20 Kelly Interview Questions and Answers

When you go to a job interview, you can expect to be asked a variety of questions. But what if the company you’re interviewing with is Kelly Services? What kind of questions can you expect?

Kelly Services is a staffing agency, so they’re interested in questions that will help them determine if you’re a good fit for the job you’re applying for. They’re also interested in questions that will help them get to know you better as a person.

Here are some sample Kelly Services interview questions and answers to help you prepare for your next interview.

Kelly Interview Process

The interview process at Kelly can vary depending on the position you are applying for. For some positions, you may just have a phone interview, while for others you may have an in-person interview. The difficulty of the interviews also varies depending on the position. Some positions may require assessment testing or multiple rounds of interviews. Overall, the experience is generally positive, with friendly and well-trained interviewers.

1. What salary are you seeking?

This question is a common one in interviews for staffing agencies. It allows the interviewer to see if you are realistic about your salary expectations and whether they can meet them. Before going into an interview, research what other employees at the company make. If you’re applying for a job that’s similar to another position, use that employee’s salary as a reference point.

Example: “I’m looking for a salary of $50,000 per year. I know this is higher than some positions here, but I feel my experience and education level warrant it. I am willing to negotiate on this number.”

2. How many hours a week would you like to work, and why?

This question is a great way to see how flexible you are and what your work ethic looks like. It’s important for employers to know that you’re willing to put in the hours they need, but it’s also good if you can show them that you have some flexibility as well.

Example: “I’m looking for a full-time position, however I understand that sometimes things come up and we may need to adjust our schedules. I would be open to working 40 hours per week, although I am comfortable with more or less depending on the needs of the company.”

3. Why do you want to join our company?

This question is a great way to show your enthusiasm for the role and company. It also allows you to learn more about what they are looking for in an employee. When preparing for this question, research the company thoroughly and find out what their goals are. Show that you can align with those goals and help them achieve them.

Example: “I have been following Kelly Services for quite some time now, and I am so impressed by the work you do. Your mission statement really resonates with me, and I feel like I would be a great fit here. I want to join your team because I believe my skills and experience will allow me to make a real difference in the lives of others.”

4. Are you willing to travel for this position?

If the job requires you to travel, employers may ask this question. They want to make sure that you are willing to do so if necessary. If you have any concerns about traveling for work, be honest with your answer. Explain why you feel this way and what you would do in this situation.

Example: “I am willing to travel for a position as long as it is within reason. I understand that sometimes there are last-minute changes or emergencies that require me to travel at short notice. In these situations, I will always try my best to accommodate the employer’s needs. However, I also need to consider my family when making decisions like this. I would only agree to travel if my family was able to come along.”

5. Describe your management style.

This question can help the interviewer determine if you would be a good fit for their company. Your management style is how you lead your team and delegate tasks, so it’s important to describe your approach in an effective way that highlights your skills.

Example: “I believe my management style is collaborative. I like to meet with each of my employees on a regular basis to discuss their goals and objectives. This helps me understand what they want out of their career and allows me to provide them with opportunities that align with those goals. Collaboration also means involving my team members in decision-making processes. I find this makes them feel more invested in the work they’re doing and increases their productivity.”

6. Do you have any experience working in a customer service role?

Customer service experience is a valuable asset to any staffing agency. Employers ask this question to see if you have the skills and personality that would make you an ideal candidate for their company. If you do, share your experiences with them. If you don’t, explain what kind of customer service skills you possess.

Example: “I worked as a waitress at a local restaurant while I was in college. It was a part-time job, but it taught me how important good communication and interpersonal skills are when working with customers. I also learned how to multitask and prioritize my tasks so I could provide excellent service to all of my tables.”

7. Tell me about a time when you had to deal with an irate customer.

This question is a great way to assess your customer service skills. Interviewers ask this question because they want to know how you would handle an angry client and if you have experience doing so. When answering, try to think of a specific situation where you had to diffuse a difficult situation with a customer.

Example: “I once worked for a small company that sold software online. One day, I received a call from a customer who was upset because the software he purchased didn’t work on his computer. He started yelling at me, but I remained calm and explained that we couldn’t guarantee the software would work on all computers. After talking to him for a few minutes, I realized he just wanted help installing the software. I walked him through the installation process and calmed him down.”

8. Would you be comfortable handling sensitive information?

Hiring managers may ask this question to make sure you understand the importance of confidentiality. They want to know that you will keep their clients’ information private and safe. In your answer, explain how you would handle confidential information. Explain that you would use discretion when handling documents or files.

Example: “I am very aware of the importance of keeping sensitive information private. I have worked with many different types of companies in my career, so I’ve seen a lot of confidential information. When working for a new company, I always ask what type of information they consider confidential. Then, I make sure to store it securely. If anyone asks me about the information, I refer them to the person who provided it.”

9. What is your availability?

Employers ask this question to make sure you are available for the job they’re offering. They want someone who can start work on time and stay late if necessary. When answering, be honest about your availability. If you have a flexible schedule, explain how you would handle different types of schedules.

Example: “I am available Monday through Friday from 8 a.m. to 5 p.m. I am also available evenings and weekends as needed. My family is very understanding of my career, so I’m happy to work overtime when needed. I know that sometimes projects take longer than expected, so I’m willing to stay late or come in early if needed.”

10. What type of work environment do you prefer?

This question can help the interviewer determine if you would be a good fit for Kelly Services. They may ask this to see if your personality and work style matches with their company’s culture. When answering, think about what type of environment has been most successful for you in the past. Consider mentioning some aspects that are important to you such as teamwork, autonomy or collaboration.

Example: “I have found that I am most productive when working in an open office space where there is plenty of natural light. I also prefer to work in a team setting where everyone collaborates on projects. In my last role, we had weekly meetings where we discussed our progress and any challenges we were facing. This helped me feel more motivated and confident in my work.”

11. How well do you keep up with industry trends?

Hiring managers want to know that you’re up-to-date on the latest trends in your industry. They may ask this question to see if you have a passion for learning and growing as a professional. In your answer, share what resources you use to stay informed about current events in your field. You can also mention any certifications or training courses you’ve completed recently.

Example: “I love keeping up with the latest news in my industry. I subscribe to several newsletters and blogs where professionals discuss their experiences and offer advice. I also take advantage of free webinars and online trainings to learn more about new technologies and strategies. Last year, I took an online course on project management software. It helped me understand how to manage multiple projects at once.”

12. What do you know about Kelly Services?

This question is a great way to show your knowledge of the company and how you can contribute to its success. Before your interview, research Kelly Services and learn about their history, values and goals. You should also read through the job description to understand what the hiring manager is looking for in an employee.

Example: “I know that Kelly Services was founded by James Kelly in 1946 as a temporary staffing agency. The company has grown significantly over the years and now offers many different services including permanent placement, outsourcing and consulting. I am excited to work with such a reputable organization and help it continue to grow.”

13. Can you tell me some strengths that you possess?

Employers ask this question to learn more about your personality and how you view yourself. They want to know what skills you have that will help you succeed in the role they’re hiring for. When answering, think of a few strengths that relate to the job description. This shows that you’ve done some research on the company and are prepared for the interview.

Example: “I would say my greatest strength is my ability to work well with others. I am always willing to listen to other people’s ideas and opinions. I believe that by listening to everyone, we can find solutions together. Another strength I possess is my attention to detail. I make sure all of my work is accurate and thoroughly researched before submitting it. I also feel like I’m quite organized. I keep track of all important deadlines and tasks so I don’t forget anything.”

14. Can you tell me some weaknesses that you possess?

Employers ask this question to see how honest you are about your weaknesses. They want to know that you can be self-aware and work on improving yourself. When answering, try to think of a weakness that is not too severe or one that you have already worked on.

Example: “I am sometimes too focused on the task at hand and forget to take breaks. This has led to me feeling exhausted at times. I’ve learned to set alarms throughout my day so I remember to take short breaks. It’s helped me feel more energized and productive.”

15. How much notice would you require before starting employment?

This question is a way for the interviewer to assess your flexibility and willingness to adapt. It’s important to be honest about how much notice you would need, but also consider what might make it possible to start work sooner than expected.

Example: “I would require at least two weeks’ notice before starting employment with Kelly Services. I have several commitments that are difficult to change on short notice, including my current job, so I would want plenty of time to transition out of those responsibilities. However, if there was an opportunity to start earlier than expected, I would certainly try to accommodate.”

16. Have you ever worked in a fast-paced environment?

When answering this question, it can be helpful to describe a time when you had to work quickly and efficiently. This can show the interviewer that you have experience working in a similar environment and can help them understand how you might fit into their company culture.

Example: “I’ve worked for several staffing agencies throughout my career, so I’m used to working with multiple clients at once. In my last position as an account manager, I was responsible for managing multiple accounts while also helping my team members with any questions they had about our services. It’s important to me to make sure everyone is happy and productive, so I would often check in with my team members to see if they needed anything.”

17. Give an example of a time where you went above and beyond for a customer.

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to think of a time when you helped someone who was in need or went above and beyond for a customer that resulted in positive feedback.

Example: “I once had a client who needed an administrative assistant right away. I found the perfect candidate within 24 hours and scheduled her interview with my client that same day. She ended up getting hired by my client and they were very happy with her work. They even gave me a bonus because I was able to find them such a good employee so quickly.”

18. Provide an example of a time when you had to make a difficult decision at work.

This question can help the interviewer learn more about your decision-making skills and how you handle conflict. When answering this question, it can be helpful to describe a specific situation and what steps you took to make that decision.

Example: “In my previous role as an HR manager, I had to decide whether or not to fire an employee who was consistently late to work. While I knew firing them could lead to legal issues, I also knew that their tardiness was affecting other employees’ performance. After speaking with the employee multiple times, they still weren’t improving their attendance. In this case, I decided to terminate the employee so that our team could continue performing at its best.”

19. Who was your favorite teacher and why?

This question is a great way to learn more about your potential employer’s values. It can also help you determine if the company has any connection with Kelly Services. If they ask this question, it’s likely that they value teachers and want to know which ones have had an impact on your life.

Example: “My favorite teacher was Mrs. Smith in high school. She taught English, but she always made class fun by incorporating pop culture references into her lessons. I remember one time when we were learning about Shakespeare, she brought in some of his famous quotes printed on coffee mugs. We all got to take them home as a reward for our hard work.”

20. How do you handle stress?

Employers ask this question to make sure you can handle the stress of working in a fast-paced environment. They want to know that you have strategies for managing your emotions and finding ways to stay calm when things get hectic. In your answer, share two or three methods you use to manage stress. Explain how these techniques help you perform well at work.

Example: “I find that exercise is one of the best ways to relieve stress. When I’m feeling overwhelmed, I take a short break to go for a walk around the block. This helps me clear my mind and come up with solutions to any problems I might be facing. Another thing I do is write down all of my thoughts so I don’t forget anything. Writing everything down also allows me to see if there are any patterns I need to address.”