20 Labcorp Interview Questions and Answers

Labcorp is a leading healthcare diagnostics company that offers a wide range of tests and services to patients and doctors. As a result, they often have specific interview questions that are designed to assess a candidate’s knowledge and skills related to the company and the healthcare industry.

If you’re preparing for an interview with Labcorp, it’s important to familiarize yourself with their company and the healthcare industry in general. In addition, you should be prepared to answer questions about your experience, education, and skills.

To help you prepare, we’ve compiled a list of common Labcorp interview questions and answers.

Labcorp Interview Process

The interview process at Labcorp is generally very quick and easy. Most candidates report that they are able to complete the entire process within a few weeks.

The first step of the process is usually an initial phone screen with a recruiter. This call is mostly just to ensure that you meet the basic qualifications for the position. If you pass this stage, you will be invited to come in for an in-person interview.

The in-person interview is usually conducted by a panel of two or three people. During this interview, you will be asked questions about your experience and qualifications. The panel will also ask you to describe a time when you had to deal with a difficult customer or patient.

Overall, most candidates report that the interview process at Labcorp is fairly straightforward and easy. However, some candidates find the panel interview to be a bit challenging.

1. Are you comfortable using a computer and learning new software?

Labcorp is a large company that uses many different software programs. The interviewer wants to know if you have experience using computers and learning new software quickly. If you are not familiar with the specific software they use, explain what other computer skills you do have.

Example: “I am very comfortable using computers and learning new software. In my last position, I was responsible for maintaining our entire network of computers. I also had to learn several new pieces of software each year as we updated our systems. I enjoy learning new things, so it’s never been an issue for me.”

2. Do you have any experience in the healthcare field?

This question is a great way for the interviewer to learn more about your background and how it relates to this role. If you have experience in healthcare, share what kind of work you did and why you enjoy that line of work. If you don’t have any direct experience, you can talk about other experiences that relate to working in a lab setting.

Example: “I worked as an emergency room nurse for five years before moving to California. I loved my time there because I got to help people every day. It was rewarding to see patients get better after treatment. In my current position, I am able to use many of the skills I learned while working in the ER.”

3. What is your favorite part about working with patients?

This question can help the interviewer get to know you as a person and how you interact with others. Your answer should show that you enjoy helping patients, but it can also be an opportunity to share your personality.

Example: “My favorite part about working in this field is getting to meet new people every day. I love learning about different cultures and hearing what makes each patient unique. It’s inspiring to see how many people are overcoming their obstacles and living life to the fullest. I feel like my job gives me the chance to make a difference in someone’s life.”

4. How would you deal with an angry patient who was irate over having to wait so long for their results?

Labcorp is a service-oriented company, and your ability to empathize with patients can be an important skill. This question helps the interviewer assess how you would handle challenging situations in the workplace. In your answer, demonstrate that you have strong interpersonal skills and are able to diffuse difficult situations.

Example: “I understand that waiting for lab results can be stressful for patients. I would try my best to calm them down by explaining why their results were taking longer than usual. If they still seemed upset after I explained the situation, I would offer to call them when the results were ready so they could speak directly to someone about it.”

5. Why do you want to work at Labcorp?

This question is a great way to learn more about the applicant and their motivations. It can also be an opportunity for you to share what makes Labcorp unique.

Example: “I have always been interested in science, so I decided to pursue a degree in biology. When I was looking at potential jobs, I saw that Labcorp had many openings for entry-level positions. I applied because I wanted to get my foot in the door of this industry and start working toward my career goals. Since starting here, I’ve learned a lot about the company culture and how much Labcorp values its employees.”

6. In what ways could we improve our customer service?

Labcorp wants to know that you’re a customer-focused employee. They want to make sure their customers are happy with the service they receive and that employees are doing everything they can to ensure this. When answering, think about what makes you feel valued as a customer. Think of ways Labcorp could improve these aspects of their business.

Example: “I’ve always appreciated how quickly I get in for my appointments at Labcorp. However, I have noticed that sometimes it takes a while to get through on the phone when calling to schedule an appointment. If I had one thing to change about your customer service, I would like to see shorter wait times on the phone. This way, patients don’t have to spend so much time waiting to speak to someone.”

7. Tell me about a time where you had to prioritize, how did you choose what comes first?

Labcorp is a fast-paced environment, and it’s important to be able to prioritize tasks in order to meet deadlines. This question helps the interviewer determine how you handle time management challenges. Use examples from your previous experience that highlight your ability to manage multiple projects at once.

Example: “In my last role as a medical assistant, I had to help with patient care while also assisting the lab technician with testing samples. One day, we were swamped with patients, so I asked the lab technician what was most urgent for them. They told me they needed to test five blood samples before lunchtime. I then prioritized by working on those first, followed by other tests throughout the rest of the day.”

8. Have you ever worked independently before?

Labcorp is a large company that offers many opportunities for growth. However, it’s important to know if you’ll be able to work independently in this position. This question helps the interviewer determine whether or not you’re ready to take on more responsibility and learn from your mistakes.

Example: “I’ve worked independently throughout my career as a lab technician. I started working at my previous job as an assistant lab technician where I was responsible for performing tests and recording results. After two years of working there, I became a full-time lab technician where I had even more responsibilities. I learned how to manage my time and prioritize tasks so I could meet deadlines.”

9. How would you handle a situation where you noticed a fellow employee doing something unethical or illegal?

Labcorp wants to ensure that their employees are honest and trustworthy. This question is a way for the interviewer to assess your moral compass and see if you would report an unethical or illegal act by another employee. In your answer, be sure to emphasize your commitment to honesty and integrity in the workplace.

Example: “I believe it’s important to always do what’s right. If I noticed a fellow employee doing something unethical or illegal, I would immediately report them to my supervisor. I know that reporting someone else can be uncomfortable, but I feel like it’s my duty as a responsible employee to make sure Labcorp maintains its reputation of trustworthiness.”

10. Would you be comfortable handling blood samples all day?

Labcorp is a clinical laboratory that provides diagnostic testing for patients. The interviewer wants to know if you’re comfortable working in this environment and how your personality will fit into the company culture. Your answer should show that you understand what it’s like to work at Labcorp, but also highlight your passion for helping others.

Example: “I’m passionate about healthcare and I love being able to help people. Working with blood samples all day doesn’t bother me because I know that my work helps doctors make better decisions when treating their patients. I enjoy the fast-paced nature of the job and knowing that I can have an impact on someone’s life.”

11. Describe some of your previous medical lab experiences.

This question is a great way to show the interviewer your experience in the medical lab field. You can use this opportunity to discuss some of your previous work and how it helped you develop as a professional.

Example: “In my last position, I was responsible for testing blood samples for various diseases. One day, we had an influx of patients who needed their blood drawn. We were short-staffed that day, so I volunteered to stay late to help with the extra workload. After working through the rush, I realized that our drawers weren’t organized by patient. This made it difficult for me to find specific blood samples when they arrived. So, I spent the next hour organizing all of the drawers.”

12. Explain to us how you would draw blood from a patient with a needle phobia.

Labcorp is a company that works with patients who have needle phobias. This question helps the interviewer determine how you would handle this situation and if you’ve ever encountered it before. Use your answer to show them that you can be empathetic and compassionate when working with these types of patients.

Example: “I once had a patient who was terrified of needles, so I made sure to explain everything I was doing as I drew blood from him. I also spoke in a calm voice and tried to make light conversation while drawing his blood. He appreciated my efforts and told me he felt much better after our session.”

13. If you were given two weeks to create a program that needed to go live by the end of that week, what would you do?

This question is a great way to test your ability to prioritize and manage multiple projects at once. When answering this question, it can be helpful to describe the steps you would take to ensure that all of your tasks were completed on time.

Example: “I would first create a list of all my current projects and then rank them by importance. I would start with the most important project and work through each one until they are complete. Then, I would move onto the next-most important project and continue working down the list until all of my projects are complete.”

14. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Labcorp is a company that values teamwork and collaboration. As such, they want to make sure you can work well with others. When answering this question, it’s important to show your ability to communicate effectively and resolve conflict.

Example: “In my last position as a lab technician, I was working on a team project where we were tasked with creating an informational pamphlet about the different services our department offered. My coworker and I disagreed on how to best present the information in the pamphlet. We both had valid points, but neither of us would budge. After discussing the issue with my supervisor, she helped us come up with a compromise. In the end, we created two pamphlets—one for patients and one for other employees.”

15. What are some of the most common issues that come up with testing blood samples?

This question is an opportunity to show your problem-solving skills and ability to think critically. You can use examples from your previous experience or explain how you would approach the situation if it were to happen in this role.

Example: “The most common issue I’ve seen with blood testing is when a patient’s hemoglobin levels are too low, which makes it difficult for lab technicians to get accurate results. In these situations, we have to make sure that the sample isn’t contaminated by other bodily fluids and that there aren’t any issues with the equipment. If all of those things check out, then we may need to repeat the test.”

16. What are some things we can do to make sure our employees stay healthy?

Labcorp wants to make sure their employees are healthy and safe at work. This question helps the interviewer determine how you would help your team stay safe in the lab. Give examples of ways you’ve helped others maintain a healthy lifestyle or how you’ve worked with companies that have implemented wellness programs.

Example: “I think it’s important for employers to offer health benefits, such as discounts on gym memberships or free blood pressure screenings. I also think it’s beneficial to hold monthly seminars where we can learn about different diseases and conditions. These seminars allow us to educate ourselves while helping our coworkers understand what they’re working with.”

17. What is one time you had to solve a problem without prior instructions, how did you approach it?

Labcorp is a company that requires its employees to be independent and able to solve problems on their own. This question allows the interviewer to assess your problem-solving skills, independence and ability to work without supervision.

Example: “At my previous job, I was working with a client who had been diagnosed with diabetes. The patient’s blood sugar levels were high, so I needed to test for insulin resistance. I knew there were several tests I could perform to determine if the patient was resistant to insulin, but I also knew some of those tests would take longer than others. I decided to do one test first, which took about 20 minutes to complete. It showed that the patient wasn’t insulin resistant. However, it did show that the patient had low blood glucose levels. So, I performed another test to check for other conditions that may have caused this.”

18. We take safety very seriously here at Labcorp, how would you ensure the safety of yourself and others around you while drawing blood?

Labcorp is committed to the safety of their employees and customers. This question helps employers understand your commitment to safety as well as how you would implement it in your work.

Example: “I take blood-borne pathogens very seriously, especially when drawing blood. I always wear gloves that are free from any tears or holes. I also make sure my hands are clean before starting a draw. When taking vials out of the refrigerator, I hold them with two hands so they don’t fall. If I’m working with someone else, we both wash our hands before beginning and use separate lancets for each patient.”

19. What goals do you want to achieve while working here at Labcorp?

This question is an opportunity for you to show the interviewer that you have a clear understanding of what Labcorp does and how your goals align with the company’s. When answering this question, make sure to mention specific goals that are relevant to the position you’re applying for.

Example: “My goal as a lab technician would be to provide excellent customer service to all patients who come in for their blood work. I understand that it can be stressful when getting blood work done, so my goal is to make sure every patient feels comfortable and relaxed during their visit.”

20. What would you say is the most difficult thing about drawing blood?

This question is a great way to see how candidates react to challenges. It also allows you to assess their problem-solving skills and ability to think critically. Your answer should show that you understand the difficulties of drawing blood, but it should also highlight your ability to overcome them.

Example: “The most difficult thing about drawing blood is when patients are nervous or scared. I always try to make sure they know what’s going on and why we’re doing it. If they’re still nervous, I’ll ask if they’d like me to hold their hand or give them something to squeeze while I draw the blood. This usually helps calm them down.”