20 Memorial Hermann Health System Interview Questions and Answers

When it comes to interviewing for a job at Memorial Hermann Health System, you can expect to be asked questions about your experience with online scheduling services. In this article, we will provide you with some sample questions and answers to help you prepare for your interview.

Memorial Hermann Health System Interview Process

The interview process at Memorial Hermann Health System can vary depending on the position you are applying for. However, most positions will require an initial phone screening with a recruiter, followed by one or more in-person interviews. For some positions, you may also be asked to complete a skills assessment or take a tour of the facility.

1. What are the most important qualities of a registered nurse?

This question is a great way to show your knowledge of the nursing profession and how you can apply it in your role. When answering this question, make sure to include qualities that are important for registered nurses at Memorial Hermann Hospital.

Example: “The most important quality of a registered nurse is compassion. As a nurse, I am responsible for caring for patients who may be experiencing some of their worst days. It’s my job to help them feel safe and comfortable while they receive treatment. Another important quality is communication. Patients often have questions about their care or what to expect during their hospital stay. It’s my responsibility to answer these questions as thoroughly as possible so they know what to expect.”

2. Do you have any experience working with electronic medical records?

Electronic medical records are a common practice in the healthcare industry. The interviewer may ask this question to see if you have experience with EMRs and how you feel about them. If you do, share your positive experiences with EMRs. If you don’t, explain that you’re willing to learn.

Example: “I’ve worked with electronic medical records for several years now. I find it helpful because it allows me to access patient information quickly and easily. It also helps me stay organized and ensures that I’m always using the most up-to-date information when treating patients.”

3. Why do you want to work at Memorial Hermann Health System?

This question is a great way to see how much research the candidate has done on the organization. It also shows that they are passionate about working for this company and want to make an impact. When answering, be sure to highlight what you like most about Memorial Hermann Health System.

Example: “I have always been impressed with Memorial Hermann Health System’s reputation in the Houston community. I am excited to work at such a reputable hospital where I can provide excellent care to patients. I know that Memorial Hermann Hospital offers many online services that help people schedule appointments and communicate with their doctors. This is something I would love to be a part of.”

4. Why did you choose nursing as your career path?

This question is a great way to show your passion for the field. When answering, it can be helpful to mention what inspired you to become a nurse and how that has helped you develop into the professional you are today.

Example: “Ever since I was young, I have always wanted to help others. My mother worked as a nurse at this hospital, so I grew up hearing about her work and all of the amazing things she did. It made me want to follow in her footsteps and make a difference in people’s lives. As a result, I decided to pursue nursing as my career path, and I am now ready to begin my career here.”

5. What is your experience with pediatric patients?

This question is a great way to determine if you have experience working with children. If the hospital has a pediatric unit, this can be an important factor in your hiring decision. When answering this question, it’s best to describe a specific situation or two where you worked with pediatric patients and how you handled them.

Example: “I’ve had plenty of experience working with pediatric patients throughout my career. In my last position as a nurse, I was assigned to work on the pediatric floor for three months. During that time, I learned many different ways to help calm down anxious parents and keep their kids happy while they were waiting for treatment.”

6. How would you handle a situation where you had multiple patients that all needed urgent care?

This question can help interviewers understand how you prioritize your work and manage multiple tasks at once. Use examples from previous experience to show that you are capable of handling several patients at the same time while still providing quality care.

Example: “In my last position, I had a patient who was in the hospital for an extended period of time. During their stay, they developed an infection that required immediate attention. I immediately pulled together a team of doctors and nurses to treat the patient’s infection. We were able to successfully treat the patient and prevent further complications.”

7. Tell us about a time when you were able to positively influence the actions of others.

This question is a great way to show your leadership skills and ability to motivate others. When answering this question, it can be helpful to think of a specific time when you were able to help someone overcome an obstacle or challenge.

Example: “When I was working as a nurse at Memorial Hermann Hospital, I had a patient who was struggling with their diet. They wanted to eat healthier but found it difficult to do so because they didn’t have the right tools in their kitchen. I spoke with them about some healthy recipes that they could make using only what they already had in their kitchen. After speaking with me, they decided to purchase a few new items for their kitchen and started eating healthier.”

8. Describe a time when you had to deal with an upset patient or parent.

This question can help interviewers understand how you handle difficult situations. Use your answer to show that you have the ability to remain calm and focused in stressful situations.

Example: “I had a situation where an upset parent called me because they were unhappy with their child’s treatment plan. I listened carefully to what they said, asked them questions about why they felt this way and tried my best to reassure them that we would do everything we could for their child. The parent was still upset when they hung up, but I followed up with them later that day to make sure they understood our position.”

9. Would you be comfortable taking on additional tasks if necessary?

This question is a way for the interviewer to assess your willingness to take on additional responsibilities. This can be an important quality in healthcare professionals because they may need to step up and help their colleagues when needed. In your answer, explain that you are willing to do whatever it takes to ensure patients receive excellent care.

Example: “I am always happy to pitch in and help my colleagues if necessary. I understand that sometimes things happen and we all need a little extra support. If I notice someone needs some assistance, I will offer to help them out as much as possible.”

10. What do you know about our hospital?

This question is a great way to test your research skills and show the interviewer that you are prepared for this interview. When answering, make sure to include information about the hospital’s online services and how they can help patients.

Example: “I know that Memorial Hermann Hospital offers online scheduling and appointment booking services. I think this is an excellent feature because it allows patients to book their appointments from home or work without having to call anyone. This saves them time and energy, which means they can focus on getting better.”

11. Are you comfortable working in potentially stressful situations?

Working in a hospital can be stressful at times, especially when you’re working with patients who are experiencing serious illnesses or injuries. Employers ask this question to make sure that you have the emotional intelligence and maturity to handle these situations. In your answer, explain how you stay calm under pressure. Share an example of a time when you were able to remain calm during a stressful situation.

Example: “I am comfortable working in potentially stressful situations because I know that my actions can help save someone’s life. When I’m working with a patient who is experiencing a crisis, I try to focus on what I can do to help them rather than worrying about the outcome. For example, if a patient has lost consciousness, I will immediately call for assistance and then perform CPR until more staff members arrive.”

12. Why should we hire you over another candidate who has similar qualifications?

This question is a great way for employers to learn more about your personality and how you would fit into their team. When answering this question, it can be helpful to highlight some of the unique skills or experiences that make you stand out from other candidates.

Example: “I believe I am the best candidate for this position because my background in customer service makes me an excellent communicator. Throughout my career, I have worked with many different types of patients and learned how to communicate effectively with them. This skill has helped me develop empathy and compassion for others, which are two traits I think are important for healthcare professionals.”

13. Do you have any experience working in a fast-paced environment?

This question is a great way to determine how well you can handle stress and multitasking. When answering this question, it’s important to highlight your ability to work in a fast-paced environment while still maintaining high quality of work.

Example: “I have experience working in a fast-paced environment at my current job where I am responsible for scheduling appointments, updating patient records and communicating with doctors and nurses. While these tasks are all very important, they do require me to be able to multitask effectively. In the past, I’ve had to manage multiple patients at once, which has helped me develop my time management skills.”

14. Have you ever worked with people from different cultural backgrounds? If yes, how did you handle it?

This question is a great way to assess your interpersonal skills and how you can work with people from different backgrounds. When answering this question, it’s important to highlight the importance of diversity in the workplace and how you’ve helped others learn about other cultures.

Example: “I have worked with many people from different cultural backgrounds throughout my career. I find that it’s important to be open-minded when working with people who are different than us. In my last position as an ER nurse, I had a patient who was deaf. It took me some time to learn sign language but once I did, we were able to communicate much better. I also learned more about American Sign Language and its history.”

15. Do you think you can handle physically demanding work?

This question is a way for the interviewer to assess your physical capabilities and how you feel about working in a hospital setting. You can answer this question by explaining that you are physically fit and have no problem with heavy lifting or other physical tasks.

Example: “I am very comfortable with handling physically demanding work, as I regularly lift patients at my current job. In fact, I find it rewarding to help others who need assistance. I also think that being able to handle physically demanding work makes me more qualified for this position.”

16. We need nurses that are willing to cover shifts for other nurses, are you available and interested in doing so?

This question is a great way to determine if the candidate will be willing to help out their coworkers when they need it. It’s important for nurses to have this kind of attitude because it can make working in a hospital much more enjoyable and productive.

Example: “I am happy to cover shifts for other nurses, especially if I know that they are going through something difficult or just need some time off. I think it’s important to support each other as professionals and friends.”

17. Tell us about a time when you made a mistake. How did you fix it?

This question is a great way to learn more about how you respond to challenges. When answering this question, it can be helpful to think of a time when you made a mistake at work and how you fixed it.

Example: “When I first started working as an ER nurse, I was so focused on helping my patients that I forgot to check the patient’s medical history before administering medication. Luckily, the patient had no adverse reactions to the medication, but I learned from this experience to always double-check important information before treating patients.”

18. What is the difference between critical thinking and clinical reasoning?

This question is designed to test your knowledge of the healthcare industry and how you apply it. When answering this question, make sure that you define both terms clearly and explain their differences in a way that shows you understand them well.

Example: “Critical thinking is an important skill for any medical professional because it allows us to analyze information and come up with solutions based on facts rather than assumptions or emotions. Clinical reasoning is similar to critical thinking but focuses more on applying what we learn from our patients to help us diagnose and treat them.”

19. What questions do you have for us?

This question is your opportunity to show the interviewer that you have done research on the hospital and are interested in learning more about it. Use this time to ask questions about the position, the department or the hospital as a whole.

Example: “I noticed that Memorial Hermann Hospital has an online scheduling system for patients. I’m curious how many patients use this service and if there are any plans to expand its capabilities. Also, I was wondering what the typical workday is like for someone working in the IT department.”

20. Where do you see yourself five years from now?

This question is a common one in interviews, and it’s often asked to see if you have career goals. When answering this question, be sure to show that you are motivated and eager to learn new things.

Example: “I hope to still be working here at Memorial Hermann Hospital five years from now. I love the community feel of this hospital, and I’m excited to continue learning more about how we can improve patient care. In five years, I would like to have completed my master’s degree in nursing so that I can become an advanced practice nurse.”