20 Health First Interview Questions and Answers

When you go for a job interview, you can expect to be asked a variety of questions about your qualifications, experience, and goals. However, you may also be asked some company-specific interview questions.

If you’re interviewing for a position at Health First, you may be asked about your experience with medical equipment, your thoughts on the health care system, or your opinion on the role of insurance in health care.

Answering these questions well can help you stand out from the other candidates and show that you’re the best person for the job.

To help you prepare, we’ve compiled a list of sample Health First interview questions and answers.

Health First Interview Process

The interview process at Health First can vary depending on the position you are applying for. However, most positions will require at least a phone screening interview followed by one or more in-person interviews. For some positions, you may also be required to complete a recorded phone interview.

Overall, the interview process is fairly quick and efficient. However, some candidates have reported that the questions can be difficult to answer, especially if you are not familiar with the company’s core values.

1. What is your experience with providing patient care?

This question can help the interviewer understand your experience level and how you might fit into their organization. If you have previous experience working in a medical setting, be sure to highlight any skills or qualities that helped you succeed in your role.

Example: “I worked as an emergency room nurse for five years before moving to Florida. I loved my time there because it allowed me to work with patients of all ages and backgrounds. In my current position, I am able to use many of the same skills I used in the ER, such as problem-solving and critical thinking. I also enjoy helping people feel better by providing them with information about their health.”

2. Why do you want to work at Health First?

This question can help the interviewer learn more about your interest in working for their company. Use this opportunity to show that you have done research on Health First and are excited about what they do.

Example: “I want to work at Health First because I am passionate about helping people live healthy lives. Your organization has a great reputation, and I would love to be part of it. I also think your mission is important, and I would like to be a part of an organization that makes a difference in the community.”

3. How would you handle a difficult customer or situation?

This question can help the interviewer understand how you handle conflict and challenging situations. Use examples from your previous experience to highlight your problem-solving skills, communication skills and ability to work under pressure.

Example: “In my last position as a customer service representative for an insurance company, I had a client who was upset about her bill. She called me multiple times in one day, which made it difficult to resolve the issue. Instead of getting frustrated with her, I remained calm and explained our billing process again. After explaining the situation once more, she understood why she received the bill and apologized for calling so many times.”

4. We are looking for someone who can multitask and handle a fast-paced environment, what kind of environments have you worked in previously?

Health First is a large organization that provides many different services. The interviewer wants to know if you have experience working in a similar environment and how you handled it. Use your answer to highlight any skills or experiences that will help you succeed at Health First.

Example: “I’ve worked for several large organizations, including my current position where I work with multiple departments. In my previous role, I was responsible for managing the social media accounts for our company. This required me to multitask between monitoring comments on our posts, responding to questions from followers and scheduling content for the week.”

5. Describe your nursing style.

This question is an opportunity to show the interviewer your personality and how you would fit in with their team. You can describe a few of your favorite qualities about yourself, such as being compassionate or empathetic, and explain how they help you provide excellent care for patients.

Example: “I am very patient when working with patients who are nervous or scared. I always try to make them feel comfortable by explaining procedures clearly and answering any questions they have. I also like to use humor to put patients at ease. For example, if someone is nervous about getting blood drawn, I might tell them that it’s just like donating blood at the Red Cross.”

6. What was the most challenging part about being an RN?

This question can help the interviewer get to know you as a person and understand what your experience has been like in this role. When answering, it can be helpful to focus on challenges that you overcame or how you helped others overcome similar challenges.

Example: “The most challenging part of being an RN is when patients are going through difficult times. I have had many patients who were experiencing serious illnesses, but I always try to make them feel comfortable and supported. In my last position, I worked with a patient who was terminally ill. She was very scared about her future, so I spent extra time talking with her and explaining everything she needed to know. This made her feel more at ease.”

7. Are you CPR certified?

The interviewer may ask this question to see if you have the necessary skills and qualifications for the position. If they do, it’s important to let them know that you are CPR certified and provide a date of certification.

Example: “Yes, I am CPR certified through American Red Cross. I received my certification in 2017.”

8. What prior experience do you have working as a nurse?

This question can help the interviewer learn more about your background and experience. You may have worked as a nurse in the past, or you may be applying to work as one for the first time. If you are new to nursing, you can talk about any other health care experience you have that is relevant to this role.

Example: “I’ve been working as a registered nurse for five years now. I started out as an emergency room nurse, but I found that I enjoyed working with patients of all ages. I decided to pursue a career as a pediatric nurse, so I took some additional training courses and got my certification. Now, I am looking for a new opportunity where I can use my skills and knowledge to provide excellent patient care.”

9. Do you have any certifications such as BLS?

Health First may ask this question to see if you have any certifications that are relevant to the position. If you do, be sure to mention them in your answer. If you don’t, you can explain why you don’t and what steps you’ve taken to learn about the certification process.

Example: “I am CPR certified through the American Heart Association. I took a course on it when I was working at my previous job because I wanted to make sure I could help anyone who needed it. I also completed an online course on BLS certification so I would know how to get one.”

10. How has your previous experience prepared you for this role?

This question can help the interviewer learn more about your background and how it relates to this role. Use examples from your experience that show you have the skills, knowledge or abilities needed for this position.

Example: “In my previous role as a nurse at Health First Hospital, I worked with patients who had many different health conditions. This gave me valuable experience working with people of all ages and backgrounds. It also helped me develop strong communication skills and an ability to work well in a team setting. These skills are important for this role because they allow me to provide excellent care to patients while collaborating with other medical professionals.”

11. Tell us about a time when you had to deal with a conflict between co-workers.

This question can help an interviewer understand how you handle interpersonal conflicts. It can also show them your problem-solving skills and ability to work with others. When answering this question, it can be helpful to describe a specific situation in which you helped resolve conflict between two or more people.

Example: “In my previous role as a nurse, I had a patient who was very upset about the cost of their medical bills. They were demanding that we lower their bill, but they refused to listen to our explanation of why we couldn’t do so. I spoke with them calmly and explained that there wasn’t anything else we could do. Eventually, they agreed to pay what they owed us.”

12. What made you decide that you wanted to be a nurse?

This question can help the interviewer get to know you better and understand why you are passionate about your career. It also helps them learn more about what motivates you in your work. When answering this question, it can be helpful to talk about a specific moment or experience that made you want to pursue nursing as a career.

Example: “Ever since I was young, I have always wanted to be a nurse. My grandmother had Alzheimer’s disease when I was younger, and my family would take her to visit my aunt who worked at Health First. She would tell us stories of how kind the nurses were and how they treated her like she was their own grandmother. That inspired me to become a nurse so I could make other people feel cared for and loved.”

13. If we called your references right now, what would they say about you?

This question is a great way to learn more about the candidate’s character and personality. It also helps you determine if they have any negative references that may be cause for concern. If you do call their references, make sure to let them know ahead of time so they can prepare for your call.

Example: “I spoke with two previous employers who both said you were an excellent employee. They mentioned how much they enjoyed working with you and praised your work ethic. One even said she would love to hire you back.”

14. What would you do if you noticed a fellow employee not following proper procedures while caring for a patient?

This question can help an interviewer determine how you would handle a situation that could affect the quality of care for patients. In your answer, try to show that you value following procedures and regulations while also demonstrating compassion for your colleagues.

Example: “If I noticed a colleague not following proper procedure, I would first ask them if they needed any assistance or clarification on the task at hand. If they still didn’t follow procedure after my instruction, I would report it to my manager so they could address the issue. As a health care professional, I understand the importance of following all policies and procedures when caring for patients.”

15. Have you ever been asked to leave or fired from an employer?

This question is a common one in interviews, and it’s important to be honest. If you have been asked to leave or fired from an employer, explain the situation as honestly as possible.

Example: “I was once asked to leave my previous job because I had too many absences. I was having some personal issues at the time that were affecting my work performance. I understand now that I should have communicated with my manager about what was going on so they could help me find ways to balance my personal life and work life.”

16. When did you last complete continuing education credit?

Continuing education is an important part of being a healthcare professional. Employers ask this question to make sure you are committed to your career and want to learn more about the industry. When answering, list any courses or seminars you have attended in the last five years. Explain why you chose these specific classes.

Example: “I completed my last continuing education course two years ago. I took that class because I wanted to learn more about how to treat patients with diabetes. I found it very interesting, so I decided to take another course on diabetes treatment. That one was even better, and now I am certified as a specialist in treating diabetes.”

17. How would you approach a family member who is upset about a treatment plan for their loved one?

This question can help an interviewer assess your communication skills and ability to empathize with patients and their families. Use examples from previous experience where you helped a family member understand the treatment plan or how you helped them feel more comfortable about it.

Example: “When I worked at my last hospital, I had a patient who was upset because her mother’s doctor prescribed physical therapy for her mother’s broken leg. The daughter felt that her mother didn’t need physical therapy since she could walk on her own. I explained to the daughter that physical therapy would help her mother regain strength in her leg so she could return home sooner. She understood after our conversation and agreed to allow me to administer physical therapy.”

18. Can you tell me about a time where you had to take charge of a difficult situation?

This question can help an interviewer understand how you respond to challenges and solve problems. When answering this question, it can be helpful to describe a specific situation where you had to take charge of a problem or challenge and the steps you took to resolve it.

Example: “In my last position as a nurse, I was working with a patient who was experiencing some pain in their leg. The patient told me that they were having trouble moving their leg because of the pain. After examining the patient’s leg, I determined that there wasn’t anything wrong with the leg itself but rather the patient’s hip. I explained to the patient that we would need to move them from one bed to another so that I could examine their hip more thoroughly.”

19. What services does Health First provide?

This question is a great way to show your interviewer that you have done research on the company. You can use this opportunity to list all of Health First’s services and briefly explain what each one does.

Example: “Health First provides medical equipment, health care and insurance services. The medical equipment they provide includes wheelchairs, hospital beds, oxygen tanks and more. They also offer physical therapy, occupational therapy, speech therapy and other types of rehabilitation. Their insurance services include Medicare Advantage plans, Medicaid plans, individual plans and group plans.”

20. What is the biggest challenge nurses face?

This question can help the interviewer get to know you as a person and how you might fit in with their team. It also helps them understand what skills you have that will be useful for the role. When answering this question, it can be helpful to mention something specific about your experience or background that shows you are qualified for the job.

Example: “The biggest challenge nurses face is having enough time to care for patients. In my last position, I helped develop a system where we could track patient needs more effectively so we could make sure they were getting the right amount of attention at all times. This led to better outcomes for our patients.”