Resume

Learning and Development Manager Resume Example & Writing Guide

Use this Learning and Development Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an L&D manager, you’re responsible for overseeing an organization’s training and development programs. You’ll work with HR to create training strategies that align with business goals and help employees grow. You’ll also work with trainers and coaches to develop curriculum, facilitate training sessions, and monitor progress.

At its core, learning and development is about turning knowledge into action—you’re helping people learn new skills so they can do their jobs better. If you have a passion for helping people grow and thrive in their careers, you might be ready to take on the role of an L&D manager. But before you can land this kind of job, you need an excellent resume that will convince hiring managers to bring you on board. Here are some tips and an example to help you write a resume that will get you noticed.

James Smith
New York City, NY | (123) 456-7891 | [email protected]
Summary

Experienced learning and development manager with a record of success in designing, developing, and implementing learning and development initiatives that improve employee engagement and organizational performance. Proven ability to assess training needs, develop creative solutions, and manage projects from start to finish.

Education
Columbia University Jun '10
M.S. in Instructional Design and Technology
Barnard College Jun '06
B.A. in Psychology
Experience
Company A, Learning and Development Manager Jan '17 – Current
  • Developed and implemented a learning strategy for the business to ensure that all employees have access to training, development opportunities, and resources required to deliver an exceptional customer experience.
  • Managed the Learning & Development team of 5 people across multiple locations in Australia and New Zealand with responsibility for designing, developing, delivering and evaluating L&D programs.
  • Led the design of new employee induction program which included content creation, marketing collateral production as well as facilitation skills.
  • Designed and facilitated workshops on topics such as leadership capability building, personal brand management, sales techniques etc..
  • Facilitated cross-functional teams including Sales Leaders Forum (20+ members), Leadership Team meetings (30+ members) and Executive Committee meetings (40+ members).
Company B, Learning and Development Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new learning management system, resulting in an increase in course registrations by 25%
  • Conducted regular one-on-one meetings with employees to discuss their career goals and how they could achieve them within the company
  • Managed all aspects of training budget for 100+ employees (~$50k annual budget)
  • Collaborated with senior leadership team on strategic initiatives that improved employee engagement and productivity
  • Developed and delivered high-impact learning experiences that increased sales performance by 15% over 3 years
Company C, Training Coordinator Jan '09 – Dec '11
  • Developed training programs and materials in accordance with company needs and objectives.
  • Conducted training for new and existing employees on company policies and procedures.
  • Maintained records of employee training and certifications.
Certifications
  • Certified Professional in Learning & Performance
  • Certified Instructional Designer
  • Certified Trainer
Skills

Industry Knowledge: Learning Management Systems, Organizational Development, Talent Management, Training and Development, Performance Management
Technical Skills: Elearning, Adobe Captivate, Adobe Acrobat, Microsoft PowerPoint, Microsoft Project
Soft Skills: Leadership, Decision Making, Conflict Resolution, Communication, Motivation, Teamwork

How to Write a Learning and Development Manager Resume

Here’s how to write a learning and development manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by highlighting your accomplishments, results, and contributions.

For example, rather than saying you “managed training programs for new hires,” you could say you “developed training program for new hires that reduced training time by 20% and increased on-the-job performance by 10%.”

The second bullet point paints a much clearer picture of what the project was, how it was successful, and what the outcome was.

Identify and Include Relevant Keywords

Keywords are especially important when you’re applying online. Many companies use an applicant tracking system (ATS) to screen resumes. This system looks for certain keywords related to the job opening. If your resume doesn’t have enough of the right keywords, the ATS might not rank it high enough to be seen by the hiring manager.

The best way to identify the right keywords is to read through a job posting and take note of the terms that keep popping up. Here are some of the most common keywords for learning and development managers:

  • Training & Development
  • Employee Engagement
  • Talent Management
  • Learning Management Systems
  • Human Resources (HR)
  • Organizational Development
  • Performance Management
  • Training Delivery
  • Instructional Design
  • HR Policies
  • Change Management
  • Employee Learning & Development
  • Talent Acquisition
  • Recruiting
  • Teaching
  • E-Learning
  • Leadership Development
  • Facilitation
  • Management Development
  • Strategic Human Resource Planning
  • Coaching
  • Business Strategy
  • HR Management
  • HR Transformation
  • Strategic Planning
  • Management
  • Microsoft Access
  • Business Planning
  • Customer Relationship Management (CRM)
  • Organizational Effectiveness

Showcase Your Technical Skills

As a learning and development manager, you need to be proficient in a variety of software programs and systems in order to effectively manage your team’s learning and development. Some of the most commonly used programs and systems in this field include learning management systems (LMS), e-learning platforms, and web conferencing software. Additionally, it is also important to be familiar with adult learning theories and instructional design principles.

Including your technical skills on your resume will show potential employers that you have the necessary skills and knowledge to effectively manage a team’s learning and development.

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