Industrial Engineer: What Do They Do?

Industrial engineering is a field dedicated to optimizing complex processes and systems to make operations faster, safer, and more cost-effective. This branch of engineering is distinctive because it focuses on the integrated systems of people, materials, and technology. The work of industrial engineers shapes our daily experiences, from the manufacturing of goods to the delivery of services.

What is an Industrial Engineer?

An industrial engineer is a problem-solver who specializes in eliminating waste and improving efficiency. They design, analyze, and manage the systems and processes fundamental to an organization’s operations. Their primary objective is to streamline operations for the best use of a company’s resources, including its workforce, materials, machinery, and energy.

Unlike other engineering disciplines that focus on designing a specific product, industrial engineers concentrate on the “how.” They examine the entire production lifecycle to identify and remove bottlenecks, reduce costs, and enhance quality. This perspective allows them to optimize entire workflows and organizational structures, ensuring all parts of a system work together productively.

Key Responsibilities of an Industrial Engineer

Analyzing and Improving Processes

Industrial engineers study existing operations by collecting and analyzing data through time studies, workflow analysis, and direct observation. By mapping out every step of a process, they pinpoint non-value-added activities like unnecessary delays. For example, an engineer might analyze an assembly line and find that rearranging workstations could cut production time by 15%, leading to significant cost savings.

Designing Efficient Systems

Industrial engineers design new, optimized systems or redesign existing ones. This can involve planning a factory floor layout to ensure a logical flow of materials and minimize worker movement. In a warehouse, this might mean designing an inventory system that uses robotics to speed up order fulfillment and reduce errors. These designs integrate workers, machines, and information to create a productive environment.

Ensuring Quality Control

Industrial engineers develop and implement quality control systems to ensure products meet specific standards. This involves applying methodologies like Six Sigma, which uses statistical analysis to identify and eliminate defects. For instance, an engineer in a food processing plant might implement automated checks to monitor temperature and consistency, ensuring every batch meets safety and quality requirements.

Managing Supply Chains and Logistics

Industrial engineers optimize everything from the procurement of raw materials to the final distribution of products. This can involve analyzing transportation networks to find the most efficient delivery routes, reducing fuel costs and delivery times. They also design and manage warehouse operations and inventory control systems to ensure products are available when needed without carrying excessive stock.

Integrating People and Technology

Industrial engineers focus on the human element within systems, designing workstations and processes that are efficient, ergonomic, and safe. They manage the integration of new technologies, ensuring automation and digital tools are implemented smoothly. This requires collaboration with various departments to train staff and manage the transition so that technology enhances the workflow.

Where Do Industrial Engineers Work?

While traditionally associated with manufacturing, the versatility of industrial engineers is now in demand across a diverse range of sectors. The healthcare industry employs them to improve patient flow, reduce wait times, and streamline surgical scheduling to increase the number of procedures that can be performed safely. In logistics and e-commerce, they design and manage distribution centers to optimize warehousing and shipping. The finance and banking sectors also hire industrial engineers to improve customer service processes and operational workflows.

Essential Skills for Industrial Engineers

Success in industrial engineering requires a mix of technical knowledge and interpersonal abilities for implementing change.

Common technical skills include:

  • Data analysis, statistical modeling, and mathematics
  • Methodologies such as Lean Manufacturing and Six Sigma
  • Simulation software for modeling new systems
  • Computer-aided design (CAD) tools

Important soft skills include:

  • Complex problem-solving and critical thinking
  • Diagnosing issues and developing innovative solutions
  • Communication and collaboration with all levels of an organization
  • Implementing new processes and driving improvement initiatives

Career Path and Outlook

The standard entry point is a bachelor’s degree in industrial engineering or a related field. Many professionals advance their careers by pursuing credentials, such as a Professional Engineer (P.E.) license or certifications in Six Sigma or project management.

The career outlook is positive, with the U.S. Bureau of Labor Statistics projecting employment to grow 12 percent from 2023 to 2033, which is much faster than the average for all occupations. This growth is driven by the adoption of automation and the need to optimize supply chains.