How to Be an Arbitrator: Training, Skills, and Practice

A career in alternative dispute resolution (ADR) offers an opportunity for experienced professionals to transition into a demanding and respected field. The increasing complexity of business disputes across various sectors has driven a steady demand for qualified neutrals who can resolve conflicts outside of traditional courts. Entering the field of arbitration requires a strategic approach that combines deep professional experience with specialized training and a focus on practice-building.

Understanding the Role of an Arbitrator

An arbitrator functions as a private judge, a neutral third party selected by disputing parties to hear a case and render a final decision. This role is distinct from mediation, where a neutral facilitates a voluntary agreement, and litigation, which takes place within the public court system. Arbitration is a more formal process than mediation, involving the presentation of evidence, witness testimony, and legal arguments in a structured hearing.

The core function involves a detailed review of all presented evidence and a thorough application of relevant laws or contractual terms to the facts of the case. The arbitrator’s final determination is called an award, and this decision is legally binding in most commercial and contractual settings. Parties often favor arbitration for its confidentiality, speed, and the ability to select a decision-maker with specific industry knowledge, making the arbitrator’s expertise central to the process.

Educational and Professional Pathways

The path to becoming a credible arbitrator generally requires a significant foundation of professional achievement, often spanning over a decade. The majority of established arbitrators hold a Juris Doctor (J.D.) degree, which provides a strong background in legal procedure, evidence, and complex contractual analysis. Legal experience, particularly as a litigator, corporate counsel, or retired judge, is often the most direct route to gaining recognition on major institutional rosters.

A J.D. is not the only qualifying credential, however, as many arbitration tribunals highly value deep subject-matter expertise. Non-lawyers with extensive professional experience in technical fields such as engineering, finance, construction, or intellectual property frequently become arbitrators. These professionals typically possess 10 to 15 years of senior-level experience, allowing them to understand the nuances of highly specialized disputes. For example, a construction dispute may be better served by an arbitrator who is a licensed civil engineer with a long history of managing major projects.

Specialized Training and Certification Requirements

Transitioning from a successful professional career to an active arbitration practice requires formal, post-qualification training in the specific procedures and ethics of alternative dispute resolution (ADR). Major institutions maintain strict qualification criteria for entry onto their professional rosters. The American Arbitration Association (AAA) requires arbitrators to demonstrate ADR experience and training, often through its own specialized courses in commercial or construction arbitration.

Securities disputes are handled by the Financial Industry Regulatory Authority (FINRA), which mandates that all accepted applicants complete its Basic Arbitrator Training Program. This curriculum covers the entire arbitration process, including arbitrator selection, discovery, and disclosure requirements. For labor and employment matters, the Federal Mediation and Conciliation Service (FMCS) requires candidates to demonstrate experience by submitting a required number of final and binding awards or by completing specialized courses like its Becoming a Labor Arbitrator (BALA) program. All institutional training emphasizes the Codes of Ethics, which place a continuous obligation on the neutral to disclose any relationships that could compromise impartiality, making procedural and ethical knowledge a prerequisite for serving.

Essential Skills for Effective Arbitration

Beyond academic credentials and specialized training, an arbitrator relies on a distinct set of professional attributes to manage a proceeding fairly and efficiently. These attributes ensure the process is fair, transparent, and efficient:

  • Impartiality: Maintaining a neutral stance and avoiding the appearance of bias toward any party.
  • Active listening: Understanding the context, emotions, and underlying motivations of the parties, not just hearing testimony.
  • Strong analytical abilities: Sifting through voluminous evidence, separating facts from opinions, and applying complex legal or contractual principles.
  • Effective case management: Controlling the process, establishing firm procedural timetables, and preventing delay tactics.
  • Clear writing: Articulating the logic and evidence used to reach the conclusion in a transparent, well-reasoned final award.

Choosing Your Area of Specialization

Arbitrators rarely succeed as generalists; marketability and credibility are directly linked to a specific area of expertise. Selecting a narrow niche is a necessary step for attracting cases and being chosen by sophisticated legal counsel. The most common areas of specialization include Commercial Arbitration, which covers breach of contract and business torts, and Labor and Employment Arbitration, which focuses on collective bargaining agreements and wrongful termination claims.

Other highly sought-after specializations include Construction Disputes, which often involve complex technical issues like design defects or project delays, and Securities/Financial Arbitration, typically administered through FINRA. When parties select an arbitrator, they are primarily seeking a decision-maker who can quickly grasp the pivotal facts of a specialized dispute, making deep sector knowledge a powerful competitive advantage.

Launching and Building Your Arbitration Practice

Establishing an active practice requires a proactive business development strategy focused on securing appointments from law firms and corporate counsel. The first step involves creating a professional profile and resume specifically tailored for arbitration panels, highlighting the precise industry expertise and ADR training that aligns with the chosen specialization. This profile must also clearly state a competitive fee schedule, which is often structured as an hourly rate, with established arbitrators typically charging $300 to over $1,150 per hour, though many newcomers take fixed-rate, low-pay cases to gain initial experience. Networking within the ADR community and the target industry is essential for building a referral base, and activities like attending conferences and writing articles help establish a reputation as a thought leader. New arbitrators benefit significantly from mentorship or co-arbitration opportunities with seasoned neutrals, which provides real-world experience and expands their professional network.