover Interview Questions and Answers

Furniture movers are responsible for safely and efficiently moving furniture and other large items from one location to another. This can involve loading and unloading items from trucks, moving them up and down stairs, and assembling or disassembling them as needed.

While the job may not be overly complex, employers still want to make sure they’re hiring reliable and physically capable workers. As such, you can expect to be asked a combination of general interview questions as well as questions specifically about your experience moving furniture.

To help you prepare, we’ve put together a list of sample furniture mover interview questions and answers.

Are you comfortable working with a team of people?

Furniture movers often work in teams to move large pieces of furniture. Employers ask this question to make sure you’re comfortable working with others and that you can communicate well with your team members. In your answer, explain how you enjoy teamwork and what makes it successful for you. Share an example of a time when you worked on a team project or helped someone else move furniture.

Example: “I love working with a team because I find it more motivating than moving furniture alone. When I’m working with a group, I feel like we all have each other’s backs and are willing to help one another out. I’ve moved furniture with my friends before, so I know how important communication is when working as a team. I always let my teammates know if I need any help and try to offer assistance whenever possible.”

What are some of the most challenging aspects of furniture moving?

Furniture movers often have to move heavy items, so employers may ask this question to make sure you’re physically capable of the job. They might also want to know how you plan to overcome these challenges. In your answer, try to highlight your problem-solving skills and ability to stay calm under pressure.

Example: “The most challenging aspect of furniture moving is definitely lifting and carrying large pieces. I’ve learned that it’s important to take breaks when needed and not rush through a job. It can be helpful to enlist help from other people or use special equipment like dollies and hand trucks.”

How would you handle a situation in which you were unable to move a piece of furniture as planned?

Furniture movers sometimes encounter furniture that is too heavy to move or other challenges. Employers ask this question to make sure you have the problem-solving skills needed for this job. In your answer, show them that you can think on your feet and come up with a solution. Explain how you would assess the situation and find an alternative way to complete the task.

Example: “If I couldn’t move a piece of furniture as planned, I would first try to figure out why it was so heavy. If there was something wrong with the furniture itself, I would call my manager to let them know what happened. If it was just too heavy for me to move alone, I would get help from another coworker. Together, we would figure out a plan to safely move the furniture.”

What is your experience with moving large pieces of furniture up and down stairs?

Moving furniture up and down stairs is a common task for furniture movers. Employers ask this question to make sure you have experience with this type of move. In your answer, share an example of how you would complete this task safely. Explain the steps you would take to ensure that you don’t damage the furniture or fall while moving it up or down stairs.

Example: “I’ve moved large pieces of furniture up and down stairs many times in my previous role as a furniture mover. I always start by making sure there are no loose parts on the piece of furniture. Then, I lift the furniture using both hands and place it on one side of the staircase. Next, I walk around the other side of the staircase and repeat the process until I get to the top or bottom of the stairs.”

Provide an example of a time when you had to improvise in order to complete a furniture moving job.

Employers ask this question to learn more about your problem-solving skills and how you adapt to unexpected situations. When answering, try to describe a time when you had to improvise while moving furniture and the steps you took to complete the job successfully.

Example: “When I was working as a freelancer, I once got hired to move a client’s large dining room table. The client told me that they wanted to keep the table in one piece during the move, so I planned out my route carefully to ensure I could transport the table safely. However, when I arrived at the house, I realized there were no stairs leading up to the front door. I knew I couldn’t carry the table down the front steps, so I decided to take apart the legs of the table and roll it through the front door.”

If you were asked to move a piece of furniture that you were unfamiliar with, how would you go about researching it?

This question can help employers determine how you approach unfamiliar tasks and whether you are willing to ask for assistance or additional information. When answering, it can be helpful to mention that you would first try to find the weight of the piece and then research how to move it safely.

Example: “If I were asked to move a piece of furniture that I was unfamiliar with, I would first ask my supervisor what the weight of the piece is so that I could make sure I had enough manpower to move it safely. Then, I would look up instructions on how to move the piece safely by myself.”

What would you do if you noticed that a piece of furniture was starting to show signs of wear and tear after a recent move?

This question can help an interviewer determine how you handle customer service issues. Showcase your problem-solving skills and ability to communicate effectively with customers by describing a time when you encountered this situation in the past and what steps you took to resolve it.

Example: “If I noticed that a piece of furniture was starting to show signs of wear and tear after a recent move, I would first apologize to the customer for any inconvenience. Then, I would explain to them that moving companies are not responsible for repairing or replacing damaged items. However, I would offer to give them a discount on their next move if they were willing to wait until our company could schedule another job.”

How well do you pay attention to detail when performing a job?

Attention to detail is an important skill for furniture movers. Employers ask this question to make sure you have the ability to pay attention to small details when performing a job and that you can complete tasks with accuracy. When answering, try to give examples of how you paid attention to detail in previous jobs.

Example: “I am very good at paying attention to detail while working on a project. In my last position as a delivery driver, I had to deliver furniture to customers’ homes. One time, I delivered a dining room table to a customer who was missing one chair leg. I noticed it right away and asked if they wanted me to go back to the warehouse to get another chair. They said no, so I used some tools from my truck to fix the leg. The customer was happy with the result.”

Do you have experience using dollies to transport large pieces of furniture?

Furniture movers often use dollies to move heavy furniture. Employers ask this question to make sure you have experience using a dolly and that you know how to safely operate one. In your answer, share an example of when you used a dolly to transport furniture. Explain what steps you took to ensure the furniture was secure while moving it.

Example: “I’ve moved many large pieces of furniture in my career as a furniture mover. I always start by making sure the furniture is stable before loading it onto the dolly. Then, I place the dolly under the piece of furniture and lock it into place. Finally, I roll the furniture to its new location.”

When performing a job, how do you determine how many people are needed to complete it?

This question can help the interviewer understand how you plan and organize your work. Your answer should show that you have experience with this type of task, but it can also be a time to highlight any unique skills or abilities you may have.

Example: “When determining how many people are needed for a job, I first look at the size of the furniture being moved. If there is more than one person moving the piece, then I’ll consider if there are stairs involved in the move. For example, if I’m moving a large dresser from the second floor to the first floor, I would need two movers because of its weight and height. However, if it’s just one mover, I will make sure they’re strong enough to lift the piece.”

We want to provide exceptional customer service to our clients. How would you go about building a positive relationship with a client after a move?

Interviewers may ask this question to see how you interact with clients and build relationships. They want to know that you can be personable, friendly and helpful when working with customers. In your answer, try to show the interviewer that you enjoy interacting with people and helping them solve problems.

Example: “I always make sure to introduce myself to my clients before a move so they feel comfortable talking to me about any concerns or questions they have. I also like to follow up with them after the move to ensure everything went smoothly. This helps me get to know my clients better and lets them know that I care about their experience.”

Describe your experience moving delicate pieces of furniture.

Furniture movers often need to be able to move delicate pieces of furniture without causing damage. Employers ask this question to make sure you have experience moving fragile items and can do so safely. In your answer, explain that you understand how to move these types of pieces of furniture. Explain that you will take extra care when handling them.

Example: “I’ve moved many different types of furniture in my career as a furniture mover. I am comfortable with moving all kinds of furniture, including delicate pieces. When I’m moving something fragile, I always use the utmost caution. I’ll wrap it up carefully before transporting it. I also try to avoid sudden movements or bumps while I’m moving it.”

What makes you an ideal candidate for a furniture mover position?

Employers ask this question to learn more about your qualifications for the job. They want to know what makes you stand out from other candidates and how you can contribute to their company. Before your interview, make a list of reasons why you are qualified for this position. Think about your previous experience as well as any skills or traits that may be beneficial in this role.

Example: “I am an ideal candidate because I have several years of furniture moving experience. In my last role, I was responsible for moving large pieces of furniture into homes and businesses. I also have excellent customer service skills, which is important when working with clients. I understand that it’s essential to treat customers kindly and efficiently so they will return to us.”

Which furniture moving techniques do you prefer to use?

Employers may ask this question to learn more about your experience and skills. They want someone who can perform the job well, so they might look for candidates with similar techniques as their current employees. When answering this question, try to mention a few different methods you’ve used in the past. You could also explain why you prefer one method over another.

Example: “I have experience using several furniture moving techniques, but I find that my favorite is the hand truck technique. It’s easy to maneuver and allows me to move large pieces of furniture without much effort. However, I also enjoy the dolly technique because it helps me transport multiple items at once. I think these two techniques complement each other well.”

What do you think is the most important aspect of completing a furniture moving job?

This question is an opportunity to show your interviewer that you know how to prioritize tasks and complete them efficiently. Your answer should include a list of the most important aspects of furniture moving, such as safety, customer service and efficiency.

Example: “The most important aspect of completing a furniture moving job is safety. I always make sure to wear appropriate footwear and gloves when handling furniture so that I don’t get injured. Another important aspect is customer service. I try my best to be polite and helpful with customers so they feel comfortable leaving me alone in their home while I move their furniture.”

How often do you perform furniture moving jobs?

Employers may ask this question to learn more about your experience moving furniture. They want to know how often you perform the job and whether you have any special skills that make it easier for you to complete the task. When answering, consider what types of furniture you move most often and describe a few examples.

Example: “I usually move furniture once or twice per week. I recently moved a family’s living room set from their old house into their new home. The family had two kids, so they needed a larger couch and chairs. It was quite heavy, but I managed to get everything in place without damaging anything.”

There is a discrepancy between the customer and the inventory list. What would you do?

This question is a great way to test your customer service skills. It also allows the interviewer to see how you would handle a challenging situation. In your answer, try to show that you are willing to go above and beyond for customers.

Example: “I would first ask the customer if they were sure about what was on the inventory list. If they confirmed it, I would then check with my manager to see if there was any chance of human error. If both the customer and the inventory list were correct, I would offer them a discount or free delivery on their next order.”