How To Become a Dollar Tree Assistant Manager: Step-by-Step Guide
Learn about the steps important to pursuing a career as a Dollar Tree assistant manager, including education, skills, salary and more.
The Dollar Tree is a discount store chain that offers a variety of items for $1 or less. The company has been in business since 1986 and has grown to over 15,000 locations across the United States. As an assistant manager at Dollar Tree, you would be responsible for assisting the store manager with daily operations, including supervising employees, stocking shelves and handling customer service issues. If you are interested in becoming an assistant manager at Dollar Tree, this article will explain the steps you need to take.
What Does a Dollar Tree Assistant Manager Do?
The assistant manager is responsible for assisting the store manager in all store operations and ensuring compliance with company policies and procedures. Some of their primary responsibilities include:
- Supervising and coaching store associates
- Assisting with training new associates
- Helping to resolve customer complaints
- Maintaining store cleanliness and organization
- Monitoring inventory levels and ordering merchandise as needed
- Processing customer transactions
- Balancing the store’s cash register
- Opening and closing the store
Dollar Tree Assistant Manager Salary and Job Outlook
The average salary for a Dollar Tree assistant manager is $46,959.76 per year. This figure can vary based on the number of hours worked, geographical location and other factors.
The Bureau of Labor Statistics expects job prospects for assistant managers at dollar stores to decline over the next decade. This might be due to an increase in the number of customers who choose to shop online rather than visit a physical store.
How to Become a Dollar Tree Assistant Manager
Here are several steps you should take to become a Dollar Tree assistant manager.
1. Complete a high school diploma or equivalent
Dollar Tree requires that assistant managers have a high school diploma or equivalent. If you are currently in high school, consider taking courses in business and retail management to prepare for your future role as an assistant manager at Dollar Tree. You can also take part in internships at local businesses to gain experience and build your resume.
If you have already graduated from high school, consider enrolling in college courses related to business administration or retail management. This will help you learn more about the field and develop skills necessary for the position of assistant manager.
2. Gain experience in customer service and retail sales
Dollar Tree requires all assistant managers to have at least two years of experience in customer service and retail sales. If you are currently employed, consider asking your employer if they would be willing to give you a promotion so that you can gain the necessary experience for this position.
If not, look for part-time jobs where you can interact with customers and sell products. You may also choose to work as a cashier or stocker at another retailer to get similar experience.
3. Develop strong leadership skills
As a Dollar Tree assistant manager, you will be responsible for supervising and training employees. You may also need to train new hires on the company’s policies and procedures. To develop strong leadership skills, it can help to take courses in business administration or management at a local college or online through an accredited program.
You can also gain experience by working as a store manager or supervisor at another retail establishment. This can help you learn how to manage multiple tasks and direct employees in their duties.
4. Be able to work a flexible schedule, including evenings and weekends
Dollar Tree stores are open during hours that may not be typical for other retail businesses. Assistant managers at Dollar Tree often have to work evenings, weekends and holidays. This can include working early in the morning or late at night when most customers are shopping.
If you need a regular schedule, this job might not be right for you. However, if you’re flexible with your hours, you can earn extra income by working these hours.
5. Take initiative to solve problems as they occur
As an assistant manager, you are responsible for ensuring that the store runs smoothly and that customers have a positive shopping experience. If there is a problem with inventory or if a product is out of stock, it is your responsibility to find a solution. For example, if a shelf needs restocking, you may need to ask other employees to help you complete this task.
6. Be able to lift heavy objects
As a Dollar Tree assistant manager, you may be required to lift and move large boxes of merchandise. You should be able to lift objects weighing up to 50 pounds without assistance. This is necessary when moving products from the stockroom into the sales floor or rearranging displays.
7. Have good communication skills
As a Dollar Tree assistant manager, you will be responsible for communicating with your store’s employees and customers. You should always speak to your employees in a positive tone and let them know what they are doing well. You should also communicate clearly with your customers so that they feel valued and satisfied with their shopping experience.
You may need to give instructions or directions to your employees over the phone when someone calls into the store. It is important to have good communication skills so that you can relay information effectively.
