20 Gallup Interview Questions and Answers

When you go for a job interview, it’s important to be prepared to answer questions about the company you’re interviewing with. After all, you want to show that you’re not only knowledgeable about the company, but that you’re also excited about the opportunity to work there.

To help you prepare, we’ve compiled a list of 10 sample questions you might be asked in a Gallup interview, along with advice on how to answer each one.

Gallup Interview Process

The interview process at Gallup can vary depending on the position you are applying for, but generally consists of several rounds of interviews, both in person and over the phone. The first round is usually a screening call with a recruiter or talent manager, followed by a more technical interview. If you make it to the final stage, you will meet with your potential superiors (manager, director, etc). The whole process can take anywhere from a few days to a few weeks.

Overall, reviewers found the interview process to be efficient and smooth, with quick responses regarding offers. However, some noted that the questions asked can be quite difficult, and that the company relies heavily on personality assessments to screen candidates.

1. Tell me about a time where you had to communicate with someone who was difficult.

This question is a great way to see how you handle difficult situations. It’s important to show that you can remain calm and composed when faced with challenging people.

Example: “I once had a client who was very demanding, but I remained professional throughout the entire process. He would often call me at all hours of the day to ask questions about our services. I always made sure to answer his questions as quickly as possible so he could get back to work. Eventually, he started calling less frequently because he knew I would respond in a timely manner.”

2. How would you describe your communication style?

Gallup is a company that relies on the communication skills of its employees. Gallup interviewers want to know how you would use your communication style to help them achieve their goals and objectives.

Example: “I consider myself an empathetic communicator, which I believe helps me connect with others. When I’m speaking with someone, I try to put myself in their shoes and understand what they’re going through. This allows me to provide solutions or advice based on my own experiences. In my last role as a customer service representative, this helped me build strong relationships with customers and develop new ways to solve problems.”

3. What experience do you have in business consulting?

The interviewer may ask this question to learn more about your experience in the business consulting industry. If you have relevant experience, share it with them and explain how it helped you develop your skills as a consultant.

Example: “I worked for a small business that was looking for ways to increase sales. I conducted research on our target audience and found out what they were most interested in when it came to our products. We then used this information to create new marketing campaigns that targeted these specific demographics. As a result of my work, we saw an increase in sales by 20% within six months.”

4. Would you be comfortable communicating and working with people of different ages, genders, or backgrounds?

Gallup is a global company that works with people from all over the world. The interviewer wants to know if you have experience working with diverse groups of people and how you would handle it.

Example: “I’ve worked in customer service for several years, so I’m used to talking to people of different ages, genders and backgrounds. In fact, I enjoy learning about new cultures and ways of life. I think this makes me more empathetic toward others and better able to understand their needs.”

5. We emphasize teamwork at Gallup. Give an example of how you work well as part of a team.

Gallup values teamwork and collaboration, so it’s important to show that you can work well with others. When answering this question, think of a time when you worked on a team project or helped your coworkers solve a problem.

Example: “I’ve always been passionate about politics, so I decided to pursue a degree in political science. In my last semester at college, I was working on an independent study project where we had to create our own survey questions. My professor assigned us into groups of three, and I ended up working with two other students who were also interested in politics. We spent hours researching different topics and creating the best possible survey questions for our research.”

6. Describe one time when something went wrong on a project that you were working on.

This question is a great way to see how you respond to challenges and learn more about your problem-solving skills. When answering this question, it can be helpful to focus on the steps you took to solve the issue or challenge that arose.

Example: “In my last role as an account manager, I was working with a client who had very specific ideas about what they wanted in their marketing campaign. They were not open to any changes or suggestions from our team, which made it difficult for me to meet their expectations while also meeting the needs of the company. After speaking with my supervisor, we decided to end the contract with the client so that we could find someone who would be willing to work with us.”

7. Have you ever been involved in developing new software?

This question is a great way to determine if you have the skills and experience needed for this role. If you haven’t, it’s okay to say so. You can explain what software development looks like in your current position or how you would approach developing new software if you were given the opportunity.

Example: “I’ve never been involved in creating new software, but I am familiar with the process. In my last job, we had an internal team that worked on updating our existing software. They held weekly meetings where they discussed their progress and any challenges they faced. I think I could apply those same principles here.”

8. When was the last time you had to learn a new skill for your job?

This question can help the interviewer get an idea of how you adapt to new situations and challenges. Use your answer to highlight a time when you had to learn something new in order to complete a task or meet a deadline.

Example: “In my current role as a social media manager, I’ve learned how to use several different platforms for marketing purposes. In my previous position, I was only responsible for using one platform for marketing, so learning how to use multiple platforms has been challenging but rewarding. It’s helped me become more familiar with various social media channels and understand what types of content perform best on each platform.”

9. Do you have any experience training other employees?

Gallup is a company that values employee development and growth. They want to know if you have experience training others in the past, as this can be an important part of your job at Gallup. If you do not have any formal training experience, you can talk about how you’ve helped other employees learn new skills or processes in the past.

Example: “In my last position, I was responsible for training new hires on our data collection methods. This included showing them how to use all of our equipment and software programs. It also involved teaching them how to conduct interviews with customers and survey participants. I found it helpful to create a PowerPoint presentation with images and instructions so they could refer back to it when needed.”

10. What are some of your favorite programming languages and why?

This question is a great way to see if you have any experience with the programming languages used by Gallup. If you don’t, it’s okay to say that you’re familiar with them and can learn quickly.

Example: “I’m most comfortable using Python and R, but I’ve also worked with Java, C++ and JavaScript in the past. I enjoy learning new languages, so I would be excited about the opportunity to work with these at your company.”

11. What is your greatest strength?

This question is a common one in interviews, and it’s important to prepare for it. When answering this question, be sure to highlight your strengths that are relevant to the position you’re applying for.

Example: “My greatest strength is my ability to work well with others. I am always looking for ways to improve communication between team members so we can all achieve our goals together. In my last role, I noticed that there was some tension between two employees who worked on the same project. I talked to both of them about their concerns and helped them come up with solutions. Since then, they have been working much more effectively together.”

12. If hired, what kinds of ideas would you bring to our company?

Interviewers ask this question to see if you have any innovative ideas that could help the company grow. Before your interview, think about what you would do differently or how you would improve upon current processes.

Example: “I believe that Gallup’s data collection methods are very effective and efficient. However, I also think there is room for improvement in the way we analyze our results. For example, I would like to implement a new software program that analyzes our data more quickly and provides us with more detailed information. This would allow us to make better decisions based on real-time feedback.”

13. Why did you choose to apply for this position?

This question is a great way to learn more about the applicant’s interest in working for Gallup. It also allows you to see if they have done any research on the company and its values. When answering this question, it can be helpful to mention something specific that drew you to the position or company.

Example: “I chose to apply for this position because I am passionate about public opinion research. I find your commitment to accuracy and transparency fascinating, and I would love to work here as part of such an innovative team.”

14. Which skills do you think are most important for a consultant?

Interviewers may ask this question to see if you have the skills and experience necessary for success in a consulting role. They want to know that you understand what it takes to be successful in their organization, so they can determine whether or not you’re a good fit. When answering this question, think about which skills you’ve developed throughout your career. Try to focus on soft skills like communication, problem-solving and teamwork.

Example: “I think one of the most important skills for a consultant is being able to communicate effectively with others. I’ve found that when working with clients, it’s essential to listen carefully to their needs and concerns. This helps me better understand how I can help them solve problems and achieve their goals. Another skill I find useful is having strong organizational and time management skills. Consulting requires flexibility and adaptability, so these skills are helpful for managing multiple projects at once.”

15. Give us an example of a time you had to solve a problem without having all the information.

This question is a great way to show your problem-solving skills and how you use them in the workplace. When answering this question, it can be helpful to provide an example of a time when you had to solve a problem without all the information but still managed to find a solution that benefited your company or organization.

Example: “In my previous role as a marketing manager for a small business, I was tasked with creating a new campaign for our brand. However, before we could create the campaign, we needed to know what type of customers were buying our products. We didn’t have enough money to do extensive research on our target audience, so instead, I created a survey using social media to get feedback from our customers.”

16. Are you comfortable making phone calls to strangers?

This question is a way for the interviewer to assess your communication skills and ability to work independently. It’s important to be honest about your comfort level with this type of task, but also highlight how you plan to improve in this area if it’s not one of your strengths.

Example: “I’m comfortable making phone calls to strangers, however I do prefer emailing or messaging people on social media because it allows me to get to know them better before asking questions that are more personal. In my last role, I was tasked with calling customers who had canceled their subscriptions. I used Facebook messenger to send each customer a personalized message and ask why they decided to cancel. This helped me learn what we could do differently to keep our subscribers happy.”

17. What kind of design process do you use?

The design process is a way to organize your thoughts and ideas before you begin creating something. The interviewer may ask this question to understand how you approach projects, especially if they are looking for someone who can work independently or as part of a team. In your answer, explain the steps you take when designing something new.

Example: “I start by researching the client’s brand and what their goals are with the project. Next, I create wireframes that outline the layout of the website or app. Then, I move on to developing the user interface and finally testing it with users.”

18. What would you say is the biggest challenge facing developers today?

This question is a great way to gauge your understanding of the industry and how you can contribute to it. Your answer should include an example of a challenge that you’ve faced in the past, as well as what you did to overcome it.

Example: “The biggest challenge facing developers today is finding enough talent to meet demand. I have seen this issue first-hand at my previous job where we were constantly looking for new employees with specific skill sets. To solve this problem, I started a training program within our company to help develop internal talent. This allowed us to hire more entry-level employees who could learn from senior staff members.”

19. What do you know about Gallup’s mission and values?

The interviewer may ask this question to see if you have researched the company and understand its goals. Your answer should include a brief overview of Gallup’s mission, values and recent news.

Example: “I know that Gallup is committed to providing accurate data-driven information to help businesses make informed decisions. I also know that your organization has recently expanded into new markets, including China and India. In my last role, I worked with international clients, so I am excited about the opportunity to expand my knowledge and experience in these areas.”

20. What is your experience with technical support?

Technical support is an important part of working in a Gallup office. The interviewer may ask this question to learn more about your experience with customer service and troubleshooting. Use your answer to highlight any relevant skills you have that can help you succeed in the role.

Example: “I’ve worked as a technical support specialist for five years, so I’m very familiar with how to solve problems and provide solutions to customers. In my last position, I was responsible for answering phones and emails from customers who had questions or needed assistance with their software. I also helped train new employees on our company’s policies and procedures.”