How to Write a Receipt for a Product or Service

A receipt is a written record that confirms a transaction between a buyer and a seller. For anyone running a business, from a small retail shop to a freelance service provider, understanding how to create this document is an important skill.

Why Receipts Are Important

A receipt is a formal record of payment for both the seller and the buyer. For a business, these documents are part of maintaining accurate financial records for tracking income, managing expenses, and preparing tax returns. Receipts provide a paper trail to resolve financial discrepancies and serve as evidence during an audit. They also allow a business to track sales data to understand which products or services are most popular.

For the customer, a receipt is their proof of purchase. This document is required for returns, exchanges, or warranty claims. It allows them to verify transaction details, track their spending, and serves as confirmation of payment in a dispute.

What to Include on a Receipt

A complete receipt should feature specific information to document a transaction. This ensures the receipt is useful for both your records and your customer’s needs.

  • Display your business name, address, phone number, and email address at the top. This identifies you as the seller and makes it easy for the customer to contact you. Adding a business logo can create a more professional appearance.
  • Record the exact date the payment was made, as this is a reference point for returns or warranty periods.
  • Include a unique identification number to help track sales and locate a specific transaction. Numbering receipts sequentially is a common practice.
  • List each product or service sold. For each item, include a brief description, the quantity purchased, and the price per unit. For services, this may include the number of labor hours and the hourly rate.
  • Show the subtotal before any taxes are added, any applicable sales tax, and the grand total the customer paid. Any discounts applied should also be clearly noted.
  • Indicate how the customer paid, whether with cash, a credit card, or a digital transfer. For card payments, it can be useful to include the last four digits of the card number.

How to Create a Receipt

There are several methods for generating receipts for your customers. The approach you choose may depend on your business volume and comfort with technology. Each method can produce a professional document if it contains all the necessary information.

A simple option is a carbon copy receipt book from an office supply store. These books provide pre-printed templates and create an instant copy for your records. Another approach is to create your own template using a word processor or spreadsheet program, which allows for customization and can be printed or emailed to customers.

For more automation, numerous software applications and online tools are available. Many accounting software packages and point-of-sale (POS) systems have built-in receipt generation features. These tools can automatically populate customer details, calculate totals, and track sequential receipt numbers, streamlining the entire process.