A purchase order (PO) is a foundational document in modern business procurement, serving as the official communication of a buyer’s intent to purchase goods or services from a seller. Establishing a formal PO process is an effective way to manage and control organizational spending before any money is committed. A properly raised PO provides a clear audit trail for transactions, which is instrumental for budget control, financial forecasting, and ensuring efficient payment cycles. This process standardizes purchasing and protects both the buyer and the seller by setting clear expectations for the transaction.
Understanding Purchase Orders: Definition and Purpose
A Purchase Order is a formal, commercial document issued by a buyer to a seller, stating the specifications, quantities, and agreed-upon prices for required products or services. Once the supplier accepts this document, the PO transforms into a legally binding contract, obligating the buyer to accept and pay for the items under the specified terms. The primary function of a PO is to gain financial control over expenditures by ensuring every purchase is approved and budgeted for before the order is placed.
The PO differs from an invoice. The buyer creates and sends the PO before the goods or services are delivered, initiating the transaction. Conversely, the seller issues an invoice after the fulfillment of the order as the formal request for payment. While both documents contain similar details, the PO is a proactive control mechanism for the buyer, and the invoice is a reactive billing document from the seller.
Preliminary Steps: Gathering Required Information
Raising a Purchase Order begins with meticulous data gathering, as errors at this stage can derail the entire procurement process. Before accessing the procurement system, the requester must have precise details confirming the need and the cost. This initial collection ensures the PO is accurate, compliant with internal policies, and reflective of the agreed-upon terms with the vendor.
The integrity of the PO relies on having several specific data points verified and documented. These details form the basis of the contractual agreement and are necessary for the financial system to process the request correctly:
- Vendor legal name and ID, along with remittance and contact information.
- Detailed description of goods or services, including specifications, model numbers, or a comprehensive scope of work.
- Agreed-upon pricing, quantity, and unit of measure for each line item.
- Required General Ledger (GL) code or cost center, which dictates the budget allocation.
- Requested delivery date, shipping address, and specific terms of payment, such as Net 30 or Net 60.
- Internal justification for the purchase, often linked to an approved purchase requisition or business case.
Step-by-Step Guide to Creating the Purchase Order
After gathering all required information, the data is entered into the organization’s procurement software, such as SAP or Oracle. The process begins with creating a new PO request, where the system automatically generates a unique, sequential Purchase Order number for tracking. This number serves as the primary identifier for the transaction through its entire lifecycle.
The user first enters the header information, including the buyer’s company details, the vendor’s contact information, and the selected shipping and billing addresses. Next, the requester moves to the line-item section. Each distinct item or service must be added as a separate line, specifying the quantity, unit price, and the precise budget code against which the funds will be reserved.
The final step is attaching any necessary supporting documentation, such as the vendor quote, a signed contract, or a statement of work. This documentation provides context and proof of the agreed-upon pricing and scope, which approvers use to validate the request. Once complete, the requester submits the PO into the internal approval chain.
Navigating the Approval Workflow
Submission of the PO initiates the internal approval workflow, a structured routing process that ensures the expenditure is authorized by the appropriate personnel. Approval hierarchies are based on financial value thresholds; a low-value purchase may only require one manager’s sign-off, while a high-value purchase might escalate to a department head or finance executive. Delegated authority determines who is empowered to approve spending up to a certain limit, ensuring proper fiscal oversight.
The requester must monitor the PO status within the system, as the document is not formally “raised” until it has passed all necessary internal checks and is officially released. Common delays occur if the GL code is incorrect, routing the request to the wrong budget owner, or if the purchase exceeds an approver’s spending limit. If the PO stalls, the requester may need to follow up or provide additional clarification. Only after the PO is fully approved is it transmitted to the vendor, becoming an external, binding commitment.
Completing the Cycle: Receiving, Matching, and Closing the PO
The final stage of the procurement cycle occurs after the vendor accepts the PO and delivers the goods or services. The requester or an assigned receiving department must formally acknowledge receipt of the order, usually by generating a Goods Receipt (GR) or a Service Entry Sheet in the system. This internal document confirms that the items were received in the correct quantity and condition, triggering the next phase of payment processing.
The Accounts Payable department then executes the 3-Way Match process, the internal control mechanism for authorizing payment. This involves comparing three documents to ensure they align: the original Purchase Order, the Goods Receipt, and the Vendor Invoice. If the quantity and price match across all three documents, the invoice is approved for payment, safeguarding the company against incorrect billing. Once payment is remitted to the vendor, the PO is formally closed in the system, concluding the transaction and maintaining a clean audit trail.
Common Mistakes and Best Practices
A frequent mistake is raising a retroactive Purchase Order, which means placing an order with a vendor before securing internal PO approval. This practice bypasses internal controls and undermines budget integrity, often leading to payment delays or disputes. To maintain an efficient process, all purchases must follow the approved workflow, ensuring the PO is issued to the vendor before any goods are shipped.
A sound practice involves providing clear and detailed line item descriptions on the PO, especially for services or complex items. Ambiguous descriptions often lead to discrepancies during the 3-Way Match and cause confusion about what was delivered. Organizations should also avoid “splitting” large purchases into multiple smaller POs to circumvent managerial approval thresholds. Finally, always confirm that the vendor has formally acknowledged and accepted the PO terms before fulfilling the order, solidifying the legal contract.

