19 Lazada Interview Questions and Answers

When it comes to interviews, every company has their own unique process. And while some companies may ask similar questions, others will have their own specific questions that they like to ask.

If you’re interviewing with Lazada, you can expect to be asked questions about your experience with e-commerce, your thoughts on customer service, and your opinion on the role of technology in business. To help you prepare, we’ve compiled a list of sample Lazada interview questions and answers.

Lazada Interview Process

The interview process at Lazada can vary depending on the position you are applying for. However, it generally consists of multiple rounds of interviews, including an HR screening, hiring manager interview, and potentially a final round with the head of the department. The difficulty of the interviews varies depending on the role, but candidates should be prepared to answer questions about their experience and skillset. Overall, the interview process is lengthy and may take up to 6 months to complete.

1. Why do you want to work at Lazada?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. Use your answer to highlight any personal or professional values that align with Lazada’s mission, vision or goals.

Example: “I want to work at Lazada because I am passionate about helping small businesses succeed online. In my last role as an e-commerce manager, I helped local vendors sell their products on Amazon and eBay. This experience taught me how important it is to provide customers with multiple shopping options so they can find exactly what they’re looking for. I also learned how valuable customer reviews are when making purchasing decisions.”

2. What are your strengths and weaknesses as it pertains to the position you’re applying for?

This question is a common one in interviews, and it’s important to be honest about your strengths and weaknesses. Lazada Group wants to know what you’re good at and how you can improve on the areas that need improvement.

Example: “I am an organized person who pays attention to detail. I’m also very efficient when it comes to multitasking. However, I do have trouble with time management sometimes. I find myself getting distracted by other tasks while working on something else. I’ve learned to manage this weakness by setting realistic deadlines for myself.”

3. Tell me about a time where someone you were working with did not agree with what you said, how did you handle that situation?

Lazada Group is looking for team members who can work well with others and collaborate on projects. This question helps them determine how you handle conflict in the workplace, as well as your ability to communicate effectively.

Example: “I once worked with a colleague who disagreed with my idea for an advertising campaign. Instead of arguing with her about it, I asked her why she felt that way. She explained that she thought our target audience would not respond well to the ad. We discussed some other ideas and eventually came up with one that we both agreed upon.”

4. Describe a time when you created a new process or system to accomplish a goal.

Lazada Group is a growing company that’s constantly looking for ways to improve its operations. This question helps the interviewer assess your ability to think critically and apply your skills to help an organization grow.

Example: “At my previous job, I noticed we were using several different software programs to manage our inventory. It was difficult to track sales and customer data across all of these systems. So, I created a new system that integrated all of our inventory management into one program. This allowed us to better understand how much product we had on hand and what products customers were buying most often. We also used this information to create more targeted marketing campaigns.”

5. What has been your greatest accomplishment in your career thus far?

Lazada Group is looking for candidates who are passionate about their work and have a history of success. When answering this question, it can be helpful to highlight an accomplishment that relates to the job you’re applying for.

Example: “My greatest professional accomplishment was when I helped my previous employer increase sales by 20% in one year. We accomplished this through implementing new marketing strategies and creating more effective customer service training programs. This achievement made me realize how much I enjoy helping businesses grow.”

7. What is your experience with customer loyalty programs?

Lazada Group is looking for candidates who have experience with customer loyalty programs. This question helps the interviewer determine if you have any prior experience and how well you performed in that role. Use your answer to highlight your knowledge of loyalty programs, as well as your ability to implement them successfully.

Example: “I’ve worked with several different types of loyalty programs throughout my career. I started out working at a local coffee shop where we used a rewards program to encourage customers to come back more often. We offered discounts on their next purchase after they made a purchase. It was successful because it encouraged repeat business while also encouraging new customers to try our coffee.”

8. Do you have any experience managing large teams?

Lazada Group is a large company that operates in multiple countries. The interviewer wants to know if you have the experience managing teams of various sizes and how you would approach this responsibility at Lazada Group.

Example: “I’ve managed teams of up to 20 people, but I prefer working with smaller groups because it’s easier to get everyone on the same page and ensure they’re all performing well. However, I do understand the importance of having larger teams for projects and delegating tasks appropriately. At my last job, I had a team of five employees who worked together to manage our social media accounts. We each took turns posting content and responding to comments and questions.”

9. Tell me about a time where you had to persuade someone to see things from another perspective.

This question can help the interviewer determine how you handle conflict and disagreements. Use examples from your past to show that you’re able to communicate effectively with others, even when they disagree with you.

Example: “In my last role as a customer service representative, I had a manager who was very strict about following company policy. One day, I noticed that she wasn’t enforcing one of our policies regarding shipping times for customers. When I asked her why, she told me it was because she didn’t want to disappoint any of our customers.

I explained to her that we needed to be consistent in our policies so that all of our customers could expect the same level of service. She understood where I was coming from and agreed to enforce the policy.”

10. What kind of training systems would you implement to train new staff members?

Training is an important part of any job, and the interviewer may want to know how you would train new employees. Use examples from your previous experience training staff members or mentoring others in a professional setting.

Example: “I have worked with many new hires at my current position, so I am familiar with the process for onboarding new team members. In my last role, I created a detailed employee handbook that outlined company policies and procedures. I also developed a training program where I taught new employees about our inventory management system and customer service protocols.”

11. What skills can you bring to our company?

This question is a great way to show your interviewer that you have done some research on the company and understand what they do. Lazada Group wants employees who can bring new skills to their team, so it’s important to highlight any transferable skills in your answer.

Example: “I believe my customer service experience would be an asset to this company because I know how to interact with customers and solve problems. I also think my ability to work well as part of a team would help me fit into this organization. I am always willing to pitch in wherever needed and will make sure that I get all of my tasks completed by deadlines.”

12. Explain a time where you had to use data analysis to solve a problem.

This question can help the interviewer understand your analytical skills and how you use them to solve problems. Use examples from previous work or school experiences where you used data analysis to solve a problem, analyze customer trends or improve processes.

Example: “At my last job, I was tasked with analyzing our sales data to find out why we were seeing a decline in sales during certain times of the year. After looking at the data, I found that customers weren’t buying as much during the summer months because they didn’t have access to free shipping. We decided to offer free shipping all year long, which increased our sales by 10%.”

13. Have you worked on any projects related to creating a key account strategy?

This question is an opportunity to show your expertise in developing a key account strategy. Use examples from previous work experience that highlight your ability to develop and implement a plan for creating relationships with important clients.

Example: “In my last role, I worked on the company’s strategic planning team where we developed a five-year plan for the organization. We created a key account management system that focused on building strong client relationships through effective communication and customer service. This helped us increase sales by 20% within the first year of implementing our new strategy.”

14. Give an example of a project that you took initiative on.

Lazada Group is looking for employees who are self-motivated and take initiative on projects. This question helps them determine if you have the ability to work independently and complete tasks without being told what to do.

Example: “At my previous job, I noticed that our website was not optimized for mobile devices. I brought this issue up with my manager, but they said it wasn’t a priority at the time. So, I took it upon myself to research how much of our traffic came from mobile users. After doing some math, I found out that we were losing about 20% of sales because customers couldn’t find us when searching on their phones. I presented my findings to my manager again, and they agreed to let me hire an outside company to optimize our site.”

15. Tell us about a time you used your analytical skills to make a decision.

Analytical skills are important for any role in business, and the interviewer may ask this question to assess your ability to make decisions. Use examples from previous roles where you used data or information to help you make a decision.

Example: “In my last position as an assistant manager at a retail store, I was tasked with making sure we had enough inventory on hand to meet customer demand. To do so, I analyzed sales reports and customer feedback to determine which products were selling well and how many of each product we needed to have available. This helped me ensure that our customers could find what they wanted while also ensuring we didn’t overstock.”

16. Describe a time where you implemented a business plan.

This question is a great way to show your leadership skills and how you can apply them in the workplace. When answering this question, it’s important to highlight your ability to create plans that are effective for your team or company.

Example: “In my previous role as an assistant manager at a local grocery store, I was responsible for creating weekly sales reports for the entire department. This included tracking inventory levels, customer feedback and other metrics that would help me determine what products we should stock more of and which ones we needed to cut back on. After implementing these business plans each week, our sales increased by 10%.”

17. When was the last time you learned something new?

This question can help the interviewer get a sense of your ability to learn new things and adapt to change. Lazada Group is constantly changing its offerings, so it’s important for employees to be able to keep up with these changes. In your answer, try to describe something you learned recently that helped you in your career or life.

Example: “I’ve been learning more about coding languages lately. I took an online course on Python last year, which has really helped me understand how websites are built. It’s also given me some ideas for my own website development projects.”

18. What do you think needs improvement in our industry?

This question can help the interviewer get a sense of your critical thinking skills and how you might approach problem-solving. Your answer should show that you have an understanding of what’s currently working in the industry and where there are opportunities for improvement.

Example: “I think one area that could use some improvement is customer service. I’ve noticed that many online retailers don’t offer live chat or phone support, which makes it difficult to resolve issues when they arise. I believe this is because companies want to save money on staffing costs, but I think investing in better customer service would lead to more sales in the long run.”

19. How would you describe yourself in one word?

This question is a great way to learn more about the candidate’s personality and values. Lazada Group wants to know that you are honest, genuine and passionate about your work.

Example: “I would describe myself as driven. I am always looking for ways to improve my performance at work and in life. I want to be the best version of myself every day.”

20. Can you tell us about a time you disagreed with a decision made by management?

This question can help interviewers learn more about your problem-solving skills and ability to work with others. When answering this question, it can be helpful to mention a time you disagreed with a decision but were able to come up with a solution that worked for everyone involved.

Example: “In my last role as an ecommerce manager, I disagreed with the company’s decision to change our shipping policy from free shipping to a flat rate. However, after discussing the issue with management, we decided to keep free shipping on orders over $50 while implementing a flat rate of $5 on all other orders.”