How to Start a Scrub Business From Scratch

The medical apparel industry is experiencing significant growth, moving beyond basic uniforms to embrace functional and fashionable designs. This evolution presents a considerable opportunity for new entrepreneurs. The demand for high-quality, comfortable, and stylish scrubs is on the rise, fueled by an expanding healthcare sector and a greater emphasis on professional well-being. For those looking to enter this market, understanding the path from a simple idea to a thriving business is the first step.

Develop a Business Plan

A business plan serves as a foundational roadmap for your venture, outlining your objectives and the strategies to achieve them. It should begin with an executive summary and a business description that defines your mission and core values. For instance, a mission could be centered on providing eco-friendly and stylish scrubs for healthcare professionals.

A component of your plan is in-depth market research. This involves analyzing the current landscape, identifying major competitors, and understanding industry trends, such as the demand for sustainable materials and advanced fabrics. This analysis helps you identify your specific target audience. You must define who you are selling to, whether it’s nurses in fast-paced hospitals, dental hygienists, veterinarians, or medical students.

Based on this research, you can identify a niche that allows your brand to stand out in a competitive market. Examples of a strong niche include:

  • Focusing on petite or plus-size offerings.
  • Using bold and unique patterns.
  • Designing scrubs with specific features for a particular medical specialty.
  • Committing to eco-friendly fabrics like recycled polyester or organic cotton.

Handle Legal and Financial Setup

Before you can begin selling, you must establish a formal business structure. Common choices for new online businesses are a sole proprietorship or a Limited Liability Company (LLC). An LLC is often preferred because it provides a layer of personal asset protection, separating your personal finances from your business’s liabilities. The process involves filing formation documents with the secretary of state’s office in your state.

After establishing your legal entity, you will need to obtain an Employer Identification Number (EIN) from the IRS. This number functions like a Social Security number for your business. It is required for opening a business bank account, filing taxes, and hiring employees.

Keeping your business and personal finances separate is a fundamental practice. Opening a dedicated business bank account using your new EIN simplifies accounting and tax preparation. This also reinforces the legal separation between you and your company, which is especially important for LLC owners.

Source and Develop Your Product

You will need to decide between a domestic or an overseas manufacturer, each with its own set of advantages. Domestic manufacturers offer faster communication, higher quality control, and quicker shipping times, though often at a higher cost. Overseas manufacturers, found on platforms like Alibaba, can provide lower production costs and access to a wider range of materials, but may present challenges in communication and logistics.

When evaluating potential suppliers, it is important to vet them by reviewing their experience and asking for samples of their work. Requesting and testing product samples is a necessary step to ensure the manufacturer can meet your quality standards for fabric, stitching, and overall construction before committing to a large production run.

The quality of your scrubs will be defined by their material and design. Healthcare professionals prioritize fabric that is comfortable, durable, and functional. Look for materials with four-way stretch, moisture-wicking properties to keep the wearer dry, and antimicrobial treatments to inhibit bacterial growth. The design should incorporate practical elements like strategically placed pockets for tools, utility loops, and a fit that allows for a full range of motion throughout long shifts.

Build Your Brand and E-commerce Store

Your brand is more than just a name; it’s the personality and story that connects with your customers. Start by choosing a memorable business name and designing a professional logo that resonates with your target audience of healthcare professionals.

User-friendly platforms like Shopify are popular choices for new entrepreneurs because they offer comprehensive tools to build and manage an online store without extensive technical knowledge. The design of your website should be clean, professional, and consistent with your brand’s visual identity, including your logo and color scheme.

High-quality product photography is necessary for an online clothing business. Customers cannot touch or try on the scrubs, so your images must clearly showcase the fit, fabric texture, and unique features of your designs from multiple angles. These visuals should be paired with compelling product descriptions that highlight the key benefits, such as the moisture-wicking fabric or the functionality of the pocket design, to help customers understand the value of your product.

Determine Your Pricing Strategy

A thoughtful pricing strategy is necessary for profitability. The foundation of your pricing is understanding the Cost of Goods Sold (COGS), which includes all direct costs associated with making your product. This encompasses the cost of raw materials, manufacturing expenses per unit, and shipping fees from the factory to your warehouse.

To set a retail price, you apply a markup to your COGS. A common approach in direct-to-consumer e-commerce is to aim for a baseline profit margin of at least 50%. For example, if your total COGS for a scrub set is $35, a 50% margin would suggest a retail price of $70.

While it is useful to research what your competitors are charging, you should not let their prices dictate your own. Your pricing should reflect the quality of your materials, the uniqueness of your designs, and the overall value your brand offers. If you are using premium, sustainable fabrics and a more functional design, you can justify a higher price point compared to mass-market alternatives.

Launch and Market Your Scrubs

Digital marketing is the most effective way to reach healthcare professionals. Social media platforms like Instagram and TikTok are powerful tools for showcasing your scrubs in a dynamic and visually appealing way. You can create content that shows your apparel in action, highlighting its fit and functionality in a realistic setting.

Collaborating with healthcare influencers can provide authentic social proof and build trust with your target audience. These individuals can offer genuine reviews and demonstrate the product to their dedicated followers, who are often fellow medical professionals. This form of marketing can be highly effective in driving initial sales.

To accelerate growth, consider implementing targeted advertising campaigns on social media and search engines. These platforms allow you to direct your ads to users based on specific demographics, interests, and even job titles like “Registered Nurse” or “Dental Hygienist.” Another effective strategy is to offer group discounts to hospitals, clinics, and private practices to encourage bulk orders and establish your brand.