20 JLL Interview Questions and Answers

When it comes to commercial real estate, Jones Lang LaSalle (JLL) is a name that you can trust. With over a century of experience in the industry, JLL has a proven track record of helping clients buy, sell, and lease properties.

If you’re looking to start a career in commercial real estate, then you’ll need to ace your JLL interview. In this article, we’ll give you a rundown of the most common JLL interview questions, so you can go into your interview prepared and confident.

JLL Interview Process

The interview process at JLL is quick and professional. It consists of a case study and two meetings with team leaders. The task is difficult, but it isn’t expected to be done with no mistakes.

1. What skills do you have that could help the company grow?

This question is an opportunity to show your interviewer that you have the skills and abilities to help their company succeed. When answering this question, think about what skills you possess that would be beneficial for JLL.

Example: “I believe my communication skills are a great asset to any organization. I am able to clearly explain complex ideas in a way that makes them easy to understand. This skill has helped me work with clients who have varying levels of understanding when it comes to real estate. Another skill I have is my attention to detail. I can find small mistakes or inconsistencies in documents and ensure they’re corrected before moving forward.”

2. How would you handle a difficult client situation?

This question can help the interviewer determine how you handle conflict and challenging situations. Use examples from your experience to show that you’re able to work with all types of people, even those who are difficult or challenging.

Example: “I once had a client who was very demanding and wanted me to find them the perfect property at an affordable price. I understood their needs but also explained that finding the right property takes time and effort. I told them we would continue looking for properties until we found one that met their criteria. After searching for several weeks, we finally found a property that they were happy with.”

3. Where do you see yourself in 10 years?

This question is a common one in interviews, and it’s often asked to see if you have career goals. When answering this question, be sure to show that you are motivated and ambitious. You can also use this opportunity to explain how your goals align with the company’s goals.

Example: “I hope to still be working for JLL in 10 years. I am very passionate about real estate and would love to continue to work in this field. I plan on continuing my education so that I can advance within the company.”

4. Tell me about a time when you had to work on multiple projects at once, how did you manage your time?

This question can help the interviewer get a better idea of how you handle multitasking and your ability to prioritize tasks. Use examples from previous work experience or describe what you would do if faced with multiple projects at once.

Example: “In my current role as an assistant manager, I often have to manage multiple projects at once. For example, when working on several projects at once, I always make sure to set aside time for each project so that I can give them all the attention they need. This helps me ensure that I’m meeting deadlines and expectations for each project.”

5. Have you ever worked with managing facilities and administration before?

This question is a great way to show your interviewer that you have experience working with facilities and administration. If you do, explain how you handled the situation or what skills you used.

Example: “I’ve worked in facilities management before at my previous job where I was responsible for overseeing all of our company’s facilities and maintenance. This included hiring new employees, managing budgets and ensuring we had enough supplies on hand. I also oversaw the installation of new equipment and software as well as any repairs needed.”

6. Why are you interested in working for JLL?

This question is a great way for the interviewer to learn more about your background and how you came to apply for this position. It’s important to show that you have done research on the company, its values and what it offers employees.

Example: “I am interested in working for JLL because of the company’s reputation as one of the top commercial real estate firms in the world. I’ve always been fascinated by the idea of helping businesses find new locations or negotiate leases, so when I learned about JLL, I knew it was the right fit for me. The company has an excellent track record for employee satisfaction, which makes me excited to join the team.”

7. What is your experience with project management?

This question is an opportunity to show your ability to work with a team and manage multiple projects at once. When answering, it can be helpful to mention the tools you used for project management and how they helped you complete tasks on time.

Example: “In my previous role as a commercial real estate broker, I was responsible for managing several large-scale projects simultaneously. For example, one of my clients needed help finding office space that met their needs while also being within budget. To find this property, I worked with a team of three other brokers who each had different areas of expertise. Together, we were able to locate the perfect property for our client.”

8. If you were hired as an intern what goals would you like to accomplish by the end of your internship?

This question is an opportunity to show your enthusiasm for the position and how you plan to grow professionally. When answering this question, think about what skills you would like to develop or what projects you would like to work on during your internship.

Example: “I am excited to start my career in commercial real estate and I hope that by the end of my internship I will have gained valuable experience working with clients and understanding the company’s processes. I also hope to learn more about the financial side of commercial real estate and how it relates to the industry.”

9. What is important to you when evaluating the culture of a company?

The interviewer may ask this question to learn more about your personality and values. They want to know if you would fit in with their company culture, so they can decide whether or not to hire you. When answering this question, try to focus on the positive aspects of the company’s culture.

Example: “I am a very social person who loves working with others. I find that when evaluating a company’s culture, it is important to me that there are opportunities for collaboration and teamwork. I also look for companies that value transparency and honesty. I think these qualities make work environments more enjoyable.”

10. Describe a time where you made a mistake at work, how did you fix it?

This question is a great way to show your problem-solving skills and ability to learn from mistakes. When answering this question, it can be helpful to describe the mistake you made, how you fixed it and what you learned from the experience.

Example: “When I first started working in commercial real estate, I was eager to impress my clients and get new business. One day, I sent an email to a client that included confidential information about another one of our clients. It was a simple mistake, but I immediately apologized for sending the wrong information. The client understood and forgave me, and I learned to always double check emails before sending them.”

11. When was a time you had to give someone bad news? How did you approach it?

This question can help the interviewer learn more about your communication skills and how you handle conflict. Use examples from previous jobs to highlight your ability to be direct, honest and empathetic when delivering bad news.

Example: “When I was working as a leasing agent for a large commercial real estate company, I had to tell a client that we couldn’t find any available spaces in their budget. The client became upset and started raising her voice at me. Instead of getting defensive, I remained calm and explained our process for finding new clients spaces. She apologized and thanked me for my time.”

12. You will be required to travel quite frequently if you are hired, how comfortable are you with frequent traveling?

Traveling is a common part of working in the commercial real estate industry. Employers ask this question to make sure you are prepared for the amount of traveling that may be required. In your answer, explain how much you enjoy traveling and why you feel you would be able to handle frequent travel.

Example: “I love to travel! I have been fortunate enough to visit many different places around the world. I am very comfortable with long flights and unfamiliar destinations. I think my previous experience has prepared me well for the amount of traveling that may be involved in this position.”

13. Do you consider yourself to be more of a leader or a follower?

This question is designed to help the interviewer determine your leadership skills. It’s important for them to know that you can take charge of a project and get it done, but also work well with others. Your answer should show that you’re confident in your abilities as a leader while also showing respect for those around you.

Example: “I consider myself to be more of a leader than a follower. I’ve always been someone who takes initiative and gets things done. However, I’m also very good at working with others and listening to their ideas. I believe that everyone has something valuable to contribute to a team.”

14. What type of facilities management experience do you have?

This question is an opportunity to show the interviewer your experience with facilities management and how it relates to the job you’re applying for. If you have no previous experience, consider discussing a time when you had to manage a project or task that required attention to detail and organization.

Example: “I’ve worked in facilities management for over five years now. I started out as a janitor at my local high school where I learned how to clean up after hundreds of students each day. From there, I moved into working as a maintenance technician at a small apartment complex where I learned how to repair appliances and other household items. Eventually, I was promoted to lead technician, which allowed me to hire new employees and train them on our facility’s policies.”

15. How do you stay organized?

This question can help the interviewer learn more about your time management skills and how you stay on top of your tasks. Use examples from your previous job to show that you have a system for staying organized, such as using an online calendar or planner.

Example: “I use Google Calendar to keep track of my daily tasks and appointments. I also use it to set reminders so I don’t forget important deadlines or meetings. In my last position, I was responsible for managing several projects at once, which required me to create separate calendars for each project. This helped me stay organized and prioritize my work.”

16. We want our employees who specialize in analytics to be able to effectively communicate their findings. Can you share some examples of times where you successfully communicated analytical information?

This question is an opportunity to show your communication skills and how you can use them to share important information with others.

Example: “In my previous role, I was responsible for analyzing the financial performance of our company’s portfolio. I presented this information in a quarterly meeting where we discussed strategies for improving our overall performance. I used graphs and charts to clearly illustrate the data that supported my findings. This helped everyone understand the information more easily and provided ideas for improvement.”

17. What are some of your weaknesses?

This question is a common one in interviews, and it’s important to be honest. Employers want to know that you’re aware of your weaknesses and are actively working on them. When answering this question, try to think of something that isn’t too serious or negative but also shows that you’re self-aware.

Example: “I’m very organized, so I sometimes get frustrated when others aren’t as well. I’ve learned to take a deep breath and remind myself that everyone has their own system for organizing things. I’ve also started using an app to help me stay organized with my work projects.”

18. Tell us about a time when you were under pressure to meet a deadline. How did you react?

This question is a great way to assess your time management skills and ability to work under pressure. When answering this question, it can be helpful to describe the steps you took to meet the deadline while also highlighting your strengths as an employee.

Example: “In my previous role, I was responsible for managing several accounts at once. One day, one of my clients called me in a panic because they needed their financial report immediately. I told them that I would do everything I could to get it to them by the end of the day. After hanging up the phone, I quickly gathered all of the information I needed to complete the report and emailed it to my client before the end of the day.”

19. Have you had any experience working with clients from different cultures?

This question is a great way to determine how well you can adapt to different cultures and personalities. It’s important for employees at JLL to be able to work with clients from all over the world, so it’s crucial that they’re able to communicate effectively and respectfully.

Example: “I’ve worked with many international clients in my previous position as an accountant. I was responsible for preparing financial statements for our foreign investors, which required me to learn about their accounting methods and translate them into U.S. GAAP standards. This experience has helped me understand the importance of cultural sensitivity and adapting to different ways of doing things.”

20. Our team works together to create innovative ideas, do you have any ideas that might contribute to this goal?

This question is an opportunity to show your creativity and problem-solving skills. You can use this question as a chance to showcase your ability to think outside the box and come up with innovative ideas that will help you succeed in this role.

Example: “I have always been passionate about architecture, so I would love to contribute my ideas to the company’s goal of creating more sustainable buildings. One idea I have is to create a database where we could store information on all of our properties’ energy consumption and efficiency. This way, we could compare different properties and see which ones are performing better than others.”