20 Marsh McLennan Interview Questions and Answers

When it comes to interviewing for a job at Marsh McLennan, you can expect to be asked questions that are specific to the company and the insurance industry. While some interview questions may be common to all companies, others will be specific to Marsh McLennan and the services it provides.

To help you prepare for your interview, we’ve compiled a list of sample questions and answers that you may be asked during your meeting with a hiring manager. These questions will cover topics such as your experience in the insurance industry, your knowledge of Marsh McLennan’s products and services, and your ability to provide excellent customer service.

By preparing for these types of questions, you’ll be able to show the interviewer that you’re the right candidate for the job.

Marsh McLennan Interview Process

The interview process at Marsh McLennan can vary depending on the position you are applying for. However, most positions will require at least two rounds of interviews. The first round is usually with HR, and the second round is with potential managers. Some positions may also require a third round of interviews. The interview process is generally fair and objective.

1. What do you know about Marsh McLennan?

This question is a great way to test your knowledge of the company and how you can contribute to its success. Before your interview, research Marsh McLennan’s mission statement, values and goals. You should also learn about the company’s history and who its key players are.

Example: “I know that Marsh McLennan is an international insurance broker with offices in over 100 countries. I’ve read about the company’s commitment to innovation and customer service, which is why I’m so excited to be here today. I understand that Marsh McLennan has been around for more than 150 years, and it was founded by two brothers from New York City. The company has grown significantly since then, but it still maintains its family-oriented culture.”

2. Why are you interested in working at Marsh McLennan?

This question can help the interviewer get to know you better and understand why you’re a good fit for their company. Use your answer to highlight any specific aspects of Marsh McLennan that interest you, such as its mission statement or values. You can also use this opportunity to show how your own personal goals align with those of the organization.

Example: “I’m interested in working at Marsh McLennan because I believe in the value of teamwork and collaboration. In my previous role, I worked on a team where we were all committed to helping each other succeed. We would often share our ideas and feedback with one another so that everyone could learn from one another’s experiences. I think Marsh McLennan is an excellent place to work because it seems like there are many opportunities for employees to collaborate.”

3. Tell me about a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question can help the interviewer understand how you approach challenges and solve problems. Use your answer to highlight your critical thinking skills, problem-solving abilities and ability to adapt to changing situations.

Example: “When I was working as an insurance broker for a small company, my client asked me to find them a policy that would cover their business in case of a cyberattack. At first, it seemed like this request would be impossible to fulfill because there are no policies available that protect against cyberattacks. However, I spoke with the CEO about other ways we could mitigate risk. We decided to implement new security measures to prevent cyberattacks from occurring.”

4. Give an example of a time where you worked with a difficult client, how did you handle it?

This question can help the interviewer understand how you handle conflict and challenges in your work. Use examples from previous jobs to highlight your problem-solving skills, communication skills and ability to remain calm under pressure.

Example: “In my last position as an insurance broker, I had a client who was very demanding. They would call me several times a day with questions about their policy and often wanted immediate answers. I learned that it’s important to always be polite and respectful when working with clients, so I made sure to answer all of their questions thoroughly and within 24 hours. This helped them feel more comfortable and they stopped calling me so frequently.”

5. What is your experience with insurance brokering and risk management services for enterprises?

This question is your opportunity to show the interviewer that you have experience with Marsh McLennan’s services and how they can benefit their company. Use examples from your previous work or education to explain what insurance brokering and risk management are, and why these services are important for businesses.

Example: “I’ve worked in the insurance industry for five years now, and I understand the importance of having a broker who understands the needs of each client. In my last position as an account manager at XYZ Insurance Brokers, I helped companies find the right insurance coverage for their employees and assets. This included helping them choose between different types of insurance policies, such as property and casualty insurance and life insurance.”

6. What was one thing you learned from a previous position that helped you become better at your job?

This question can help the interviewer get to know you better and understand how your previous experiences have helped you grow as a professional. Use this opportunity to highlight an important skill or quality that you’ve developed over time.

Example: “In my last position, I learned how to manage multiple projects at once. This skill has been very helpful in my current role because it allows me to stay organized and prioritize tasks effectively. It also helps me communicate with clients more clearly when I explain what steps we’re taking to complete their project.”

7. Do you have any experience managing a team?

This question can help the interviewer determine if you have experience working with a team and how well you work with others. Use examples from your previous job to show that you are able to manage a team effectively.

Example: “In my last position, I was responsible for managing a team of five employees. Each employee had their own responsibilities, but we all worked together to ensure our clients received excellent service. We met weekly to discuss any issues or concerns so we could resolve them before they became larger problems. This helped us maintain an open line of communication and ensured everyone knew what was expected of them.”

8. We want our employees to be able to work independently. Do you think you would be a good fit for that type of environment?

This question is a great way to determine if the candidate can work independently and how they feel about it. You want someone who is willing to take on tasks without being told, but you also want them to be able to ask for help when needed.

Example: “I think I would be a good fit for an independent environment because I am used to working alone. However, I know that sometimes we need help from others, so I would always make sure to ask for assistance when I needed it.”

9. What kinds of problems would you expect to encounter as an account manager?

This question can help the interviewer understand how you might handle challenges in your role. Use examples from previous experience to explain what you would do if faced with these issues and how you would resolve them.

Example: “I’ve worked as an account manager for several years, so I have encountered many different kinds of problems. One issue that I’ve seen is when a client wants to change their insurance provider but doesn’t want to lose any coverage they already have. In this situation, I try to find out why they are looking for a new provider and then discuss our company’s offerings to see if we can meet their needs. If not, I refer them to another provider who may be able to better serve them.”

10. Describe some strategies you use to manage multiple clients at once.

This question can help the interviewer understand how you prioritize your work and manage deadlines. Use examples from previous experience to highlight your time management skills, attention to detail and ability to meet client expectations.

Example: “I use a calendar app on my phone to schedule meetings with clients and set reminders for important dates like policy renewals or due dates for project deliverables. I also use this calendar to keep track of all my appointments so that I don’t double book myself. In addition, I find it helpful to delegate certain tasks to other team members when possible so that I have more time to focus on higher-level projects.”

11. If hired, how long do you plan on staying with our company?

Employers ask this question to make sure you’re committed to the job and that it’s a good fit for you. They want to know that you plan on staying with them long enough to be successful in your role. When answering, try to emphasize how much you enjoy working at Marsh McLennan and why you think it’s a great company to work for.

Example: “I’m looking for a career change, so I’m hoping to stay here as long as possible. I’ve heard great things about this company from my friends who work here, and I feel like I would really thrive in this position. I am excited to learn more about the insurance industry and see what opportunities are available for me.”

12. How would you describe your communication style?

This question can help the interviewer get a sense of how you interact with others and whether your communication style aligns with Marsh McLennan’s culture. When answering, it can be helpful to describe a specific situation or two where you used your communication skills effectively.

Example: “I would say my communication style is direct but empathetic. I try to make sure that when I’m communicating something important, I do so in a way that respects the person receiving the information. In my last role, I had to let an employee go for performance reasons. I made sure to meet with them one-on-one to discuss their termination and answer any questions they had. This helped them feel more comfortable during what was a difficult time.”

13. When working with others, what are some things you look out for?

This question can help the interviewer get a better sense of your interpersonal skills. Use examples from past experiences to show that you’re able to work well with others and collaborate on projects.

Example: “I look out for whether or not my colleagues are engaged in the conversation, if they have any questions about what I’m saying and how they feel about the project we’re working on together. In my last role, I noticed one of my coworkers was quiet during meetings. After talking with her, she said she felt like she wasn’t contributing enough to the team. We talked more about her ideas and she started sharing them more often.”

14. Are you comfortable taking direction from several different managers?

This question can help the interviewer determine how you might fit into their organization. If your potential employer has multiple managers, they may want to know that you’re willing to work with them and collaborate on projects. Use examples from previous jobs where you’ve worked with several different managers or supervisors.

Example: “In my last position, I had three different managers who each oversaw a different aspect of my job. While this could have been overwhelming, I found it helpful to keep track of what each manager expected from me so I could meet all of their expectations. This helped me prioritize my tasks and ensure that I was meeting everyone’s needs.”

15. Do you like to work autonomously or in a group setting?

This question is designed to determine how you will fit into the team at Marsh McLennan. Your answer should show that you are a team player who can also work independently when necessary.

Example: “I enjoy working in both settings, but I prefer working autonomously because it allows me to focus on my work without distraction. However, I am also very good at collaborating with others and communicating effectively. In fact, I find that I learn more from group projects than I do from solo ones.”

16. What qualities make someone a good leader?

This question can help the interviewer determine your leadership skills and how you would apply them to a new role. Use examples from past experiences where you’ve helped others achieve goals or overcome challenges.

Example: “A good leader is someone who has strong communication skills, problem-solving abilities and an ability to motivate others. In my last position as a senior analyst at Marsh McLennan, I was responsible for managing a team of junior analysts. I found that by encouraging my team members to ask questions when they needed help and providing constructive feedback on their work, I could help them develop their analytical skills and become more confident in their roles.”

17. What professional accomplishments are you most proud of?

This question can help the interviewer get to know you better and understand what motivates you. It also helps them determine if your skills match those required for this role. When answering, think of a professional accomplishment that is relevant to this position.

Example: “I am most proud of my ability to work well under pressure. I have had several projects where I was working with tight deadlines and competing against other teams. In these situations, I always make sure to prioritize tasks so I can meet all deadlines while still producing quality work. This has helped me develop excellent time management skills.”

18. What was one obstacle you overcame during a project?

This question can help the interviewer get to know you as a person and how you approach challenges. Use your answer to highlight your problem-solving skills, ability to adapt to change and willingness to take on new responsibilities.

Example: “When I was working for my previous employer, we had a client who needed to file an insurance claim after their building caught fire. The company’s policy required them to have at least $1 million in coverage, but they only had $500,000. We worked with our team to find a solution that would allow the client to receive the full amount of money owed to them while also staying within the parameters of their policy.”

19. Is there anything about this job that we haven’t talked about that you’d like us to cover?

This question is your opportunity to show the interviewer that you’ve done your research and are prepared for this interview. It’s also a chance to highlight any skills or experiences that weren’t discussed in previous questions.

Example: “I noticed from your job description that Marsh McLennan offers training programs for employees, which I think is great because it shows that the company values professional development. I’m excited to learn more about these opportunities.”

20. Where do you see yourself in 5 years?

This question is a common one in interviews, and it’s important to be honest. Employers want to know that you’re committed to their company for the long term. When answering this question, make sure to emphasize your desire to grow with the company.

Example: “I see myself as an integral part of Marsh McLennan’s success. I hope to have earned my broker license by then, and I would love to continue working on complex projects within the risk management department. I’m excited about the opportunity to learn from some of the most experienced professionals in the industry.”