Resume

HOA Manager Resume Example & Writing Guide

Use this HOA Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Homeowners associations are typically made up of several different types of property owners who share common interests and responsibilities. If you’re looking for a job where you can help people solve problems and make their lives easier, consider becoming a homeowners association manager.

Here are some tips for writing a stellar HOA manager resume plus an example for reference.

James Smith
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Seasoned homeowner’s association manager with more than 10 years of experience in the industry. Proven track record of successfully managing and overseeing all aspects of HOAs, from budgeting and accounting to community relations and maintenance. Seeking a challenging position that will allow me to use my skills and experience to make a positive impact on residents’ lives.

Education
Governors State University Jun '10
B.A. in Business Administration
Experience
Company A, HOA Manager Jan '17 – Current
  • Managed a team of 3-4 HOA managers to ensure that all tasks were completed in a timely manner and within budget.
  • Oversaw the maintenance, repair, and replacement of common area property including but not limited to landscaping, fencing, roofs, windows, doors etc…
  • Coordinated with vendors for bids on projects as well as scheduling work when needed.
  • Maintained financial records related to budgets and invoicing for each association under management.
  • Developed marketing plans for each community based on current market conditions and implemented those strategies through various channels such as social media, direct mail campaigns etc..
Company B, HOA Manager Jan '12 – Dec '16
  • Implemented a new system for tracking maintenance requests that reduced the average turnaround time from 3 days to 1 day
  • Created an online forum where residents could post pictures and ask questions about HOA-related issues
  • Managed all aspects of property management, including budgeting, accounting, insurance and vendor relations
  • Regularly updated the community’s website with news and information about upcoming events
  • Collaborated with vendors on landscaping projects, resulting in cost savings of up to 20% per project
Company C, Community Association Manager Jan '09 – Dec '11
  • Managed the daily operations of a community association, including overseeing staff, handling finances, and resolving member concerns.
  • Developed and implemented long-term plans for the association, including budgeting, capital improvements, and strategic initiatives.
  • Coordinated with board members to develop policies and procedures that governed the association and ensured compliance with applicable laws.
Certifications
  • Certified Manager of Community Associations (CMCA)
  • Certified Association Management Professional (CAMP)
  • Professional Community Association Manager (PCAM)
Skills

Industry Knowledge: HOA Rules, Laws, and Restrictions, HOA Budgeting, HOA Home-owner Meetings
Technical Skills: Microsoft Office Suite, Google Drive, Survey Monkey, Mail Chimp, WordPress, Google Forms
Soft Skills: Written and Verbal Communication, Teamwork, Time Management, Problem Solving, Leadership

How to Write an HOA Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting and compelling by using specific numbers and metrics.

For example, rather than saying you “managed HOA finances,” you could say that you “reduced annual operating budget by 10% while increasing community member satisfaction by 15%.”

The second bullet point is much more interesting and provides a lot more detail about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you submit an application for a home owner association (HOA) manager role, your resume goes through an applicant tracking system (ATS). This system looks for certain keywords related to the job in order to determine whether you are a good fit. If your resume doesn’t have enough of the right terms, your application might not make it past the initial screening process.

One way to make sure your resume includes the right keywords is to read through a few job postings and take note of the terms that are used repeatedly. Then, work those words into your resume where they are most relevant. Here are some examples:

  • Community Association Management
  • Community Outreach
  • Nonprofit Organizations
  • Social Media
  • Event Planning
  • Program Development
  • Public Speaking
  • Customer Service
  • Management
  • Time Management
  • Team Leadership
  • Fundraising
  • Volunteer Management
  • Marketing
  • Strategic Planning
  • Sales
  • Social Media Marketing
  • Research
  • Customer Relationship Management (CRM)
  • Contract Negotiation
  • Leadership
  • Communication
  • Property Management
  • Real Estate
  • Contract Management
  • Negotiation
  • Government
  • Research Analysis
  • Administration
  • Strategic Communications

Showcase Your Technical Skills

As an HOA manager, you will need to be proficient in a variety of software programs in order to effectively manage your properties. These programs may include property management software, accounting software, and customer relationship management (CRM) software. Additionally, you should be familiar with common office productivity software, such as Microsoft Office Suite and Google Suite.

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