You can delete your Cash App account directly from the app in about two minutes. Before you do, you’ll need to withdraw any remaining balance and sell any stocks or bitcoin tied to your account. Here’s exactly how the process works and what to handle first.
What to Do Before You Close Your Account
Cash App requires you to move all your money out before it will let you close. That means three things: withdrawing your cash balance, selling any stocks you hold through Cash App Investing, and selling any bitcoin in your account. If you have both a personal and a business account linked together, closing one closes both, so you’ll need to empty the funds from each.
To withdraw your remaining balance:
- Open Cash App and tap the Money tab on the home screen
- Tap Cash Out
- Enter the amount and choose your deposit speed
- Confirm with your PIN or biometrics
If you run into trouble cashing out, you may need to link a new debit card or bank account first. This sometimes happens when your previously linked card has expired or your bank account was disconnected.
You’ll also want to cancel or redirect any direct deposits pointing to your Cash App account. Once your account is closed, pending direct deposits get returned to the originator (your employer, for example) within 3 to 5 business days. Reach out to whoever sends those deposits and give them updated banking information so you don’t miss a payment.
How to Delete Your Account in the App
Once your balance is at zero and you’ve sold any investments:
- Tap your profile icon in the top right corner of the home screen
- Scroll down and tap Support
- Tap Account & Settings
- Tap Close Your Cash App Account
That’s it. The deletion is permanent, meaning your $cashtag, transaction history, and personal information are removed. You won’t be able to reactivate the same account later.
How to Delete Your Account Without the App
If you’ve already uninstalled Cash App or can’t access it, call Cash App support directly at (800) 969-1940. Phone support is available daily from 8 AM to 9:30 PM ET. A representative can walk you through closing the account over the phone.
Cash App also offers a chat option, but it requires downloading the app, scanning a QR code, and navigating through the in-app support menu. If you’re trying to avoid reinstalling, the phone call is the simpler path.
Tax Documents After Closure
If you used a Cash App Business account and received payments above the IRS reporting threshold, you’ll still receive a Form 1099-K even after closing your account. Cash App is required to send this form for the tax year in which you hit that threshold, regardless of whether the account is still active. Make sure Cash App has your current mailing address before you close, or keep your email on file so you can receive any digital tax documents.
What Happens After You Close
Once your account is closed, you lose access to most features immediately. You can still withdraw leftover funds if something didn’t transfer cleanly, but you won’t be able to send or receive payments, and your $cashtag becomes unavailable. Any pending direct deposits bounce back to the sender within a few business days.
If you decide later that you want to use Cash App again, you’ll need to create an entirely new account with a new $cashtag. Your old transaction history won’t carry over.