20 Kelly Services Interview Questions and Answers

When it comes to interviewing with Kelly Services, you can expect to be asked questions about your experience, skills, and qualifications. However, you may also be asked company-specific questions about your knowledge of Kelly Services and its operations.

To help you prepare for your interview, we’ve compiled a list of sample Kelly Services interview questions and answers. By reviewing these questions and preparing your responses in advance, you can increase your chances of impressing the interviewer and landing the job.

Kelly Services Interview Process

The interview process at Kelly Services is relatively quick and easy. Most candidates report that they are able to complete the entire process within a few weeks. The interviews themselves are generally not too difficult, although some candidates do find them to be slightly challenging. Overall, the experience is generally positive, with many candidates feeling that the staff is friendly and helpful.

1. What are some of the most important skills to have as a substitute teacher?

Substitute teachers are often called upon to fill in for a variety of classes, including those with challenging students. Employers ask this question to make sure you have the skills necessary to succeed as a substitute teacher. In your answer, explain which skills you possess and why they’re important.

Example: “I think one of the most important skills to have as a substitute teacher is patience. Substitute teachers often work with students who are used to their regular teacher’s style. I’ve found that having patience helps me diffuse situations before they get out of hand. Another skill I find useful is organization. Substitute teachers often need to prepare lessons on short notice. Having organizational skills makes it easier to find resources when needed.”

2. Do you have any experience working with children in an educational environment?

If you’re applying for a role that involves working with children, the interviewer may ask this question to learn more about your experience. If you don’t have any experience working with children, consider sharing an example of when you worked with someone who was younger than you or inexperienced.

Example: “I’ve never worked in an educational environment, but I did work as a tutor for several years. My first tutoring job was at a local community center where I taught basic math and reading skills to adults who were learning English as a second language. I also volunteered as a tutor at my church, where I helped elementary school students with their homework.”

3. How would you handle students who were being disruptive in class?

This question is a great way to assess your management skills and ability to handle conflict. When answering this question, it can be helpful to provide an example of how you would respond to students who were being disruptive in class.

Example: “In my experience as a substitute teacher, I had a student who was disrupting the entire classroom by talking loudly on their phone during class. Rather than ignore them or send them out of the room, I asked the student if they could please step outside for a few minutes so that we could continue our lesson uninterrupted. The student agreed and returned to class shortly after.”

4. If a student was bullying another student, how would you react?

This question is a behavioral one that can help an interviewer understand how you would react to a challenging situation. When answering this question, it can be helpful to describe the steps you would take to resolve the conflict and ensure everyone involved feels safe and supported.

Example: “If I saw a student bullying another student, I would first make sure they were in a safe place where they could not harm themselves or others. Then, I would call their parents to inform them of what happened and ask if they wanted me to stay with their child until they arrived. After speaking with the parents, I would speak with the bullied student to see if they needed anything.”

5. Tell me about your teaching style and philosophy.

Interviewers may ask this question to learn more about your teaching style and how you would approach a classroom. When answering, it can be helpful to describe the methods you use in the classroom and what you believe is most important for students to learn.

Example: “I think that every student learns differently, so I try to create an environment where they feel comfortable asking questions or expressing their thoughts. In my last position, I had a class of 30 students, but I made sure to give each one individual attention when needed. For example, if a student was struggling with a concept, I would pull them aside after class to go over it again. I find that by making myself available to students, they are able to succeed.”

6. When did you first become interested in becoming a teacher?

Interviewers may ask this question to learn more about your background and how you became a teacher. They want to know if you have any experience working with children or teaching in the past, but they also want to see that you are passionate about helping students succeed.

Example: “I’ve always loved learning new things, so I was excited when my parents told me I would be going to school. When I got there, I realized that some of my classmates were struggling to understand the material, so I started tutoring them after school. Eventually, my teachers noticed what I was doing and asked me to help other students who needed extra help.”

7. Have you ever had to work through a conflict between two students or colleagues?

This question can help interviewers understand how you handle interpersonal conflicts and whether you have experience resolving them. Use examples from your previous work experience to explain how you handled the conflict, what steps you took to resolve it and what the outcome was.

Example: “In my current role as a teacher’s aide, I had two students who were constantly arguing with each other during class. The situation escalated when one student started throwing erasers at the other. I spoke privately with both students about their behavior and asked them to apologize to each other. They agreed, and they shook hands and apologized to each other in front of the entire class. After that, there were no more issues between the two students.”

8. Why do you want to be a substitute teacher at Kelly Services?

This question can help interviewers understand your motivations for working with Kelly Services. They may want to know that you’re passionate about the work and committed to helping students succeed.

Example: “I’ve always wanted to be a teacher, but I also have a passion for working with children. Substitute teaching is a great way to do both of these things at once. I love being able to interact with kids in a classroom setting while still having time to develop my skills as an educator. I’m excited to join Kelly Services because it offers me the opportunity to substitute teach in many different locations.”

9. What is your experience recruiting for various positions?

This question can help the interviewer understand your experience with recruiting for different positions and how you approach each role. Use examples from previous work experiences to highlight your skills in finding candidates who are a good fit for open roles.

Example: “I have recruited for many different positions, including customer service representatives, sales associates and warehouse workers. I enjoy working with people of all backgrounds and skill sets, so I always make sure to find candidates that will be a great fit for the company’s culture and values. In my last position, I found several employees for a local restaurant chain by networking at community events.”

10. How do you stay up-to-date on changes within the recruitment industry?

The interviewer may ask this question to see if you are committed to your professional development. They want to know that you’re willing to learn and grow as a recruiter. In your answer, explain how you stay up-to-date on industry news and trends. You can also mention any training or certifications you’ve earned in the past.

Example: “I am passionate about my career, so I always make an effort to learn more about the latest developments within the recruitment industry. For example, I recently took a certification course on sourcing strategies for finding passive candidates online. This knowledge has helped me become a better recruiter and understand what hiring managers need.”

11. Describe your approach to sourcing candidates.

Hiring managers want to know that you have a proven process for finding the best candidates. They also want to see that you understand how important it is to find people who are a good fit for their company culture and values.

Example: “I start by researching the job description, which helps me determine what skills and experience the employer is looking for. I then use my network of contacts to find potential candidates. If I don’t have anyone in my network who fits the bill, I will reach out to professional networking sites like LinkedIn or Upwork to find qualified professionals. I always make sure to follow up with these individuals within 24 hours.”

12. Tell me about a time when you had to have a difficult conversation with a candidate. How did you prepare and what happened during the meeting?

This question is an opportunity to show your communication skills and how you can handle difficult situations. When answering this question, it’s important to be honest about the situation and highlight what you learned from it.

Example: “I once had a candidate who was very excited about the position I was hiring for. After our interview, they asked me when they would hear back from us. I told them that we would contact them within two weeks if we decided to move forward with their application. Two weeks later, I hadn’t heard back from them so I called them to see if everything was okay. They said they were still interested in the job but wanted to know if there was any news. I apologized for not contacting them sooner and explained that we were interviewing other candidates as well. We ended up extending the offer to them.”

13. At Kelly Services, we believe that teamwork is very important. Can you describe one of your previous experiences working with a team?

This question is an opportunity to show your communication skills and teamwork abilities. When answering this question, it can be helpful to describe a specific situation where you worked with a team to complete a project or goal.

Example: “At my previous job, I was part of a small marketing team that focused on social media campaigns for our clients. We had weekly meetings to discuss the progress we were making on each campaign and how we could improve our strategies. This helped us stay organized and work together to create successful campaigns.”

14. How would you deal with an angry customer over the phone?

This question can help interviewers understand how you handle stressful situations and your ability to remain calm. When answering, it can be helpful to provide an example of a time when you had to deal with an angry customer over the phone.

Example: “I once worked for a call center where I was responsible for handling calls from customers who were having issues with their internet service. One day, I received a call from a customer who was upset because they couldn’t connect to the internet. After listening to them explain the issue, I realized that there was nothing wrong with their internet service. Instead, they needed to reset their router.”

15. Are you comfortable working overtime if necessary?

Employers ask this question to make sure you’re willing to work extra hours when needed. They want employees who are dedicated and hardworking, so they can count on them to get the job done even if it means working late or coming in early. When answering this question, be honest about your willingness to work overtime. Explain that you understand sometimes it’s necessary to do so.

Example: “I am happy to work overtime if necessary. I know that sometimes there is a lot of work to do and we need to put in some extra time to get everything finished. I’m committed to getting my work done by the deadline no matter what. I also understand that sometimes overtime is mandatory, which I am okay with as well.”

16. Would you feel comfortable selling products over the phone?

This question is a way for the interviewer to assess your sales skills. If you have experience selling products over the phone, describe how you did it and what kind of results you achieved. If you don’t have direct experience with this type of work, explain that you are willing to learn.

Example: “I’ve never had to sell anything over the phone, but I am confident in my ability to do so if necessary. In fact, I would welcome the opportunity to develop these skills because I think they could be very beneficial to me as an employee.”

17. What do you think is the most valuable part of working at Kelly Services?

This question is a great way to show your interviewer that you understand the company’s culture and values. It also gives them insight into what motivates you as an employee. When answering this question, it can be helpful to refer back to something you discussed in your cover letter or resume.

Example: “I think one of the most valuable parts of working at Kelly Services is the opportunity for professional development. I’ve noticed on your career page that there are many training programs available to employees, which makes me excited about the possibility of working here. I’m always looking for ways to improve my skills and knowledge.”

18. What makes you passionate about staffing services?

This question is a great way to show your enthusiasm for the staffing industry and how you can contribute to Kelly Services. When answering this question, it’s important to be honest about what motivates you in your career. You should also include an example of a time when you were passionate about something that helped you achieve success.

Example: “I’m passionate about staffing services because I love helping people find their dream job. In my previous role as a recruiter, I worked with a candidate who was looking for a new position after being laid off from her previous company. She had been out of work for several months, so she was feeling discouraged. However, we found her a great opportunity at a local hospital where she could use her nursing skills. She called me once she started her new job to thank me for all of my help.”

19. What projects are you currently working on?

This question can help the interviewer get a sense of your current skill set and how it might apply to their company. When answering this question, you can list two or three projects that are relevant to the position you’re applying for.

Example: “I’m currently working on a project with my team at XYZ Company where we’re creating an online training program for our sales department. We’ve been tasked with making sure the content is engaging and informative while also being easy to navigate. I’m also working on a freelance project where I’m helping ABC Company create a new website design.”

20. Why should we hire you?

This question is a great way to test your confidence and ability to sell yourself. When answering this question, it can be helpful to highlight specific skills or experiences that are relevant to the job description.

Example: “I am an extremely organized individual who has experience managing multiple projects at once. I have excellent communication skills and am able to work well with others. My attention to detail makes me a valuable asset in any organization. I also have five years of experience working as a human resources professional.”