Interview

20 Harley-Davidson, Inc. Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Harley-Davidson, Inc..

Harley-Davidson is an American motorcycle manufacturer founded in 1903. The company has a rich history and a loyal following of riders who love the freedom and adventure that comes with riding a Harley.

If you’re hoping to join the ranks of Harley-Davidson employees, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Harley-Davidson interview questions and answers to help you prepare for your interview.

Harley-Davidson, Inc. Interview Process

The interview process at Harley-Davidson, Inc. can vary depending on the position you are applying for. However, most positions will require at least one face-to-face interview. For some positions, like financial analyst and engineer, you may be required to take a technical test. The average length of the hiring process is about two weeks, but it can vary depending on the position and the company’s needs.

1. What do you know about Harley-Davidson?

This question is a great way for the interviewer to gauge your knowledge of the company and its products. It’s also an opportunity for you to show that you’ve done some research on the organization before coming in for your interview.

Example: “I know that Harley-Davidson has been around since 1903, when William S. Davidson and Arthur Davidson started making motorcycles. I also know that it was originally called ‘A.B. Davidson Company,’ but they changed their name to ‘Harley-Davidson Motor Company’ after merging with the ‘Eddy Motor Company.’ In 1916, the company moved from Milwaukee to Chicago, where it still operates today.”

2. Why are you interested in working for Harley-Davidson?

This question is a great way for the interviewer to learn more about your passion for working at Harley-Davidson. Your answer should include information about why you want to work in this industry and what drew you to apply for this position.

Example: “I am passionate about motorcycles, and I have always admired the quality of Harley-Davidson bikes. When I was looking for a new job, I saw that Harley-Davidson was hiring, and I knew it would be an excellent opportunity to combine my love of motorcycles with my career. I also think that I can bring a lot to the company because of my experience as a mechanic.”

3. How would your friends describe you?

This question is a way for the interviewer to get to know you better. They want to see if your personality matches the Harley-Davidson culture and whether or not you would fit in with their team. Your answer should be positive, but also honest.

Example: “My friends would describe me as someone who is always there for them. I am an empathetic person who cares about others’ well-being. My friends would say that I am loyal and trustworthy. They would tell you that they can count on me when they need help.”

4. Tell me about a time when you had to make a decision on the spot.

This question can help the interviewer get a better idea of how you make decisions and what your thought process is. When answering this question, it can be helpful to give an example that shows how you think through making important decisions quickly.

Example: “When I was working as a manager at my previous job, we had a customer who came in looking for a specific bike part. We didn’t have any in stock, but I knew another store did. I decided to call the other store and ask if they could hold one for us until our shipment arrived later that week. The employee agreed, and I called back to let the customer know we would have the part by the end of the week.”

5. Do you work well under pressure?

Employers ask this question to see if you can handle the pressure of working in a fast-paced environment. They want to know that you are able to complete tasks quickly and efficiently, even when there is a lot going on around you. Use your answer to show that you have experience with high-pressure situations and how you handled them.

Example: “I work well under pressure because I am used to it. In my last role as an assistant manager at a restaurant, I was responsible for managing the floor during busy hours. This meant I had to help servers take orders, deliver food and check in customers all while making sure everything ran smoothly. I learned how to manage multiple tasks at once and prioritize what needed to be done first.”

6. Describe your experience with project management.

Harley-Davidson, Inc. is a large company that needs employees who can manage projects and work with others to complete tasks. Your answer should show the interviewer you have experience managing projects and working in teams.

Example: “In my previous position as an accountant for a small business, I was responsible for creating budgets and tracking expenses. This helped me understand how to use project management software like Microsoft Project. In my current role as an accountant at a larger firm, I’ve been able to help implement new accounting procedures and train other accountants on using project management tools.”

7. Describe your experience with sales.

This question can help the interviewer determine your experience with selling and how you approach it. Use examples from previous work to show that you have a strong understanding of sales and customer service.

Example: “I’ve worked in retail for five years, so I understand the importance of building relationships with customers. My favorite part of working in retail is helping customers find exactly what they’re looking for. In my last position, I was responsible for finding new customers through social media marketing and advertising. This helped me grow my client base by 20% within six months.”

8. Have you ever worked in a team environment? If so, how did you handle it?

Teamwork is an important skill to have when working in a Harley-Davidson, Inc. environment. The company values teamwork and collaboration among its employees. When answering this question, it can be beneficial to talk about your experience with teamwork and how you benefited from the team dynamic.

Example: “I’ve worked in a team environment for most of my career. I find that having a team around me makes work more enjoyable and productive. In my last role, I was part of a marketing team where we all had different roles but would collaborate on projects together. We were able to bounce ideas off each other and offer feedback on one another’s work. It made our work more efficient and effective.”

9. Tell us about a time when you were able to motivate others.

This question can help the interviewer determine your leadership skills and how you motivate others to achieve goals. Use examples from previous work experiences or personal life situations where you motivated others to complete a task, meet deadlines or overcome challenges.

Example: “At my last job, I was in charge of motivating my team members to sell more motorcycles than our competitors. We had weekly meetings where we discussed sales numbers and strategies for increasing revenue. My employees were always excited about these meetings because they knew I would celebrate their successes and provide them with helpful feedback on how they could improve their sales techniques.”

10. Give an example of a time you made a mistake and learned from it.

Employers ask this question to learn more about your problem-solving skills and how you’ve grown from past experiences. When answering, think of a time when you made a mistake at work or in life. Explain what the mistake was and how you fixed it.

Example: “When I first started working as an accountant for my previous employer, I had trouble balancing my books. I would often make mistakes with numbers and calculations. Eventually, I learned that I needed to take more time to double-check my work before submitting reports. Now, I always triple-check my work to ensure accuracy.”

11. What is your favorite part about working in customer service?

This question can help the interviewer get to know you as a person and how passionate you are about your work. When answering this question, it can be helpful to mention something specific that relates to Harley-Davidson, such as one of their products or services.

Example: “My favorite part about working in customer service is helping customers find exactly what they’re looking for. I love being able to share my knowledge with others and seeing them leave happy after finding the right product. In my last role, I helped a customer who was looking for a new motorcycle helmet. They were having trouble deciding between two different styles, so I showed them both helmets and explained the pros and cons of each style. After hearing my advice, they decided on the helmet that best suited their needs.”

12. What do you think makes a good leader?

This question can help the interviewer determine if you have the skills and abilities they’re looking for in a leader. Use your answer to highlight any leadership qualities that you possess, such as communication skills, problem-solving ability or teamwork.

Example: “I think a good leader is someone who has strong communication skills, is able to solve problems and is empathetic toward their team members. I’ve always been someone who enjoys helping others, so these are all qualities that I try to embody when I’m leading a project or group.”

13. Do you have any experience with mechanical engineering?

This question can help the interviewer determine if you have any experience with mechanical engineering and how it relates to working at Harley-Davidson. If you do, share your previous experience with this type of engineering. If you don’t, explain that you are willing to learn about mechanical engineering and apply what you learn to your work.

Example: “I studied mechanical engineering in college, but I haven’t had much experience applying my knowledge to a professional setting. However, I am eager to learn more about mechanical engineering and use my skills as an engineer to contribute to the company’s success.”

14. Are you comfortable working with motorcycles?

This question is a way for the interviewer to assess your mechanical knowledge and experience with motorcycles. If you have no prior experience working on motorcycles, explain that you are willing to learn how to do so.

Example: “I’ve never worked on a motorcycle before, but I am eager to learn. I understand that Harley-Davidson has an extensive training program in place for new employees, which makes me confident that I can master this skill. In my previous role as a mechanic, I learned how to work on all types of vehicles, including cars, trucks and SUVs.”

15. What is your process for coming up with innovative ideas?

Harley-Davidson is a company that values innovation. Your answer to this question should show the interviewer how you approach problem solving and generate ideas. You can describe your process for coming up with innovative solutions, including how you gather information, analyze data and develop new concepts.

Example: “I start by researching my client’s needs and identifying their pain points. I then brainstorm possible solutions and evaluate them based on customer feedback and market trends. Finally, I present my best ideas to management so we can decide which ones are worth developing further.”

16. What kind of projects have you worked on in the past?

This question can help the interviewer get a better idea of your skills and experience. You can answer this question by describing one or two projects you worked on in the past that are similar to what you would be doing if hired at Harley-Davidson, Inc..

Example: “In my last role as an IT specialist, I helped implement new security measures for our company’s servers. This included installing firewalls and updating antivirus software. It was also my responsibility to make sure all employees were using secure passwords when logging into their computers.”

17. Tell me about a time that you went above and beyond for a customer.

This question can help the interviewer get a better idea of your customer service skills. When answering this question, it can be helpful to mention a specific situation and how you helped the customer.

Example: “When I worked at my previous job, we had a customer who came in every week looking for parts for his Harley-Davidson motorcycle. He was very knowledgeable about motorcycles, but he didn’t know much about our bikes. One day, he asked me if there were any online resources where he could learn more about Harley-Davidson motorcycles. I told him that I would look into it and find some websites that might have information he’s looking for.

I found several websites with great information on Harley-Davidson motorcycles. I printed out all of the pages and put them in a binder so he could take it home. The next time he came in, he thanked me for putting together the binder and said it really helped him understand our bikes.”

18. What is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what your greatest strengths are so that you can use them on the job. They also want to know about any weaknesses so that you can work on improving them. When answering this question, think of two or three things that you’re proud of and two or three areas where you could improve.

Example: “My greatest strength is my ability to multitask. I am able to manage many projects at once while still meeting deadlines. My weakness is that sometimes I get overwhelmed by too much information. If there are several tasks due at the same time, I find myself getting stressed out. I’ve learned to take deep breaths and prioritize my tasks so that I can complete them all.”

19. Can you tell me about a time when you had to solve a problem that was not straightforward?

This question can help the interviewer get a better idea of how you approach challenges and solve problems. Use examples from your past experience to highlight your critical thinking skills, problem-solving abilities and ability to adapt to different situations.

Example: “In my previous role as an assistant manager at a retail store, I had to handle a situation where one of our employees was not performing well on the sales floor. The employee was having trouble with customer service and interacting with other team members. After talking with the employee about their performance, they told me that they were feeling overwhelmed by the job. I decided to give them more training in specific areas and reassigned some of their responsibilities to other team members.”

20. Provide an example of a time when you solved a complex issue quickly.

This question can help the interviewer determine your problem-solving skills and how you react to challenges. Use examples from previous jobs that show your ability to analyze a situation, gather information and make decisions quickly.

Example: “At my last job, I was working on a project with a team of five other people when we realized we had made an error in our calculations. We needed to find the mistake before submitting our work to our supervisor so he could submit it to his manager. I took charge of the situation and asked each person what they were working on at the time. After reviewing everyone’s progress, I noticed one person hadn’t started their assignment yet.

I pulled them aside and asked if they had any idea where the mistake might be. They said they didn’t but would look over their notes again. The rest of us went back to our assignments while they reviewed theirs. A few minutes later, they found the mistake and fixed it. We submitted our work to our supervisor right away.”

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