You can cancel your Canva Pro or Canva for Teams subscription from your account settings on Canva’s website, but if you signed up through the Apple App Store or Google Play Store, you need to cancel through that store instead. The process takes just a few minutes either way.
Check Where You Subscribed First
Before you do anything, figure out how you originally signed up. This determines where you need to go to cancel. You have an app store subscription if you subscribed through the Canva mobile app on your phone or tablet and your charges come through your Apple ID or Google Play account. You can verify this by checking your device’s app store subscriptions or looking at your bank statement to see whether the charge came from Apple, Google, or Canva directly.
This distinction matters because Canva cannot cancel or refund a subscription that’s billed through Apple or Google. Only the store that processes your payment can stop it.
Cancel Directly Through Canva
If you subscribed on Canva’s website or desktop app and pay Canva directly (via credit card or PayPal), follow these steps:
- Log in to your Canva account at canva.com
- Click the gear icon or your account name to open Account Settings
- Select the Billing & plans tab
- Look for the option to cancel your plan and follow the prompts
Canva will ask why you’re leaving and may offer a discount or a plan change before finalizing. You can skip through these screens. Once confirmed, your paid features remain active until the end of your current billing period. After that date, your account reverts to Canva Free, and you keep access to any designs you created, though premium elements, templates, and features like background remover will no longer be available.
Cancel Through the Apple App Store
If Apple handles your billing, uninstalling the Canva app from your iPhone or iPad does not cancel your subscription. You will keep getting charged until you cancel through Apple’s subscription settings. Here’s how:
- Open Settings on your iPhone or iPad
- Tap your name at the top, then tap Subscriptions
- Find Canva in the list and tap it
- Tap Cancel Subscription and confirm
You can also manage subscriptions through the App Store app by tapping your profile icon, then selecting Subscriptions.
Cancel Through Google Play
For Android users who subscribed through Google Play, the same rule applies: deleting the app does not stop charges. Cancel from within Google Play:
- Open the Google Play Store app
- Tap your profile icon, then tap Payments & subscriptions
- Tap Subscriptions and find Canva
- Tap Cancel subscription and follow the prompts
Canceling a Canva for Teams Plan
If you’re on a Canva for Teams plan, only the team owner (the person who set up and pays for the plan) can cancel it. Team members cannot cancel on their own. The owner follows the same steps through Canva’s billing settings. Once canceled, all team members lose access to paid features at the end of the billing cycle, though individual designs remain in each person’s account.
If you’re a team member who wants to stop using Canva, you can leave the team from your account settings, but that won’t cancel the plan or stop charges for the owner.
Refunds After Canceling
Canva’s general policy is that subscriptions are not refundable. However, Canva says it reviews every refund request individually and sometimes makes exceptions depending on the circumstances. If you want to try, submit a request through Canva’s support page shortly after canceling.
If you subscribed through Apple, Canva cannot process your refund at all. You need to request it directly from Apple Support, since Apple handles all billing for App Store subscriptions. Google Play subscribers should similarly contact Google for refund requests.
What Happens to Your Designs
Canceling does not delete your Canva account or your designs. Everything you’ve created stays in your account, and you can still open, view, and edit designs using Canva Free’s tools. The catch is that any premium stock photos, videos, or graphics you used in those designs may display a watermark or become inaccessible. Templates and features exclusive to paid plans (like Magic Resize, Brand Kit, and the background remover) will also be locked.
If you want to preserve finished work, download your important designs as PNG, PDF, or other file formats before your paid access expires. That way you have local copies regardless of what happens to your account.