20 John’s Incredible Pizza Interview Questions and Answers

John’s Incredible Pizza is a family-friendly restaurant chain that offers pizza, games, and rides for kids of all ages. With locations across the United States, John’s Incredible Pizza is a popular destination for birthday parties, school field trips, and family outings.

If you’re applying for a job at John’s Incredible Pizza, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of John’s Incredible Pizza interview questions and answers to help you prepare for your interview.

John’s Incredible Pizza Interview Process

The interview process at John’s Incredible Pizza is pretty straightforward. After filling out an application and taking a personality test, you will be contacted to schedule an interview. The interview itself is fairly casual, with questions about your experience and strengths/weaknesses. You may also be asked to take a drug test. If everything goes well, you will be offered the job on the spot.

1. Are you comfortable working in a fast-paced environment?

John’s Incredible Pizza is a fast-paced environment, and the interviewer wants to make sure you are comfortable working in this type of work setting. This question also allows them to gauge your ability to handle stress and multitask. When answering this question, it can be helpful to mention how you have handled similar situations in the past.

Example: “I am very comfortable working in a fast-paced environment. In my last position as a server at a busy restaurant, I was responsible for taking orders, bringing food to tables and handling any customer complaints. I found that I excelled in these types of environments because I am able to stay organized and prioritize tasks.”

2. Tell me about your experience with handling money and operating a cash register.

This question is a great way to assess your math skills and ability to work with money. It also helps the interviewer determine if you have experience handling cash, which can be important for some positions at John’s Incredible Pizza. When answering this question, make sure to highlight any relevant experience you may have in these areas.

Example: “I’ve worked as a cashier at my local grocery store since I was 16 years old. This position has given me plenty of experience working with cash and operating a register. In fact, I am quite comfortable counting out change and making sure that customers are satisfied with their purchases. I’m also very good at balancing my drawer at the end of each shift.”

3. What is your favorite pizza topping?

This question is a great way to learn more about your potential co-workers. It can also help you determine if the company culture aligns with your own values and preferences. When answering this question, it’s important to be honest. You don’t want to offend anyone by saying something that isn’t true. If you have no idea what John’s Incredible Pizza’s favorite topping is, then consider asking someone who works there.

Example: “I love pepperoni pizza. I think it’s one of the most classic toppings out there. I like how it adds some spice to an otherwise simple dish. However, I do enjoy trying new things. So, I would definitely try whatever topping John’s Incredible Pizza prefers.”

4. How would you handle an upset customer?

This question can help interviewers assess your customer service skills. They want to know how you would handle a situation that could potentially turn negative and affect the reputation of their business. In your answer, demonstrate your ability to empathize with customers and resolve issues in a positive way.

Example: “I once worked at an ice cream shop where we had a lot of children come in for birthday parties. One day, I was working alone when a family came in for a party. The parents were very nice but the kids were being quite loud and disruptive. I went over to them and told them they needed to be quiet so other people could enjoy their ice cream. They apologized and promised to keep it down. After that, I gave them extra sprinkles on their cones as a peace offering.”

5. Describe the most challenging customer service situation you have been in.

Interviewers ask this question to see how you handle difficult situations. They want to know that you can stay calm and solve problems when they arise. When answering, focus on the steps you took to resolve the situation.

Example: “I once had a customer who was upset because we ran out of his favorite topping. I tried to explain that it was an isolated incident, but he insisted that I give him free pizza for a week. I told him that wasn’t possible, but I would be happy to offer him a discount on his next visit. He agreed, and I gave him a coupon for 20% off his next order.”

6. Do you have any experience preparing food or cooking?

This question can help the interviewer learn more about your experience and skills in a kitchen. If you have any experience, share what you learned from that job or internship to show how it helped you develop your skills.

Example: “I worked as a cook at my high school’s cafeteria for two years. I started out washing dishes but eventually moved up to cooking food on the line. It was challenging work, but I learned so much about how to prepare meals quickly and efficiently. I also developed great communication skills with my coworkers while we were all working together.”

7. If hired, what would be your approach to cleaning up after a party?

This question is an opportunity to show your attention to detail and willingness to help out. Cleaning up after a party can be a big job, so it’s important that you are prepared for the task.

Example: “I would make sure I had plenty of trash bags and cleaning supplies on hand. I would start by picking up any garbage or food scraps from the floor and tables. Then I would wipe down all surfaces with disinfectant wipes. Finally, I would sweep up any remaining debris and put away any leftover decorations.”

8. What do you think are the most important qualities for a successful team member?

This question can help the interviewer determine if you have the qualities they look for in their team members. When answering this question, it can be helpful to mention a few of your own personal qualities and how they relate to those that are important for successful team members.

Example: “I think one of the most important qualities for a successful team member is being able to communicate effectively with others. I am always willing to ask questions when I don’t understand something or need clarification on a task. Another quality I think is important is having a positive attitude. I try to remain upbeat and friendly even when things get busy or stressful. These two qualities helped me become an effective leader at my previous job, where I was responsible for managing a group of servers.”

9. Tell us why you want to work at John’s Incredible Pizza Company.

This question is a great way for employers to learn more about your personality and see if you are passionate about the job. When answering this question, it can be helpful to mention something specific that drew you to the company.

Example: “I want to work at John’s Incredible Pizza Company because I love working with kids. I have been babysitting since high school, and I am looking forward to getting paid to do what I enjoy. I also really like how family-oriented this place seems. The employees all seem so happy, and I think I would fit in well here.”

10. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Teamwork is an important skill to have in the hospitality industry. Employers ask this question to see if you can work well with others and resolve conflict. Use your answer to show that you are a team player who can also solve problems.

Example: “I once worked on a project where my teammates and I disagreed about how we should complete it. We all had different ideas, but instead of arguing, we decided to take a step back and think about what would be best for the company. After some discussion, we came up with a compromise that everyone was happy with. It was a great learning experience because it taught me that sometimes it’s better to take a step back and come up with a solution that works for everyone.”

11. Why do you think you would be a good fit for this position?

Employers ask this question to see if you have done your research on the company and position. Before your interview, make sure you read through the job description thoroughly. This will help you understand what skills they are looking for in an employee. When answering this question, try to relate your skills and experience to those listed in the job description.

Example: “I think I would be a good fit for this position because of my customer service skills. Throughout my career, I have worked as a server, cashier and sales associate. Each of these positions required me to provide excellent customer service. In each role, I was able to exceed expectations by providing fast and friendly service.”

12. Can you tell us about a time where you had to prioritize, how did you choose what comes first?

This question can help the interviewer understand how you prioritize your tasks and responsibilities. Use examples from previous work experiences to explain how you make decisions about what’s most important.

Example: “In my last position, I had a lot of projects that were due at the same time. I started by making a list of all the things I needed to do and then ranked them in order of importance. The highest priority items got done first, followed by the next-highest priority items and so on until everything was complete. This helped me get through my workload without feeling overwhelmed.”

13. Have you worked in a restaurant before?

Employers may ask this question to see if you have experience working in a restaurant. If you do, they might want to know what your favorite part of the job was and how it prepared you for this role. If you don’t have experience working in a restaurant, you can talk about any other food service or hospitality jobs you’ve had.

Example: “I worked as a server at a local pizza place when I was in high school. It was my first job, so I learned a lot about customer service and teamwork. The best part of that job was getting to meet new people every day and seeing their reactions when we brought out their pizzas.”

14. Which shift are you available to work?

Employers ask this question to make sure you are available for the hours they need. They also want to know if you have any conflicts with their current staff. When answering, be honest about your availability and try to find out what times they are looking for. If there is a time that works best for both of you, mention it.

Example: “I am available to work all three shifts. I would prefer the evening shift because I enjoy interacting with the kids. However, I can do either day shift as well.”

15. What would you say is your greatest strength and weakness?

Employers ask this question to learn more about your personality and how you view yourself. They want to know that you are self-aware, so it’s important to be honest when answering this question. When answering, try to focus on a strength rather than a weakness.

Example: “My greatest strength is my ability to work well with others. I am always willing to help out a coworker or lend an ear if someone needs advice. My weakness would have to be my attention to detail. While I do my best to proofread everything I write, sometimes mistakes slip through the cracks. I make sure to take extra care in these situations to ensure accuracy.”

16. Do you have any experience serving customers?

This question can help the interviewer determine if you have experience working in a customer service role. If you do, they may ask you more questions about your experiences and how it helped you develop skills that are relevant to this position. If you don’t have any experience serving customers, you can talk about other ways you’ve interacted with customers or clients in the past.

Example: “I worked as a cashier at my local grocery store for two years while I was in college. While there, I learned how to interact with all kinds of people and how to solve problems quickly. I also developed strong communication skills because I had to explain our policies and procedures often. These skills have helped me be successful in every job I’ve held since then.”

17. When was the last time you had to deal with a difficult customer or situation?

This question can help interviewers understand how you handle conflict and stress. It can also give them insight into your customer service skills. When answering this question, it can be helpful to think of a specific situation that shows your ability to problem-solve and communicate effectively with others.

Example: “At my previous job, I had a difficult situation where a large group of customers were upset about the quality of their food. They started yelling at me and other employees, which made everyone else in the restaurant nervous. I calmly explained to the customers that we would remake their meals for free and gave them coupons for future visits. This helped diffuse the situation and allowed us to avoid any further conflict.”

18. Provide an example of a time when you went above and beyond for a customer.

Employers ask this question to see if you are willing to go the extra mile for their customers. They want to know that you will be a team player and help them provide excellent customer service. When answering, think of an example from your previous job or one you would do in this position.

Example: “At my last job, I had a regular customer who came in every Friday with his family. He was always very nice, but he never tipped me well. One day, when he came in, he told me how much he appreciated our restaurant. He said it was because of us that he could afford to take his family out once a week. I gave him a big tip and told him that we were happy to have him as a customer.”

19. What would you do if you noticed that a fellow team member was not following company policy?

This question can help interviewers understand how you would handle a challenging situation at work. In your answer, try to show that you value teamwork and are willing to speak up when necessary.

Example: “If I noticed a team member not following company policy, I would first approach them in private to discuss the issue. If they were aware of their mistake but simply forgot, I would remind them of the policy and offer to provide additional training or resources if needed. If they were unaware of the policy, I would explain it to them and make sure they understood what was expected of them moving forward.”

20. We want our employees to be able to work independently. Do you think you would be a good fit for that type of environment?

This question is a great way for employers to learn more about your ability to work independently. When answering this question, it can be helpful to mention specific instances where you have worked independently in the past.

Example: “I think I would be a good fit for an environment that allows me to work independently. In my last job as a server at a restaurant, I was responsible for taking orders and delivering food to tables. While working with a team of other servers, we all had our own responsibilities. For example, one person took drink orders while another delivered them. This allowed us to work independently but also support each other when needed.”