20 International SOS Interview Questions and Answers

When it comes to interviews, preparation is key. And if you’re interviewing for a job at International SOS, you’ll want to be prepared to answer questions about the company, its history, and its services.

To help you out, we’ve compiled a list of International SOS interview questions that you may be asked, along with sample answers to help you prepare for your interview.

International SOS Interview Process

The interview process at International SOS can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. The interviews are generally conducted by the hiring manager, HR representative, and/or other members of the team. The questions asked will be mostly about your experience and qualifications for the role.

1. What do you know about the security industry?

This question is a great way to see how much research you’ve done on the company. It also shows that you are interested in working for this specific organization and not just any security firm. When answering, make sure to mention what attracted you to this particular job opening.

Example: “I know that the security industry has been growing rapidly over the last few years. I am very passionate about protecting people from harm, which is why I decided to pursue a career in this field. I have always wanted to work for an international company like International SOS because it seems like such a unique opportunity.”

2. How would you improve our customer service?

Customer service is a vital part of any business, and the interviewer may ask this question to see how you would improve their company’s customer service. Use your answer to highlight your communication skills and ability to solve problems for customers.

Example: “I believe that providing excellent customer service is one of the most important parts of my job. I always strive to make sure every customer has an enjoyable experience with International SOS. If I were hired, I would implement a new system where each employee had a specific time period they were responsible for answering questions from customers. This way, we could ensure all questions are answered in a timely manner.”

3. Which countries are you interested in working with?

This question is a great way to show the interviewer that you have done your research on International SOS and its services. It also gives them an idea of where you would be willing to work, which can help them decide if you are a good fit for their company. When answering this question, make sure to mention countries that International SOS currently works in.

Example: “I am very interested in working with South America, as I have family there and know quite a bit about the culture. I also think it would be interesting to work in Asia, as I have always wanted to visit some of those countries.”

4. What is your experience working with different cultures and languages?

This question can help the interviewer get a better sense of your cultural awareness and how you might fit into their organization. Use examples from previous work experiences to show that you are open-minded, adaptable and willing to learn new things.

Example: “In my last position as an emergency medical technician, I worked with many different cultures and languages. One night, we received a call for a woman who was in labor at home. We were able to communicate with her through gestures and basic Spanish words she knew. She was so relieved when we arrived because she didn’t want to deliver her baby alone. After we delivered the baby, we called her husband over to translate what we needed to tell her about her newborn child. It was a very rewarding experience.”

5. Are you comfortable traveling for work?

Traveling for work is a common part of the job as an International SOS employee. The interviewer wants to make sure you are prepared for this aspect of the position and that you have experience with it. If you do not, explain what kind of travel you’ve done in the past.

Example: “I am very comfortable traveling for work. In my last role, I was required to travel internationally at least once per month. I enjoy getting to know new places and meeting new people. I find that I can be quite resourceful when it comes to finding transportation or accommodations while on the road.”

6. Describe a time when you used data to make an informed decision.

This question is an opportunity to show your ability to use data and analytics to make decisions. When answering this question, it can be helpful to describe a time when you used data to solve a problem or improve a process.

Example: “At my previous job, I was responsible for monitoring the company’s social media accounts. One day, I noticed that our Instagram account had fewer followers than usual. After looking into the issue further, I discovered that we were losing followers because of our posts. I decided to change our posting schedule so that we posted more frequently but only on days when we received the most engagement. This strategy helped us increase our number of followers by 10% within two months.”

7. Do you have any professional or personal connections that could help us grow our business?

This question is a great way to show your interviewer that you are willing to help them succeed. If you have any connections who could benefit from the services of International SOS, it’s important to share this information with your interviewer.

Example: “I know several people in my hometown who travel frequently for work. I would be happy to connect them with International SOS if they ever need medical or security assistance while abroad.”

8. What do you think we can do to grow our company?

This question is a great way to show your ambition and desire for growth. When answering this question, it can be helpful to think about what you would do if you were in the interviewer’s position. Consider how you would grow the company and use examples from your previous experience that support your answer.

Example: “I believe one of the best ways we can grow International SOS is by expanding our presence into new markets. I have worked with companies before who are looking to expand their reach, so I know there are many different strategies we could take. For example, we could hire more employees or open up offices in other countries. We could also look at acquiring smaller companies that already have a presence in those areas.”

9. Tell me about a time where you were able to motivate others.

This question is a great way to show your leadership skills and how you can motivate others. When answering this question, it’s important to give specific examples of when you motivated others and the results that came from it.

Example: “I was working as an ER nurse at a local hospital when we had a shortage of nurses on our floor. I noticed that some of my coworkers were getting overwhelmed with their workload and needed help. So, I volunteered to work overtime for two weeks so that other nurses could take time off. This helped us get through the busy season without any issues.”

10. Have you ever worked in a fast-paced environment? How did you manage it?

This question is a great way to assess your ability to work in a high-pressure environment. When answering this question, it can be helpful to discuss how you managed the fast pace and what strategies you used to stay organized and focused on your tasks.

Example: “In my previous role as an emergency room nurse, I was often working with other nurses and doctors to treat patients who were experiencing life-threatening conditions. In these situations, we had to act quickly to ensure that our patients received the care they needed. To manage the fast pace of the ER, I developed several organizational systems to help me keep track of patient information and medical records.”

11. Do you speak any foreign languages?

This question is a great way to show your potential employer that you are willing to learn and adapt to new cultures. If you speak another language, be sure to mention it in your answer.

Example: “I am fluent in Spanish, which I learned from my mother growing up. She was born in Mexico City, so she always spoke Spanish at home. I also took two years of French in high school, but I’m not as proficient in it. However, I would love the opportunity to practice again.”

12. What type of information do you look at to decide what needs to be prioritized?

This question is a great way to show your ability to prioritize tasks and make decisions quickly. When answering this question, it can be helpful to mention the steps you take when deciding what needs to be done first.

Example: “I look at several factors when deciding what needs to be prioritized. First, I consider how urgent the task is. Then, I think about whether or not there are any deadlines associated with the task. Finally, I decide if the task will have an impact on other areas of the company. If all three of these things are true, then I know that the task should be my top priority.”

13. Why do you want to work at International SOS?

This question is a great way for the interviewer to learn more about your interest in working at International SOS. They want to know what attracted you to their company and how you can contribute to its success. Your answer should include specific details about why you are interested in this role, as well as some of the skills that make you qualified for it.

Example: “I am very passionate about helping others, especially when they are far from home. I have always wanted to work in healthcare, so I was thrilled to find out about this opportunity with International SOS. I feel like my medical training and customer service experience would be an excellent fit for this position.”

14. Explain your thought process when making an important decision.

This question is an opportunity to show your ability to think critically and make decisions that are in the best interest of the company. When answering this question, it can be helpful to explain how you gathered information, analyzed data and made a decision.

Example: “When making important decisions, I like to gather as much information as possible about the situation at hand. Then, I analyze all available data and look for patterns or trends. After analyzing the data, I try to predict what will happen if I take one course of action versus another. Finally, I choose the option that seems most beneficial for everyone involved.”

15. In which areas can you see yourself improving?

This question is a great way to show your interviewer that you are self-aware and willing to improve. It also shows them that you have the ability to recognize areas where you can grow as an employee. When answering this question, it’s important to be honest about what you see as your weaknesses but also highlight how you plan on improving them.

Example: “I would say my biggest weakness is time management. I am always running late, which has caused me to miss deadlines in the past. However, I have been working on setting alarms on my phone so I remember to leave for appointments on time. I have also started using a planner to help keep track of all of my tasks each day.”

16. What is your management style?

This question is an opportunity to show your potential employer how you would manage a team of medical professionals. You can describe the leadership style that has worked for you in the past and what skills you have developed over time.

Example: “I am a very hands-on manager who likes to be involved with my team members’ work. I believe this helps me understand their strengths and weaknesses, which allows me to provide them with constructive feedback. I also like to delegate tasks so that everyone on the team feels valued and supported. This approach has helped me build strong relationships with my employees and create a positive work environment.”

17. What is your experience working as part of a team?

Working as part of a team is an important skill for any employee, especially those in the medical field. Employers ask this question to make sure you have experience working with others and that you are able to collaborate effectively. In your answer, explain what makes teamwork so important and highlight some specific skills you have that help you work well with others.

Example: “I believe that teamwork is one of the most important aspects of being successful at any job. I am always willing to lend my expertise or support to other members of my team. I also try to be a good listener when others need advice or feedback. This helps me build strong relationships with my coworkers and learn from their experiences.”

18. What major problem have you faced in your most recent role, how did you solve it?

This question is a great way to show your problem-solving skills and how you can use them in the workplace. When answering this question, it’s important to be honest about what happened but also highlight the steps you took to solve the issue.

Example: “In my last role as an emergency room nurse, I had a patient who was experiencing severe pain. The patient spoke very little English, so we were unable to communicate with each other effectively. After trying several different methods of communication, I decided to call for a translator. This helped us understand what the patient needed and allowed me to provide better care.”

19. How would you ensure that your employees are motivated and producing high quality work?

This question is an opportunity to show your leadership skills and how you can motivate a team. Highlight the qualities of a good leader, such as communication, problem-solving and decision-making abilities.

Example: “I believe that motivating employees starts with building relationships. I would make it a point to get to know my colleagues on a personal level so they feel comfortable coming to me with any issues or concerns. I also think it’s important to set clear goals for each employee and provide regular feedback on their performance. This helps them understand what is expected of them and motivates them to do better work.”

20. Where do you want to be in five years’ time?

This question is a great way to assess your career goals and aspirations. It also helps the interviewer understand if you are likely to stay with International SOS for long-term or not. Your answer should include what you want to achieve in your professional life, as well as how you plan to get there.

Example: “I would like to be working as an emergency medical technician by then. I have been volunteering at my local hospital since high school, and I am currently studying to become an EMT. I hope to complete my training within two years so that I can start working as an EMT while still employed here.”