Resume

Luxury Sales Associate Resume Example & Writing Guide

Use this Luxury Sales Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Luxury sales associates are highly skilled and knowledgeable about the high-end products they sell. They’re also great at building relationships with clients and providing exceptional customer service.

If you’re looking for a career in which you can help people find items that are truly special, then a luxury sales position might be the perfect fit for you. Here are some tips and an example resume to help you write a luxury sales resume that will get you noticed by recruiters.

Michael Garcia
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Driven luxury sales associate with a passion for providing world-class customer service and building long-term relationships. Proven track record of success in high-end retail environments, where expertise in upselling, cross-selling, and clienteling is essential.

Education
University of Southern California Jun '10
B.A. in Business Administration
Experience
Company A, Luxury Sales Associate Jan '17 – Current
  • Managed the sales floor and assisted with merchandising, stockroom organization, and visual merchandising.
  • Provided exceptional customer service by greeting customers in a friendly manner and assisting them with their needs.
  • Assisted with special events such as store openings, grand openings, fashion shows, etc., including setup/teardown of event space and other duties assigned by management.
  • Maintained knowledge of all current promotions to ensure accurate communication to customers regarding sale items or new product arrivals.
  • Performed general maintenance tasks around the store when needed (e.g., cleaning windows).
Company B, Luxury Sales Associate Jan '12 – Dec '16
  • Created a personal relationship with each customer, building their trust in the company and its products
  • Maintained an organized sales floor to ensure that customers were able to find what they needed quickly
  • Answered phone calls and emails from potential clients, increasing sales by 15% over previous year
  • Achieved top-seller status for consistently meeting or exceeding monthly quotas
  • Consistently ranked among the highest sellers at luxury retailer XYZ Company
Company C, Sales Representative Jan '09 – Dec '11
  • Exceeded sales quotas by up to 25% on a consistent basis through effective territory management and prospecting.
  • Conducted product demonstrations and presentations to prospective clients, often leading to successful close of deals.
  • Maintained knowledge of competitor products and services and utilized this information to create effective counter-selling strategies.
Certifications
  • Certified Luxury Home Marketing Specialist
  • Certified International Property Specialist
  • Certified Negotiation Expert
Skills

Industry Knowledge: Luxury Brand Knowledge, Sales, Customer Service
Technical Skills: Microsoft Office Suite, Salesforce, Google Analytics
Soft Skills: Communication, Teamwork, Customer Service, Time Management, Leadership, Motivation

How to Write a Luxury Sales Associate Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to include quantifiable details about your work experience. So rather than saying you “assisted customers,” you could say that you “increased sales by 15% during holiday season by providing exceptional customer service to 200+ customers per day.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a number—which always makes a bullet point more interesting and easier to understand.

Identify and Include Relevant Keywords

When you apply for a luxury sales associate role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job opening. If your resume doesn’t include enough of the right terms, your application might not make it to the next step.

One way to make sure you have the right keywords on your resume is to focus on including them in the right places. Chances are, many of the most relevant keywords will be found in the skills and experience sections, but you should also try to work them into other parts of your resume where they might be relevant, like the work history or summary.

Here are some of the most commonly used luxury sales associate keywords:

  • Luxury Retail
  • Sales
  • Visual Merchandising
  • Retail
  • Merchandising
  • Customer Service
  • Fashion
  • Luxury Goods
  • Retail Sales
  • Time Management
  • Sales Management
  • Cashiering
  • Apparel
  • Customer Satisfaction
  • Inventory Management
  • Styling
  • Store Management
  • Trend Analysis
  • Marketing
  • Cash Handling
  • Teamwork
  • Communication
  • Adobe Photoshop
  • Microsoft Access
  • Social Media
  • Adobe Illustrator
  • Organization Skills
  • Negotiation
  • Team Leadership
  • Adobe InDesign

Showcase Your Technical Skills

As a luxury sales associate, you will need to be proficient in the use of technology in order to provide the best possible service to your clients. This might include familiarity with CRM software, POS systems, and product catalogs. Additionally, you will need to be able to use technology to research products, track inventory, and place orders.

Some of the programs and systems that luxury sales associates are typically expected to be proficient in include: Salesforce, Shopify, and Magento.

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