20 N26 Interview Questions and Answers

N26 is a mobile banking company that offers its services to customers in the European Union. The company has a wide range of products and services, which makes it a great choice for those who are looking for a mobile banking solution. However, before you can start using the company’s services, you will need to go through an interview process.

N26 offers a wide range of products and services, which makes it a great choice for those who are looking for a mobile banking solution. However, before you can start using the company’s services, you will need to go through an interview process.

N26’s interview process is designed to assess your suitability for the role you have applied for. During the interview, you will be asked a range of questions about your skills, experience, and motivation for the role.

To help you prepare for your interview, we have put together a list of some of the most common N26 interview questions.

N26 Interview Process

The interview process at N26 can vary depending on the position you are applying for. However, most positions will require at least one phone screen with a recruiter, followed by one or more interviews with members of the team you would be working with. For some positions, there may also be a take-home test or coding challenge. Overall, the interview process is generally fair and transparent, though some applicants have found the interviewer to be abrupt and uninterested.

1. How would you manage a situation where a customer is asking for a refund?

This question can help the interviewer understand how you would handle a challenging situation and whether you have experience with customer service. Use examples from your previous work to highlight your problem-solving skills, communication abilities and ability to meet deadlines.

Example: “In my last role as a customer support representative for an online retailer, I had a customer who wanted a refund on their purchase because they didn’t like the product. I explained our company policy of no refunds but offered them a store credit instead. They were happy with this solution and made another purchase using their store credit.”

2. Why do you want to work at N26?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about N26 that interests you or how your skills could benefit the organization.

Example: “I want to work at N26 because I am passionate about helping people manage their finances more effectively. I think my customer service skills and tech knowledge would make me an excellent addition to the team. Additionally, I love working in a fast-paced environment where I can learn new things every day.”

3. What are your thoughts on the current state of mobile banking in Europe?

This question can help the interviewer get a better sense of your knowledge about the industry and how you might fit in with their company. Use examples from your experience to highlight your interest in mobile banking and its future development.

Example: “I think that mobile banking is still in its infancy, but it’s exciting to see how quickly it’s developing. I’ve seen many companies offering similar solutions to N26, which shows me there’s plenty of room for growth. In my last role, I helped develop an app that allowed customers to make payments through their phones. It was exciting to be part of such a new technology.”

4. Do you have any experience with blockchain technology?

N26 is a digital bank that offers mobile banking solutions to customers in the European Union. The company uses blockchain technology to process transactions and keep customer data secure. If you have experience with blockchain, it can be beneficial for your interview because it shows you understand how N26 operates.

Example: “I’ve worked with blockchain before at my previous job. I helped develop an app that used blockchain to track shipments from manufacturers to retailers. It was interesting to see how blockchain could help businesses save money by reducing shipping costs.”

5. Give us an example of when you had to solve a difficult problem when developing software.

The interviewer may ask you this question to learn more about your problem-solving skills. Use examples from previous jobs where you had to solve a software issue or develop new features for the company.

Example: “At my last job, I was tasked with developing a new feature that would allow customers to transfer money between their accounts using voice commands. This was something our competitors were also doing at the time, so we wanted to implement it as soon as possible. However, when testing the feature, I found out that some of the voice commands weren’t working properly. We needed to fix this before releasing the feature to all of our customers.”

6. Describe the app development process from start to finish.

The interviewer may ask you this question to gauge your knowledge of the app development process and how it relates to N26’s business. To answer, think about what steps you would take when developing an app from scratch. Consider including details like who you’d work with, what tools you’d use and how long each step might take.

Example: “I start by researching the target audience and their needs. Then I create a wireframe that outlines the user experience and basic functionality. Next, I develop the UI design based on the wireframe. After that, I test the app for bugs and usability issues. Finally, I release the app to the public.”

7. Provide an example of how you worked as part of a team.

Teamwork is an important skill for employees in customer service roles. Your interviewer may ask this question to learn more about your ability to collaborate with others and share ideas. To answer, you can describe a time when you worked on a team project or helped someone else complete a task.

Example: “In my last job as a bank teller, I was part of a small team that met weekly to discuss our progress toward goals we set at the beginning of each week. We discussed how we could improve our processes and shared any challenges we faced during the week. This teamwork helped us provide excellent customer service to our customers.”

8. Tell me about a time that you gave constructive criticism and what was the outcome of that feedback.

The interviewer may ask this question to assess your communication skills and how you handle conflict. In your answer, try to show that you can give feedback in a constructive way while also emphasizing the importance of receiving feedback from others.

Example: “I recently had an employee who was consistently late for work. I met with them privately and explained why their tardiness was unacceptable. They apologized and promised to do better. After our meeting, they were on time for two weeks straight. I think it’s important to be direct when giving criticism so that people know what is expected of them.”

9. Have you ever had a conflict with a co-worker, how did you handle it?

This question can help the interviewer understand how you work with others and your conflict resolution skills. Use examples from previous jobs to show that you’re a team player who is willing to compromise when needed.

Example: “In my last position, I had a disagreement with one of my co-workers about which software we should use for our project. Instead of arguing with her, I suggested we hold a meeting where everyone could voice their opinions on the matter. We decided to try both programs and see which worked better. In the end, it was a tie, so we used both.”

10. What do you think needs to be improved in our app?

This question can help the interviewer determine your critical thinking skills and how you might improve processes or customer experiences. Your answer should include specific examples of what you would change, why you would make those changes and how they could benefit customers.

Example: “I think one thing that could be improved in N26’s app is the ability to transfer money between accounts without having to enter a destination account number. I’ve had this issue before where I needed to send money from my checking account to my savings account but didn’t remember the account number for my savings account. If there was an option to select another account as the recipient, it would save me time and allow me to complete the transaction more quickly.”

11. Walk us through a recent project you have worked on.

This question is a great way to show your potential employer that you are capable of handling multiple projects at once. When answering this question, it can be helpful to mention the skills you used in completing the project and how they helped you succeed.

Example: “In my current role as an account manager for N26, I am responsible for managing multiple accounts while also helping customers with their questions. Recently, I had two clients who were having issues with their bank cards. One client was having trouble using her card abroad, and the other was having problems making purchases online. I worked with both clients to troubleshoot their issues and find solutions.”

12. Which programming languages are you most comfortable working with?

N26 is a technology company, so it’s likely that you’ll be asked to work with programming languages. When answering this question, make sure to mention the specific language and how comfortable you are working with it. You can also include any other languages you know in your answer if they’re relevant.

Example: “I am most comfortable working with Java because I have been using it for over five years now. However, I also have experience with C++, Python and JavaScript.”

13. Are you familiar with agile methodologies?

Agile methodologies are a group of software development processes that help teams work together to create products and services. Interviewers may ask this question to see if you have experience working in an agile environment. If you do, they might also want to know how your previous experiences compare to N26’s current practices.

Example: “I’ve worked with several different agile methodologies throughout my career. I find Scrum the most useful because it allows me to focus on specific tasks while still being able to collaborate with my team members. In my last role, we used Scrum to develop new features for our mobile banking app. We were able to meet deadlines by using Scrum’s sprints and daily stand-up meetings.”

14. What is your favorite part about being a developer?

This question is a great way to show your enthusiasm for the role and learn more about what you enjoy. You can answer this by talking about one or two things that excite you most about being a developer, such as working with new technologies or solving problems.

Example: “My favorite part of being a developer is getting to work on projects that are both challenging and fun. I love learning new languages and figuring out how to solve complex problems. It’s rewarding when I’m able to find solutions to issues that others have been struggling with.”

15. If hired, what would be your approach to building a new feature for the app?

This question is a great way to assess your problem-solving skills and ability to work in a team. When answering this question, it can be helpful to describe the steps you would take to build a new feature for the app.

Example: “I would first research what other apps are doing with similar features. I would then meet with my team members to discuss ideas on how we could implement these features into N26’s app. After that, I would create wireframes of the new features and share them with my team. We would then decide which features were feasible and begin building them.”

16. What tools would you use to test the performance of the website?

The interviewer may ask you this question to assess your technical skills and knowledge of the tools used in web development. To answer, list the tools you would use for testing a website’s performance and explain how they work.

Example: “I would first test the speed of the site by using Google PageSpeed Insights. This tool provides an overall score on the quality of the website based on its performance. I would then check the individual scores for each metric that it checks, such as mobile friendliness, caching and JavaScript execution. I would also use Pingdom Tools to test the load time of the website.”

17. What kind of environment do you thrive in?

This question can help the interviewer determine if you would be a good fit for N26’s culture. You should answer honestly and describe what kind of environment makes you feel most comfortable and productive.

Example: “I thrive in an environment where I am encouraged to take risks, make mistakes and learn from them. I also prefer working in a team that is collaborative and supportive. In my last role, we had weekly meetings where each person was required to give feedback on their teammates’ performance. This helped me understand how my coworkers felt about me and gave me the opportunity to provide constructive criticism when necessary.”

18. As a product manager, what would be your first step in testing a new feature before releasing it?

This question can help the interviewer understand your testing process and how you ensure that new features are ready for release. Use examples from previous projects to explain what steps you would take in this situation.

Example: “I would first create a test plan with all of the objectives I want to achieve during the testing phase. Then, I would create a list of requirements for the feature and assign resources to each requirement. After that, I would develop the product by creating user stories and wireframes. Finally, I would run usability tests on the product before releasing it.”

19. How would you explain why a certain feature isn’t working correctly to a user who does not understand how computers work?

This question is a great way to test your customer service skills. It’s important that you can empathize with users and help them understand why something isn’t working as they expect it to.

Example: “I would first ask the user what they expected from the feature, then I’d explain how computers work in general. For example, if a user was trying to send money but couldn’t because their balance wasn’t high enough, I would tell them that computers only do exactly what we program them to do. In this case, the computer wouldn’t be able to send money until the user had more funds available.”

20. What do you know about microservices architecture?

Microservices architecture is a software development approach that breaks down large applications into smaller, more manageable pieces. This allows developers to create and manage individual services that work together to complete larger tasks.

This question can help the interviewer determine your knowledge of N26’s technology stack and how you might apply it in your role as an engineer. In your answer, try to explain what microservices are and why they’re beneficial. If you have experience working with microservices before, mention this in your response.

Example: “I’ve worked with microservices architecture before at my previous job. I find that it’s a great way to break up complex projects into smaller, more manageable tasks. It also makes it easier for me to understand each part of the project and make changes when necessary.”