Resume

Home Depot Department Supervisor Resume Example & Writing Guide

Use this Home Depot Department Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a department supervisor, you’re in charge of leading your team of employees to success. You’re responsible for helping them do their jobs well and ensuring that customers have a great shopping experience. Department supervisors often work closely with their teams to create new initiatives, set goals, and identify areas for improvement.

If you’re ready to take on a new challenge and build upon your past experience in retail or customer service, here are some tips to help you write a compelling department supervisor resume that hiring managers will love.

David Moore
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Skilled and experienced supervisor with a proven track record in home improvement retail. Demonstrates an ability to motivate team members, drive sales, and provide world-class customer service. seeks a position with a leading organization where he can use his skills to make a positive impact on the bottom line.

Education
James Logan High School Jun '08
High School Diploma
Experience
Company A, Home Depot Department Supervisor Jan '17 – Current
  • Managed a team of 20+ associates to achieve store goals and objectives, including safety, sales, service, productivity, quality, and efficiency.
  • Provided coaching and feedback on performance in order to improve overall job knowledge and skillsets.
  • Trained new hires on the company’s policies and procedures as well as assigned tasks for daily operations within the department(s).
  • Assisted with merchandising efforts by identifying opportunities to increase traffic through specific areas of the store or departments.
  • Maintained cleanliness standards throughout the department(s) under supervision while ensuring compliance with all applicable health & safety regulations.
Company B, Home Depot Department Supervisor Jan '12 – Dec '16
  • Trained new hires on the proper use of tools and safety procedures, resulting in a 25% decrease in accidents
  • Supervised inventory levels and placed orders for necessary materials to ensure that projects were completed on time
  • Maintained cleanliness of work area by enforcing company policies regarding trash disposal and recycling
  • Ensured customer satisfaction by providing product advice and assisting with project planning and execution
  • Achieved 95% sales goals through effective upselling techniques such as suggesting complementary products to customers
Company C, Sales Associate Jan '09 – Dec '11
  • Actively engaged customers in order to identify their needs and provide solutions that best meet those needs
  • Generated new leads through networking and cold-calling
  • Consistently achieved or exceeded sales targets
Skills

Industry Knowledge: Customer Service, Inventory Management, Team Management, Employee Management, Merchandising
Technical Skills: Microsoft Office Suite, POS System, SAP, Oracle, Square
Soft Skills: Leadership, Customer Service, Teamwork, Communication, Problem Solving, Time Management

How to Write a Home Depot Department Supervisor Resume

Here’s how to write a home depot department supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% through improved inventory management, resulting in increased customer satisfaction and reduced costs.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable number to demonstrate the scale of the project.

Identify and Include Relevant Keywords

When you apply for a job at The Home Depot, your resume goes through an applicant tracking system (ATS) that scans it for certain keywords. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

The best way to identify the right keywords is to read through job postings and take note of the terms that are used most frequently. Then, use those same words throughout your resume, especially in the summary, skills, and work experience sections. Here are some examples:

  • Merchandising
  • Store Management
  • Inventory Management
  • Retail
  • Loss Prevention
  • Retail Sales
  • Hiring
  • Time Management
  • Inventory Control
  • Customer Satisfaction
  • Employee Training
  • Sales
  • Store Operations
  • Customer Service
  • Team Building
  • Leadership
  • Teamwork
  • Negotiation
  • Microsoft Access
  • Team Leadership
  • Sales Management
  • Marketing
  • Management
  • Supervisory Skills
  • Strategic Planning
  • 5S
  • Social Media
  • Business Strategy
  • SAP Products
  • Team Communications

Showcase Your Technical Skills

Department supervisors at Home Depot use a variety of technology to manage their department and interact with customers. Some of the programs and systems that they are typically expected to be proficient in include: inventory management software, point-of-sale software, and customer relationship management software. Additionally, department supervisors need to be familiar with the Home Depot product catalog and the store’s return policy.

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