A powered industrial truck, commonly known as a forklift, is a machine designed to lift, move, and stack materials over short distances. Forklifts are assets in logistics and warehousing, enhancing efficiency in material handling. Operating a forklift involves navigating dynamic environments while managing heavy loads, requiring formal training and certification before operation.
Mandatory Certification and Training Requirements
Operating this machinery without formal training is strictly prohibited. Authorization requires a comprehensive program combining theoretical instruction and practical skills assessment. This ensures operators understand safe operation mechanics and associated equipment hazards.
Training in the United States must adhere to OSHA standards (29 CFR 1910.178). Instruction must cover operating instructions, warnings, precautions for the specific truck type, and unique workplace characteristics. Following classroom instruction, a practical evaluation must confirm the trainee’s proficiency in physical operation.
A qualified person must perform this practical evaluation, observing safe maneuvers and load handling. Certification is not permanent; performance must be evaluated at least once every three years. Refresher training is mandated following an accident, unsafe operation, or assignment to a different truck type.
Understanding Forklift Anatomy and Types
Understanding the core mechanical structure of the truck is necessary for safe operation, beginning with the mast that handles the vertical lifting and the forks that engage the load. The overhead guard protects the operator from falling objects, while the heavy counterweight located at the rear balances the load being carried. The stability triangle is the geometric area defined by the three points of contact the truck makes with the ground, and maintaining the load within this area is critical to preventing tip-overs.
Forklifts are categorized based on their design and application:
- Counterbalance Forklifts: The most common type, featuring weights in the rear chassis to offset the load weight. They are generally used for material transport and stacking within warehouses and manufacturing facilities.
- Reach Trucks: Designed for high-density storage environments, utilizing stabilizing legs and a mechanism that allows the mast and forks to extend forward to retrieve loads. They are specific to narrow-aisle operations.
- Order Pickers: Lift the operator along with the load to allow for individual item retrieval from high shelves rather than moving full pallets. They are specialized for piece-picking operations.
- Pallet Jacks/Walkie Stackers: The smallest category, designed for moving loads horizontally or stacking lighter loads at low heights. These are pedestrian-controlled machines.
Conducting Essential Pre-Operation Safety Checks
Before the start of every work shift, or before operating a vehicle that has been idle, the operator must conduct a thorough inspection of the equipment. This procedure identifies mechanical faults that could lead to property damage or personal injury during operation.
The mandatory pre-operation inspection includes checking the following components:
- Fluid and Battery Levels: Verify engine oil, hydraulic fluid, and coolant levels for internal combustion models. For electric trucks, confirm electrolyte levels are adequate and charging cables are free from damage or corrosion.
- Tire and Wheel Condition: Inspect tires for proper inflation or check for cuts and wear on solid tires. Damaged tires affect stability and braking distance. All wheel lug nuts must appear secure.
- Mast and Hydraulic Function: Check the mast assembly for bent or cracked components, and inspect lift chains for proper tension and lubrication. Test hydraulic controls to ensure lift, lower, and tilt functions operate smoothly without unusual noises or fluid leaks.
- Safety Devices (Horn, Lights, Brakes): Test the functionality of the horn, lights, and warning beacons. Perform a functional test of both the service brake and the parking brake to confirm the truck can stop reliably and remain stationary when parked.
Mastering Basic Driving Maneuvers
After completing the pre-operation check, the operator can start the engine or activate the battery and ensure the seatbelt is fastened before moving the machine. Forklifts utilize controls including a steering wheel, accelerator pedal, brake pedal, and levers for hydraulic functions like lift and tilt. Smooth operation is achieved by applying gradual pressure to the accelerator and avoiding sudden, jerky movements which can compromise stability.
A fundamental difference in operating a forklift is the use of rear-wheel steering, which allows for a tighter turning radius compared to standard automobiles. Because the steering axle is at the rear, the back end of the truck swings wide in the opposite direction of the turn, requiring the operator to execute wide turns and constantly monitor the clearance of the rear end. Operators must always look in the direction of travel, particularly when operating in reverse.
Braking should be applied gradually and well in advance of the intended stopping point, especially when carrying a load. Rapid deceleration creates a forward momentum that can destabilize the load or cause the rear wheels to lift off the ground, a precursor to a rear tip-over. When traveling without a load, the forks should be carried approximately four to six inches off the floor to prevent scraping or snagging on uneven surfaces.
Principles of Safe Load Handling and Stability
The safe handling of materials is governed by understanding capacity, load center, and the maintenance of the stability triangle. Every forklift is equipped with a capacity plate that clearly indicates the maximum weight it can safely lift at a specified load center distance. The load center is the horizontal distance from the vertical face of the forks to the load’s center of gravity, which typically defaults to 24 inches for a standard pallet. Never exceed the rated capacity listed on this plate, as doing so immediately compromises the truck’s stability.
When approaching a load, the operator must center the forks and insert them completely underneath the pallet or skid to ensure the load is fully supported. Once the forks are fully engaged, the mast should be tilted back slightly to stabilize the load against the carriage before lifting it clear of the stack. The load must then be lowered to the lowest safe transport height, typically four to six inches from the ground, with the mast tilted back fully before traveling.
Traveling with a load requires maintaining a low center of gravity to prevent lateral instability. A raised load significantly reduces the stability triangle, making the truck highly susceptible to tipping during turns or braking. When maneuvering on ramps or inclines, the truck must always travel with the load pointed uphill, regardless of the direction of travel, to utilize the truck’s weight for stability. If traveling unloaded, the forks should point downhill.
Operating Safely in Varied Workplace Environments
Maintaining situational awareness is necessary for safe operation across different working conditions and environments. When operating near pedestrians, the operator must always assume the right-of-way belongs to the person on foot and must yield. Using the horn when approaching blind corners or doorways is mandatory to alert others to the presence of the moving machine.
Operators must maintain a safe distance from other powered industrial trucks, ensuring they can stop safely if the machine ahead suddenly brakes. Clearance checks are also necessary when entering trailers, driving through doorways, or stacking materials near overhead obstructions like pipes or lighting fixtures. Any change in the floor surface, such as transitioning from dry concrete to a wet or metal surface, requires a reduction in travel speed to prevent skidding.
Post-Operation Procedures and Maintenance Reporting
At the conclusion of the operating shift, or when the truck is left unattended, specific shutdown protocols must be followed to ensure the machine is safely secured. The truck should be parked in its designated area, away from traffic lanes and exits, with the forks fully lowered flat to the floor. The parking brake must be engaged, and the power must be shut off, removing the key to prevent unauthorized use.
If the truck is electric, it should be connected to the charging station following proper safety procedures for battery handling. Internal combustion trucks that require fuel should be refueled in a designated, well-ventilated area. Any mechanical or safety defects discovered during the shift or the final shutdown inspection must be immediately reported to a supervisor for prompt repair.

