20 Octapharma Plasma Interview Questions and Answers

If you’re looking to start a career in the life-saving medical field, then you may be interested in applying for a job at Octapharma Plasma. Octapharma Plasma is a company that collects plasma from donors to create medicines for patients in need.

While the interview process for any job can be daunting, it’s especially important to be prepared for company specific interview questions when applying to Octapharma Plasma. In this article, we’ll give you a rundown of some common Octapharma Plasma interview questions, so you can go into your interview with confidence.

Octapharma Plasma Interview Process

The interview process at Octapharma Plasma is generally pretty straightforward. Most positions will require at least one in-person interview, though some may be conducted entirely over the phone. The difficulty of the interviews varies depending on the position you’re applying for, but they are typically not too difficult. Overall, the experience is generally positive, and you can expect to hear back from the company within a few days to a week after your interview.

1. Why do you want to work at Octapharma?

This question can help the interviewer learn more about your interest in working for Octapharma Plasma. You may have heard about the company through a friend or family member, and you might be passionate about their mission to provide life-saving medicines to patients. Consider sharing what drew you to this position and how it aligns with your own career goals.

Example: “I learned about Octapharma Plasma from my aunt who works here as a nurse. She told me that she loves her job because of the work environment and the fact that she gets to save lives every day. I am drawn to this position because I want to make a difference in people’s lives. I feel like I would thrive in this role because I love helping others.”

2. How many donation centers have you worked in?

This question is a great way to learn about the applicant’s experience and how they have progressed in their career. If you are interviewing someone with little or no experience, it can be beneficial to ask them what goals they have for their future at Octapharma Plasma.

Example: “I’ve worked in two donation centers before, but I am looking to expand my knowledge of the industry by working here. I know that your company has an excellent reputation and I would love to work alongside such talented individuals.”

3. Tell me about a time when you had to deal with an angry customer and how you handled it.

An interviewer may ask this question to learn more about your customer service skills. They want to know how you would handle a situation where someone is upset with the company and wants answers or solutions. In your answer, try to show that you can remain calm under pressure and solve problems effectively.

Example: “I once had a patient who was very upset because they didn’t receive their medication on time. I listened carefully to what they were saying and tried to understand why they were so frustrated. Then, I explained our shipping process and apologized for any inconvenience. I also offered them a discount on their next order as an apology.”

4. Do you feel comfortable working around blood, urine and vomit?

This question is designed to assess your comfort level with the sights and smells of a healthcare facility. It also helps employers understand if you have any phobias or concerns about working in this type of environment. When answering, be honest about your feelings but try to emphasize that you are willing to overcome them for the sake of helping others.

Example: “I am not afraid of blood, urine or vomit, however I do find these sights and smells unpleasant. However, I know that my job is to help patients who need these medications, so I would work hard to get over my discomfort as quickly as possible.”

5. What is your experience dealing with customers in the medical field?

This question can help the interviewer determine if you have experience working with patients and their families. It can also show them how you handle conflict, which is important in customer service roles. When answering this question, it can be helpful to mention a specific situation where you helped a patient or family member.

Example: “I worked as an assistant nurse for two years before I started my current role at Octapharma Plasma. During that time, I interacted with many patients and their families. One of my favorite parts of the job was helping families understand what was happening during treatment. For example, when I first started, I had a patient who was scared about getting blood work done. I talked to her and her family about why we needed to do the tests and how they would help her get better.”

6. What are some of your strengths and weaknesses?

Employers ask this question to learn more about your personality and how you view yourself. When answering, it can be helpful to list a few strengths that relate to the job description and then follow with one or two weaknesses.

Example: “I am very organized and detail-oriented, which helps me stay on top of my work. I also have excellent communication skills, so I’m able to clearly explain complex processes to others. My weakness is that sometimes I get so focused on my work that I forget to take breaks. This has led to some minor health issues in the past.”

7. Describe a time where you were able to effectively communicate information to another individual.

This question is an opportunity to show your communication skills and how you can help others understand complex information. When answering this question, it can be helpful to describe a time when you had to explain something that was difficult for someone else to understand.

Example: “When I worked as a nurse at the hospital, I often had to communicate with patients who were confused about their diagnosis or treatment plan. In these situations, I would take my time to make sure they understood what I was saying and answer any questions they had. I also made sure to use simple language so they could easily understand me.”

8. Are you comfortable taking vitals?

This question is a good way to determine if you have experience taking blood pressure, pulse and temperature. If you don’t have any experience with these measurements, it’s important to let the interviewer know that you’re willing to learn how to take them.

Example: “I’ve taken vitals before, but I’m always open to learning new techniques. I find that each patient has different needs when it comes to their vital signs, so I like to be flexible in my approach. I also understand that there are many ways to measure these things, so I’m happy to learn from your team.”

9. Can you tell us about a time that you used logic to solve a problem?

Employers ask this question to see if you have the ability to think critically and solve problems. They want to know that you can use your problem-solving skills in a fast-paced environment. When answering, try to describe a time when you used logic to solve a problem or challenge. Try to make it relevant to the job by describing how you solved a problem at work.

Example: “When I was working as an assistant manager for a restaurant chain, we had a rush of customers come in during our lunch rush. We were short on staff members, so I had to help with some of the orders myself. One customer asked me what kind of dressing they could get with their salad. I knew there were several options, but I also knew that the wait would be long if I told them all the dressings we offered. So, instead, I asked them what kind of dressing they usually got and then recommended one similar.”

10. Have you ever been asked to give a presentation or teach something to others?

This question can help the interviewer understand your public speaking skills and how you might interact with other employees. If you have experience giving presentations, describe what you presented and why it was important to share. If you don’t have any public speaking experience, explain a time when you had to teach someone something or give instructions on how to do something.

Example: “In my previous position as an assistant manager at a restaurant, I was responsible for training new servers on proper food handling techniques and customer service procedures. This helped me develop my communication skills and learn more about teaching others.”

11. Octapharma operates under 5 different values: Respect, trust, integrity, courage and responsibility. Which one do you identify with the most and why?

This question is designed to assess your values and how they align with the company’s. When answering, it can be helpful to mention a specific situation where you demonstrated that value.

Example: “I identify most with respect because I believe in treating everyone around me with kindness and dignity. In my last position as an assistant manager at a local restaurant, I had a server who was struggling with her tables. She would forget orders or take too long to bring out food. Instead of being impatient, I took her aside after her shift and explained what she could do to improve. After our conversation, she became more confident and improved her performance.”

12. What would you say is the best way for someone like yourself to help raise awareness for plasma donations?

The interviewer may ask this question to see if you have any ideas for how the company can promote its plasma donation program. Your answer should include a few strategies that you think would be effective and explain why they are important.

Example: “I believe the best way to raise awareness about plasma donations is through word of mouth. I know from my previous experience that when someone tells their friends or family members about donating, it’s likely that they will donate as well. Another great way to raise awareness is by hosting blood drives in public places like schools and hospitals. This allows more people to learn about the importance of plasma donations.”

13. Would you be willing to get vaccinated against Hepatitis B?

This question is asked to determine if you are willing to get vaccinated against Hepatitis B, a disease that can be transmitted through blood. This is because the company requires all employees who work with plasma to have this vaccination. Your answer should show your willingness to comply with the company’s policies and procedures.

Example: “Yes, I would be happy to get vaccinated against Hepatitis B. In fact, I already had my first dose of the vaccine before applying for this position.”

14. What is the importance of maintaining confidentiality within the workplace?

This question is a great way to assess your ability to work in a team environment. It also allows the interviewer to see if you understand how important it is to keep information confidential and safe. When answering this question, make sure to highlight that you value confidentiality and will take steps to ensure it remains intact within your workplace.

Example: “I believe maintaining confidentiality within the workplace is extremely important. Not only does it allow for patients’ privacy but it also ensures that we are able to maintain our professional relationships with other healthcare providers. I would always make sure to follow all company policies regarding confidentiality and privacy.”

15. Give an example of a time when you identified a possible risk within the workplace and what steps did you take to mitigate the risk?

An interviewer may ask this question to learn more about your risk management skills and how you apply them in the workplace. When answering, it can be helpful to provide an example of a time when you used your critical thinking skills to identify a potential risk and then implemented strategies to mitigate that risk.

Example: “When I worked as a nurse at a local hospital, I noticed that some patients were receiving incorrect doses of medication. This was causing some patients to experience adverse side effects from their prescribed medications. To address this issue, I met with my supervisor to discuss possible solutions. Together, we decided to implement a new software program that would help nurses double-check their work before administering medications to patients.”

16. How would you handle a donor who was nervous, upset, or uncooperative during their donation?

Interviewers may ask this question to assess your interpersonal skills and ability to handle challenging situations. In your answer, try to highlight your problem-solving abilities and how you would use them to help the donor feel more comfortable during their donation.

Example: “I have worked with donors who were nervous or upset before their donation in the past, so I am familiar with how to approach these types of situations. If a donor was nervous or upset, I would first make sure they are physically safe by checking vital signs and ensuring that they are not experiencing any pain or discomfort. Then, I would try to calm them down by speaking calmly and reassuringly. I would also try to find out what is causing their distress and address it as best as possible.”

17. What software tools do you use regularly?

This question can help the interviewer learn about your technical skills and how you apply them to your work. If you have experience with software tools used by Octapharma Plasma, share that information. If not, consider mentioning a tool you are familiar with or one you would like to learn more about.

Example: “I use Microsoft Office on a daily basis for my current position as an administrative assistant. I also regularly use Google Drive, Dropbox and Slack for communication and collaboration among team members. In my previous role, I learned how to use Salesforce for tracking sales leads and customer data.”

18. What motivates you to go above and beyond in the workplace?

This question can help the interviewer get to know you as a person and understand what drives you. Your answer should reflect your personality, values and goals.

Example: “I am motivated by helping others. I love being able to use my skills to make someone’s life better. In this role, I would be working with patients who need these medicines for their health. Knowing that I could play a part in saving their lives is very motivating.”

19. What would you do if you noticed a fellow employee stealing from the company?

This question is a behavioral test that can help employers determine how you would handle conflict with your coworkers. When answering this question, it’s important to show the employer that you’re willing to report any wrongdoing and support the company’s policies.

Example: “If I noticed a fellow employee stealing from the company, I would first try to talk to them about their actions in private. If they continued to steal after our conversation, I would immediately report them to my supervisor so we could take appropriate action.”

20. If hired, would you be willing to travel?

Travel is a common part of working in the pharmaceutical industry. Employers ask this question to make sure you’re aware of that and are willing to do it if necessary. If you have any concerns about traveling, be honest with your interviewer. Explain why you feel that way and what you would do to overcome those feelings.

Example: “I’m excited to travel for work, but I understand that sometimes it can be challenging. I am prepared to take on that challenge as long as my employer provides me with the resources I need to stay healthy while traveling. For example, I would request a private room when possible so I could get enough sleep.”