Mortgage Sales Manager Resume Example & Writing Guide

Use this Mortgage Sales Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Mortgage sales managers are responsible for overseeing the entire mortgage sales process from start to finish. They’re tasked with managing a team of mortgage agents, setting goals, and ensuring that everyone is on the same page when it comes to closing deals.

If you’re looking for a new job in mortgage sales or banking, here are some tips for writing a stellar mortgage sales manager resume + an example for inspiration.

Jennifer Thomas
Houston, TX | (123) 456-7891 | [email protected]

Seasoned mortgage sales manager with more than 10 years of experience in the industry. Proven track record of success in leading and motivating sales teams to achieve aggressive goals. Excels at building relationships with clients and developing innovative solutions that meet their needs.

University of Texas at Arlington Jun '10
B.S. in Business Administration
University of Texas at Arlington Jun '10
Company A, Mortgage Sales Manager Jan '17 – Current
  • Managed a team of 5 mortgage sales representatives and assisted in the development of new business leads, including cold calls to prospective clients.
  • Created marketing materials for use by the company’s loan officers to generate interest from potential customers.
  • Assisted with preparation of loan documents such as applications, disclosures, and closing packages for submission to lenders/investors.
  • Provided support to Loan Officers on loans that are pending funding or underwriting and ensured compliance with all applicable laws and regulations regarding lending practices.
  • Maintained knowledge of current real estate market conditions through ongoing training provided by management and attended weekly staff meetings to discuss updates within the industry.
Company B, Mortgage Sales Manager Jan '12 – Dec '16
  • Increased the number of mortgage leads by 25% in one year through targeted marketing campaigns and improved lead generation techniques
  • Spearheaded a new referral program that increased the number of mortgage referrals from outside sources by 50%
  • Improved customer satisfaction ratings by implementing an incentive system for top-performing sales agents
  • Conducted weekly meetings with all branch employees to discuss company goals, objectives and progress reports
  • Managed a team of 10+ mortgage sales agents, including conducting performance reviews and disciplinary actions as needed
Company C, Loan Processor Jan '09 – Dec '11
  • Processed and tracked loan packages, including credit applications for new loans as well as renewals
  • Researched the status of loans by tracking all documents related to those loans and updated customers on progress in a timely manner
  • Communicated with borrowers regarding their accounts to ensure accurate information, provide instructions, or address concerns
  • National Mortgage Licensing System (NMLS)
  • Mortgage Loan Originator License
  • Mortgage Broker License

Industry Knowledge: Home Loans, Commercial Loans, Mortgage Brokering, Mortgage Fraud
Technical Skills: Microsoft Office Suite, QuickBooks, Salesforce, Internet Explorer, Google Chrome, Chrome Developer Tools
Soft Skills: Leadership, Sales, Communication, Problem Solving, Attention to Detail, Negotiation

How to Write a Mortgage Sales Manager Resume

Here’s how to write a mortgage sales manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your resume much more interesting by using bullet points to describe the results of your work.

For example, rather than saying you “managed sales team,” you could say that you “increased sales by 20% in first year through improved sales strategy and training.”

The second bullet point is much more interesting because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you submit your resume for a mortgage sales manager role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on how many of the desired keywords are found within the document.

With that in mind, it’s important to include relevant keywords throughout your resume. You can find potential keywords by reading through the job posting and paying attention to words or phrases that are repeated.

Here are some commonly used mortgage sales manager keywords:

  • Mortgage Lending
  • Residential Mortgages
  • Loan Origination
  • U.S. Federal Housing Authority (FHA)
  • Working with First-Time Home Buyers
  • Loans
  • Refinance
  • U.S. VA Loans
  • Credit
  • U.S. FHA Financing
  • Banking
  • Real Estate
  • U.S. Department of Agriculture (USDA)
  • Investment Properties
  • Credit Analysis
  • Real Estate Financing
  • Mortgage Industry
  • Residential Real Estate
  • Foreclosures
  • Reverse Mortgages
  • Single Family Homes
  • Short Sales
  • Working with Investors
  • New Home Sales
  • Investment Banking
  • Sales
  • Investment Management
  • Wealth Management
  • Commercial Real Estate
  • Real Estate Transactions

Showcase Your Technical Skills

As a mortgage sales manager, you will need to be proficient in the use of software programs like Microsoft Office Suite, QuickBooks, and Salesforce. You will also need to be familiar with the various types of mortgage products and how they work. Additionally, it is important to be able to effectively manage a team of salespeople, so experience with team management software like Asana or Trello is also a plus.


Immigration Judge Resume Example & Writing Guide

Back to Resume

Valuation Analyst Resume Example & Writing Guide