Office 365 Administrator Resume Example & Writing Guide
Use this Office 365 Administrator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
As an administrator, you’re responsible for setting up and maintaining the systems that keep an organization running smoothly. You’re also the person people turn to when they need help with their email or other Office 365 apps.
Since Office 365 is an ever-evolving service, there’s always something new to learn. But that doesn’t mean you have to be a subject matter expert in every area. As long as you’re familiar with the basics of Office 365, you can focus your efforts on becoming an expert in a specific area. And it helps if you’re a self-starter who’s comfortable working independently.
Here are some tips and an example resume to help you write a fantastic Office 365 administrator resume that will impress hiring managers everywhere.
How to Write an Office 365 Administrator Resume
Here’s how to write an resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your key achievements and how you contributed to the organization.
For example, rather than saying you “managed user accounts,” you could say that you “managed user accounts for 100+ employees, ensuring seamless onboarding and offboarding processes and resulting in a 10% decrease in call volume to customer service department in first six months.”
The second bullet point provides more detail about what exactly you did and the results of your work. And it also provides a quantifiable result (10% decrease in call volume).
Identify and Include Relevant Keywords
When you apply for a job as an administrator, your resume is likely to go through an applicant tracking system (ATS) that scans it for certain keywords. This system looks for keywords that are relevant to the position, like “email migration” or “Office 365.” If your resume doesn’t have enough of the right terms, the ATS might not rank it high enough to be seen by the hiring manager.
You can increase your chances of getting an interview by including relevant keywords throughout your resume. Here are some commonly used keywords for Office 365 administrators:
- Office 365
- Active Directory
- Exchange Online
- Microsoft Azure
- Windows Server
- Powershell
- Group Policy
- System Center Configuration Manager
- Office 365 Administration
- SharePoint
- Technical Support
- Windows 7
- Windows 10
- Office
- Troubleshooting
- Office Suites
- Windows
- Networking
- Cloud Computing
- Domain Name System (DNS)
- Powershell Scripting
- Microsoft Exchange
- Virtual Private Network (VPN)
- Domain Registration
- Google Apps
- Dynamic Host Configuration Protocol (DHCP)
- Citrix
- Microsoft Azure Infrastructure as a Service (IaaS)
- Disaster Recovery
- VMware
Showcase Your Technical Skills
As an Office 365 administrator, you will be responsible for managing the Office 365 environment for your company. This includes managing user accounts, licenses, and permissions. You will also need to be familiar with the various Office 365 applications, such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, you should have experience with Active Directory and Azure AD.