What Does a Michaels Certified Custom Framer Do?

Michaels is an arts and crafts retail chain with over 1,200 stores in the United States and Canada. They offer a wide variety of products for creative projects, including art supplies, home décor, and custom framing services.

A Certified Custom Framer at Michaels is responsible for providing customers with custom framing services. They help customers select the right frame and matting for their artwork, measure and cut the materials, and assemble the frame. They also provide advice on design and color choices, and help customers select the best materials for their project. Certified Custom Framers must have excellent customer service skills and be knowledgeable about the products and services offered by Michaels.

Michaels Certified Custom Framer Job Duties

A Michaels Certified Custom Framer typically has a wide range of responsibilities, which can include:

• Provide excellent customer service, including greeting customers and responding to inquiries in a timely manner
• Assist customers with custom framing projects, providing advice on design, materials, and techniques
• Measure artwork for frames, matting, and glass, ensuring accuracy of measurements
• Cut mats and mount artwork using specialized tools and equipment
• Assemble frames, joining components together securely
• Install hardware such as hangers and wire for hanging framed pieces
• Maintain inventory of supplies, ordering additional materials when necessary
• Ensure that all work areas are clean and organized
• Follow safety protocols while operating machinery and handling hazardous materials
• Educate customers on the benefits of custom framing services
• Train new employees on proper use of tools and equipment
• Participate in store events and promotions to increase sales

Michaels Certified Custom Framer Salary

The salary for a Certified Custom Framer at Michaels is determined by several factors, such as the individual’s experience, the location of the store, and the store’s budget. Additionally, Michaels may offer incentives or bonuses to employees based on their performance or the store’s success. Ultimately, the salary for a Certified Custom Framer at Michaels is based on a combination of these factors.

• Median Annual Salary: $36,209 ($17.41/hour)
• Top 10% Annual Salary: $46,010 ($22.12/hour)

Michaels Certified Custom Framer Job Requirements

To be hired as a Certified Custom Framer at Michaels, applicants must have a high school diploma or equivalent. Previous experience in custom framing is preferred, but not required. Applicants must also have a valid driver’s license and reliable transportation. Additionally, applicants must be able to lift up to 50 pounds and stand for long periods of time. Michaels also requires applicants to complete a certification program in custom framing. This program includes a comprehensive training program and a final exam. Upon successful completion of the program, applicants will be certified as a Custom Framer and will be eligible for hire.

Michaels Certified Custom Framer Skills

Michaels Certified Custom Framer employees need the following skills in order to be successful:

Demonstrated Sales Experience: Framers often work in sales roles, where they help customers understand the benefits of framing their artwork. Framers can use their sales experience to help them understand customer needs and how to best meet them. Framers can also use their sales experience to help them develop effective sales pitches and close sales.

Planning: Framing a piece of art or a large piece of furniture requires planning to ensure the structure is sturdy and the piece is level. Framers often use a framing square to ensure the piece is straight and level. Framers also plan how to hang the piece, which involves knowing the weight of the piece and the type of hardware needed.

Creativity: Framers use creativity to design and build unique frames for their customers. They use their creativity to create unique designs for their customers’ artwork and other pieces. They also use creativity to build frames that are aesthetically pleasing and fit the customer’s style.

Interpersonal Communication: Framers communicate with clients and other framers to understand the client’s vision for a project and to ensure the project is completed to the client’s satisfaction. They also communicate with suppliers to ensure they have the materials they need to complete a project. Framers use interpersonal communication to explain technical details to other framers and clients.

Customer Service: Customer service skills are important for framers because they often work directly with customers. Framers often work with customers to determine the best framing options for their artwork and help customers understand the framing process. They also work with customers to ensure the framing is done correctly and the customer is satisfied with the finished product.

Michaels Certified Custom Framer Work Environment

Michaels Certified Custom Framers work in a retail environment, typically in a Michaels store. They are responsible for providing custom framing services to customers, including measuring, cutting, and assembling frames, mats, and other materials. They also provide advice and recommendations to customers on the best framing options for their artwork. The work is typically performed during regular store hours, although some stores may require additional hours to accommodate customer demand. The work can be physically demanding, as it requires standing for long periods of time and lifting and carrying heavy materials. The work can also be stressful, as it requires dealing with customers and meeting tight deadlines.

Michaels Certified Custom Framer Trends

Here are three trends influencing how Michaels Certified Custom Framer employees work.

Add to Your Skillset with DIY Training

Michaels Certified Custom Framers are expected to stay up-to-date on the latest trends and techniques in custom framing. To do this, many framers are turning to DIY training courses online to learn new skills and hone existing ones.

DIY training is a great way for Michaels Certified Custom Framers to expand their knowledge base and become more marketable. With access to tutorials, videos, and other resources, framers can quickly learn how to use different tools and materials, as well as gain insight into the best practices for creating beautiful frames. By taking advantage of these opportunities, framers can ensure they remain competitive in the industry and continue to provide excellent service to customers.

Custom Framing More Affordable

Custom framing is becoming more affordable and accessible to the average consumer. Michaels Certified Custom Framers are at the forefront of this trend, offering customers a wide range of options for customizing their frames. This includes selecting from a variety of materials, colors, sizes, and styles.

The affordability of custom framing has made it easier for people to display artwork in their homes or offices without breaking the bank. It also allows them to create unique pieces that reflect their personal style. As such, Michaels Certified Custom Framers must stay up-to-date on the latest trends in order to provide customers with the best possible experience.

Online Ordering for Pickup & Delivery

With the rise of e-commerce, Michaels Certified Custom Framers are now able to offer customers the convenience of ordering custom framing online. Customers can select from a variety of frames and mats, upload their artwork, and have it delivered or picked up at their local store. This emerging trend is important for Michaels Certified Custom Framers to understand as it allows them to reach more customers and increase sales.

Online ordering also provides an opportunity for Michaels Certified Custom Framers to showcase their expertise by providing helpful tips and advice on how to best frame artwork. By offering this service, they can build relationships with customers and create loyalty.

Advancement Prospects

As a Michaels Certified Custom Framer, you can use your experience to move up in the company. You may be able to become a store manager or assistant manager, or you may be able to move into a corporate role. You may also be able to use your experience to move into a related field, such as art consulting or art restoration. With the right experience and qualifications, you may even be able to start your own custom framing business.

Interview Questions

Here are five common Michaels Certified Custom Framer interview questions and answers.

1. Which days of the week are you available to work?

This question can help the interviewer determine your availability. It also helps them see if you are a good fit for their company’s schedule. When answering this question, be sure to mention all of the days you’re available and which ones you prefer.

Example: “I am available Monday through Friday from 9 a.m. until 5 p.m. I would prefer working on Mondays and Tuesdays because those are my least busy days at my current job. Wednesdays and Thursdays are busier but still manageable, while Fridays are usually our busiest day.”

2. Are you comfortable learning and using new software programs?

As technology advances, businesses need to update their software programs. The interviewer may ask this question to see if you are open to learning new things and adapting to change. Use your answer to show that you are a fast learner who is willing to adapt to new situations.

Example: “I am always looking for ways to improve my skills as a framer. I have taken several online courses on framing techniques and learned how to use different types of software programs. In the past, I’ve used these skills to help other framers learn new software programs. I’m comfortable using new software programs because I know it’s important to keep up with technological advancements.”

3. Have you ever had to deal with difficult customers? How did you handle it?

Framing can be a very personal experience for customers, so it’s important to have the ability to handle difficult situations. Framers often work with people who are in emotional states, and they need to be able to diffuse those situations without causing conflict.

Example: “I once had a customer come into my store looking for a custom frame for their child’s artwork. They were adamant that they wanted a gold-plated frame, but I explained that we didn’t carry any of those frames in our store. The customer became upset and started yelling at me, saying that I was unprofessional and that I should find them what they want.

I calmly told them that I would do everything I could to help them find the right frame, but I couldn’t get them a gold-plated one. The customer calmed down and apologized, and I found them a beautiful wooden frame that matched their decor.”

4. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

Framing is a collaborative process, so employers want to know that you can work well with others. They may ask this question to see how you handle conflict and learn from it. In your answer, try to show that you are willing to take responsibility for your actions and apologize when necessary.

Example: “In my last position, I was working on a team project where we were framing some very large pieces of art. We had to use special equipment to lift the frames into place, but one day, I forgot to lock the wheels on the equipment. When another framer tried to move the equipment, it tipped over and broke a piece of artwork.

I immediately apologized to the client and explained what happened. The other framers and I all agreed to pay half of the cost of replacing the artwork.”

5. What are your hobbies and interests that relate to this position?

This question is an opportunity to show the interviewer that you are passionate about framing and have experience with it. You can also use this question as a way to share your personality and interests with the hiring manager.

Example: “I love working with wood, so I am always looking for new ways to improve my craftsmanship. In my free time, I practice making different types of frames by hand. I’ve made many different styles of frames from reclaimed wood, including barnwood frames and rustic frames. I also enjoy learning about other cultures through their art.”