How to Change Payment Date on Klarna in the App

You can extend a Klarna payment due date by up to 7 days through the Klarna app, but only once per order and only for certain payment plans. Klarna doesn’t let you pick a completely new date on the calendar. Instead, it offers a one-time extension that pushes your next payment back by up to a week.

How to Extend Your Due Date in the App

Open the Klarna app and follow these steps:

  • Go to Payments. This shows all your active orders with upcoming due dates.
  • Select the order you want to reschedule.
  • Tap Options, then tap Extend due date.

Once you confirm the extension, all remaining payments for that order shift forward from the new date. So if you have three installments left and you push the next one back by a week, the following two payments also move back by a week. You can verify the updated schedule by tapping “Show plan” on the order page.

Which Payment Plans Qualify

The extension feature is available for Pay in 4 purchases, which split your total into four interest-free installments over six weeks. It is not available for Pay over time (Klarna’s longer-term financing option), and financing statements cannot be rescheduled at all. Pay in 30 Days orders may also offer an extension, but check your specific order in the app to confirm, since availability can vary.

The key limits to keep in mind: you get one extension per order, and it maxes out at 7 days. There’s no fee for using it, and it won’t trigger a late charge as long as you pay on the new date.

Why the Option Might Not Appear

If you don’t see the “Extend due date” button when you tap Options on an order, a few things could be going on. You may have already used your one-time extension for that purchase. The order might be on a Pay over time or financing plan, which aren’t eligible. Or the payment may be too close to its due date or already past due, which removes the option.

If none of those apply and you still can’t find the feature, reach out to Klarna’s customer support through the app. Tap the menu, then “Customer service” or “Chat,” and a support agent can look into whether a manual adjustment is possible for your situation.

What Happens If You Miss a Payment

If you can’t extend and end up missing a due date, the consequences depend on which plan you’re using. For Pay in 4 orders, Klarna may charge a late fee on each missed installment. For Pay in 30 Days, no late fees currently apply, though your individual terms may differ. For Pay over time (financing), both late fees and interest can accumulate as outlined in your credit agreement.

Klarna typically makes multiple collection attempts before assessing a fee, so a failed payment from insufficient funds doesn’t immediately result in a charge. Still, if you know you’ll be short, using the extension before the due date passes is the simplest way to avoid any issue. Making a partial payment early, if your budget allows, can also reduce the amount due on the scheduled date.

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