20 Keller Williams Realty Interview Questions and Answers

Keller Williams Realty is one of the largest real estate companies in the United States. With over 700 offices and 150,000 agents, they are a force to be reckoned with. If you’re looking for a job in the real estate industry, then you should definitely consider applying to Keller Williams.

However, before you start applying, you should be aware that the interview process at Keller Williams is quite different from other companies. They have their own set of interview questions that they use to evaluate candidates.

In this article, we will give you a rundown of the most common Keller Williams interview questions, so that you can be prepared for your interview and increase your chances of getting the job.

Keller Williams Realty Interview Process

The interview process at Keller Williams Realty can vary depending on the position you are applying for. For entry-level positions, the process may only consist of one or two interviews. However, for management positions, the process may be more extensive and include multiple rounds of interviews. Overall, the interview process is generally positive and efficient. The company strives to make the experience as stress-free as possible for candidates.

How long does the interview process usually take?

The length of the interview process varies depending on the position you are applying for. For entry-level positions, the process may only take a few days. However, for management positions, the process may take several weeks.

Is the interview process difficult?

The difficulty of the interview process depends on the position you are applying for. For entry-level positions, the process is typically not very difficult. However, for management positions, the process may be more challenging.

What is the overall experience like?

Overall, the interview experience is generally positive. The company strives to make the experience as stress-free as possible for candidates.

1. What are some of your favorite neighborhoods in the area and why?

This question is a great way to see if you have done your research on the area. Interviewers want to know that you are passionate about the local real estate market and understand what makes each neighborhood unique. When answering this question, make sure to include information about why you like these neighborhoods and how they might benefit future clients.

Example: “I love working in downtown areas because of all the amenities residents can enjoy. In my last city, I worked with many families who were looking for homes within walking distance of parks and schools. These types of neighborhoods also tend to be more affordable than other options, which is important for first-time homebuyers.”

2. Do you have a real estate license?

If you’re applying for a position as a real estate agent, the employer will likely want to know if you have your license. If you don’t have one yet, they may ask about your plans to get it. Having a license shows that you are committed to being a real estate agent and can legally represent clients in their home buying or selling process.

Example: “I do have my real estate license. I passed the exam last year and am excited to start working with Keller Williams Realty.”

3. Tell me about a time when you were not able to meet deadlines, how did you handle it?

This question is an opportunity to show your ability to prioritize and manage time effectively. When answering this question, it can be helpful to mention a specific situation or how you learned from the experience.

Example: “In my previous position as a real estate agent, I was working with two clients who were looking for homes in different areas of town. One client wanted a home that was within walking distance to downtown while the other preferred a more suburban area. I had scheduled appointments at both locations during the same day, which made it difficult to visit each location multiple times per week. After a few weeks, I realized that I would not be able to meet all of their needs. I spoke with both clients about the situation and offered to refund any money they spent on the search so far.”

4. Tell us what you know about Keller Williams Realty.

This question is a great way to test your knowledge of the company and its values. It also allows you to show that you have done some research on the company before your interview. When answering this question, it can be helpful to mention something specific about Keller Williams Realty that you admire or relate to.

Example: “I know that Keller Williams Realty is one of the largest real estate companies in the world. I admire how much they value their agents and strive to provide them with the best tools and training. I am excited to join such an innovative company.”

5. If hired, what would be your approach to selling homes?

This question is an opportunity to show your knowledge of the real estate industry and how you would apply it to a role at Keller Williams Realty. You can use this question to highlight any specific skills or experiences that make you qualified for the job, such as:

Negotiation skills
Listing strategies
Home staging techniques
Example: “I believe in providing my clients with the best service possible so they feel confident about their home buying or selling experience. I also think it’s important to be honest with clients about what homes are worth so they don’t overpay. In my last position, I used data analysis to determine which homes were most likely to sell quickly and for top dollar. This helped me create marketing plans that resulted in more sales.”

6. What type of clients do you like working with the most? Why?

This question can help the interviewer determine if you are a good fit for their company. They want to know that you enjoy working with their clients and will be able to provide excellent service. When answering this question, try to focus on what makes each type of client unique and why you enjoy working with them.

Example: “I love working with first-time homebuyers because I get to share in such an exciting moment in their lives. It’s so rewarding to see someone find their dream home and start a new chapter in their life. I also really enjoy working with families who have been looking for a home for a long time. It is always satisfying when I am finally able to help them find the right home.”

7. When was the last time you worked on multiple projects at once? How did you handle it?

This question can help the interviewer understand how you manage your time and prioritize tasks. Use examples from previous work experience to explain how you handled multiple projects at once, and highlight any skills or techniques that helped you stay organized and on schedule.

Example: “In my last position as a real estate agent, I worked with clients who were looking for homes in different neighborhoods. This required me to be familiar with several areas of town so I could show them houses in their preferred locations. In addition to driving between neighborhoods, I also had to keep track of which houses they viewed and when we scheduled viewings. To handle this, I used an online calendar system to create separate events for each house viewing. This allowed me to see all of my client’s appointments at a glance and ensure I was prepared for each showing.”

8. Describe a time that you sold something that was out of your comfort zone.

This question can help the interviewer understand how you adapt to new situations and challenges. Use your answer to highlight a time when you were able to overcome an obstacle or challenge in order to achieve success.

Example: “When I first started selling real estate, I was uncomfortable with cold-calling potential clients. However, I knew that this skill would be important for my career development. So, I practiced making cold calls every day until it became second nature. Now, I enjoy reaching out to people who may not know about our services.”

9. Have you ever had any complaints from clients or co-workers? How did you address them?

This question can help the interviewer determine how you respond to conflict and whether you’re willing to admit when you’ve made a mistake. In your answer, try to be honest about any mistakes you’ve made in the past and explain what steps you took to resolve them.

Example: “In my last position as a real estate agent, I had a client who was very particular about finding a home that met all of their needs. After showing them several homes, they were still unhappy with the options we found for them. I felt frustrated because I wanted to find them a home quickly so I could move on to other clients. However, I knew it was important to keep looking until they found something they liked. Eventually, we found a home that fit their criteria and they were happy with the purchase.”

10. Give an example of a time where you needed to multi-task.

This question is a great way to show your ability to prioritize and manage multiple tasks at once. When answering this question, it can be helpful to highlight how you organized your time and managed the different projects or assignments.

Example: “In my previous role as an administrative assistant, I often had many projects going on at once. One day, I was working on a presentation for a client while also preparing for a meeting with my manager. My computer crashed right before the meeting, so I needed to quickly print out the presentation and get ready for the meeting. I prioritized the most important task first by printing out the presentation and then getting ready for the meeting. This helped me stay focused and complete all of my work in a timely manner.”

11. Are you prepared to work well over 40 hours per week for this job?

This question is a way for the interviewer to assess your work ethic. They want to know that you are willing to put in extra time when necessary and that you understand what it takes to succeed in this role. In your answer, explain how you plan to balance your personal life with your professional responsibilities.

Example: “I am prepared to work as many hours as needed to get the job done. I have always been someone who prioritizes my work over other aspects of my life. However, I also understand that there is a limit to how much we can do at once. I will make sure to take regular breaks throughout the day so that I can remain focused on my tasks.”

12. If a client called back several times without being given satisfactory answers, how would you react?

This question is designed to test your customer service skills. It’s important for real estate agents to be able to communicate effectively with clients and provide them with the information they need in a timely manner. Your answer should show that you understand how important it is to respond to client calls quickly and efficiently.

Example: “I would apologize to the client for not being able to return their call sooner, and I would explain why I was unable to get back to them as soon as I wanted to. Then, I would make sure to give them all of the answers they needed so they could move forward with their search.”

13. Are you comfortable working alone or in a team environment?

Working in real estate can be a solitary job, but it also requires you to work with clients and other agents. Employers ask this question to make sure you’re comfortable working both independently and as part of a team. In your answer, explain which situations you prefer and why.

Example: “I am equally comfortable working alone or in a team environment. I find that when I’m working on my own, I have more time to think through the best solutions for each client. However, I also enjoy collaborating with others because I learn new things from them all the time. When I work in a team, I feel like we can accomplish so much more than if we were working alone.”

14. Do you think you can sell luxury properties?

This question is a great way to test your knowledge of the luxury real estate market. If you have experience selling high-end properties, share that information with the interviewer. If you don’t have any experience in this area, it’s okay to say so and explain why you’re excited about learning more about it.

Example: “I’ve never sold luxury homes before, but I think I would be really good at it. I love working with clients who are looking for something unique and different. I’m always on the lookout for new ways to help my clients find exactly what they’re looking for.”

15. Provide an example of a situation where you were required to take initiative.

This question is an opportunity to showcase your problem-solving skills and ability to take initiative. When answering this question, it can be beneficial to describe a situation where you had to think creatively or use your critical thinking skills to solve a problem.

Example: “In my previous role as a real estate agent, I was working with a client who wanted to sell their home quickly. They were in a rush because they needed to move out of state for work. The market conditions weren’t ideal for selling the home quickly, but I knew that if we marketed the home well, we could get multiple offers. So, I suggested staging the home to make it more appealing to buyers. We also listed the home at a higher price point than other homes in the area. This strategy worked, and we sold the home within two weeks.”

16. What is one goal that you set for yourself and achieved?

This question is a great way to show your interviewer that you are goal-oriented and have the ability to achieve them. When answering this question, it can be helpful to mention a specific goal and how you achieved it.

Example: “My biggest professional goal was to become a top agent in my company. I knew that I had to work hard to get there, so I studied real estate laws and regulations, took continuing education courses and attended seminars to learn more about marketing myself as an agent. After two years of working toward this goal, I became one of the top agents in my company.”

17. If hired, could you see yourself making over $100,000 in commission within the first year?

This question is a test of your ambition and how you view the real estate industry. It’s important to be honest in your answer, but it’s also important to show that you’re realistic about what you can achieve.

Example: “I’m confident I could make over $100,000 within my first year as a realtor with Keller Williams Realty. However, I don’t think this should be the primary goal for me. My focus will be on providing excellent service to clients and finding them homes they love. If I do this well, then the commission will follow.”

18. Why should we hire you as opposed to someone else?

This question is a great way to show your confidence and enthusiasm for the position. It also allows you to highlight some of your best skills and abilities that make you an ideal candidate. When answering this question, try to focus on your unique strengths and how they can benefit the company.

Example: “I am confident I would be a valuable addition to Keller Williams Realty because of my communication skills. In my previous role as a real estate agent, I was able to help clients understand complicated processes by explaining them in simple terms. This skill has helped me build trust with many clients who were unsure about making such a large investment. I believe it will translate well into your business.”

19. Can you tell me about a time when you had to manage a schedule/calendar for another person?

This question can help the interviewer understand your organizational skills and how you manage multiple tasks at once. Use examples from past experiences where you helped a client or coworker organize their schedule, calendar or to-do list.

Example: “I had a client who was looking for a new home but also wanted to sell his current house. He asked me if I could help him find a real estate agent that specialized in selling homes while they were occupied by the owner. I found an agent who worked with my client and helped them successfully sell their home while still living there.”

20. Tell us about a purchase decision you made recently. Did you research the product extensively before purchasing it?

This question can help the interviewer learn more about your decision-making process and how you apply it to real life. Use examples from your own experience that highlight your research skills, critical thinking abilities and ability to make decisions quickly.

Example: “I recently purchased a new laptop for work. I researched several different brands and models before deciding on one. I looked at reviews online and talked with friends who had similar laptops to get their opinions. In the end, I decided to purchase a Dell laptop because of its reputation for quality and customer service.”